Billing & Accounts


Understanding Your Online Bill

Learn more about your new Online Bill.

Making a payment is a self-serve only transaction.

Make a payment

Whether you subscribe to online billing or not, the fastest and most convenient way to pay your bill is through Fido My Account.

Have you changed your password recently?

Make sure to regularly change your password to keep your account safe and secure.

Long Distance Calling

Finding out which calls will be charged as long distance is simpler than you might think.

Check out these videos for more support

Understanding your online bill

Need help understanding your Fido online bill? Check out this video to learn how to read the different sections of your bill from Fido.

View bill

Registering for Fido My Account

In this video we teach you how to register for your Fido My Account. With your Fido My Account you can manage your bill and Fido services on the go.

Register now

How to set up pre-authorized automatic payment

Save time and register for automatic monthly debit or credit card payments through Fido My Account – either online or through the My Account app. This transaction is only available online.

View article

Getting started

Managing your account

Charges & usages


Fido Community

Ask questions, find helpful answers, and get advice from fellow Fido members.