MOBILE

Got the latest iPhone?

Get the most out of your iPhone. Check out these step-by-step, interactive tutorials on how to set up your phone, enable features and solve minor issues to keep it running smoothly.

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Fido Refer A Friend program

Love Fido? Tell your friends, tell your family, tell the world…and get rewarded today!

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BlackBerry device and services end of life

Learn more about which BlackBerry devices and software versions will be decommissioned, and not reliably provide talk, data, text and 9-1-1 functionality.

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Track your order

Your shiny new Fido device is on its way. Track your order in just a few easy steps!

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Repair or trade-in your device

Get help and support for your damaged device or trade it in for a brand new one.

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Frequently asked questions

Partial charges

Configure an unlocked phone

Suspicious text about transferring phone number

Are you moving?

Phone repair & courtesy phones

WiFi Calling

Change monthly price plans

How to use Voice Messaging

Check out these helpful videos

Track your order

Learn how to quickly and easily track your Fido order. Walking you though all the steps until it arrives.

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Change your voice messaging password

Learn how to change your Fido voice messaging password in your Fido MyAccount app. It’s easy and free. This transaction is only available online.

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Change your caller ID

Follow these steps to change your call display name in 24 hours. This transaction is only available online.

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Ask questions, find helpful answers, and get advice from fellow Fido members.

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