What can we help you with today?
Phone & tablet tutorials
Check out these step-by-step, interactive tutorials on how to set up your phone or tablet, enable features and solve minor issues.
Check your network status
Check for outages and get help with mobile, home internet and WiFi network issues.
Understand your online bill
Learn more about every section of your bill.
Learn what you can do about missed or late payments, how to make a payment arrangement, and more.
Ask questions, find helpful answers, and get advice from fellow Fido members.
If you have an issue or concern you'd like help with, we're here for you. You can report a concern here.
We are committed to ensuring our products and services are accessible. Learn more here >