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Phone & tablet tutorials

Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues.

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Get the new iPhone 15

Learn more about the new iPhone 15 series and place your order here!

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Check your network status

Check for outages and get help with mobile, home internet and WiFi network issues.

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Cannot make mobile calls

Having problems making mobile calls? Check out these easy troubleshooting steps to fix the problem.

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Understand your online bill

Learn more about every section of your bill.

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Payment Arrangements

Learn what you can do about missed or late payments, how to make a payment arrangement, and more.

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Welcome to Fido

New to Fido? We've got you covered! Here's everything you need to get started.

Getting started

Fido Community

Ask questions, find helpful answers, and get advice from fellow Fido members.

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Report an issue or concern

If you have an issue or concern you'd like help with, we're here for you. You can report a concern.

Accessibility

We are committed to ensuring our products and services are accessible. Learn more >