Check your network status
Having issues with your internet? Find out if there’s a network outage in your area.
Find or change your WiFi password
These steps will help if you want to set a different WiFi password or connect a new device but can't remember your WiFi password.
Reset your modem
Resetting your modem is a simple troubleshooting technique for solving common internet problems.
Check if installation of your modem is complete
New modem? Follow these steps to complete your modem and WiFi setup.
Learn more about planned service outages
We're always trying to make our network better. If you see our crews doing maintenance work in your area, here’s all you need to know about it.
Optimize your internet speed and WiFi
WiFi signal strength and speed can be affected by a variety of factors, but thankfully you can fix most of these issues in a few simple steps so that you can get the most out of your devices.
Troubleshoot band steering issues
Having band steering issues with your Fido modem? Here’s our advice!
Troubleshoot your VPN
Working from home? Learn how to fix any VPN issues you may be having.
Fido Community
Ask questions, find helpful answers, and get advice from fellow Fido members.
