We’re here to help with your concern

Whether it's a question, issue, or something that doesn’t look right, there's more than one way to get support.
Check out these popular topics:

Bill disputes

Notice something unusual on your bill? Let us know—we’ll take a look and respond within 5 business days.

Connect with a Specialist

Can't find the answer to your problem? Your first step is to contact a Specialist so we can resolve it.

Find a store

Find the closest Fido store near your area for in-person support.

Find a Fido store

Send mail

If you’d prefer a letter, send it to:

Rogers Communications
Share a concern
333 Bloor St. E
Toronto, ON M4W 1G9

Phone

Talk to one of our Customer Solutions Specialists.

Available
Mon-Sat: 9am to 7pm ET
Sunday: Closed

Call us now

Connect with our Management Team

Still having an issue or a complaint after you've contacted a Specialist?
Let us know and our management team can make things right. We'll reply within 24 hours.

Report an unresolved issue

Fill out this form to let us know about a concern that customer service was unable to resolve for you. If you can’t sign in, you can use the non-customers form instead.

Non-customers