Network outages

Network outages by region

Experiencing a network outage? View the list of network outages or chat with our virtual assistant Jack to get help.

There are no outages in your region

Still need help? Chat with our virtual assistant Jack to report an outage or troubleshoot an issue.

Internet troubleshooting

Learn how to troubleshoot any Internet issues

Mobile troubleshooting

Learn how to troubleshoot Mobile service issues.