Check your network status
Network issues or outages? Ask our virtual assistant Jack for help!
Internet & WiFi
Change my WiFi network name or password
These steps will help if you want to set a different WiFi password or connect a new device but can't remember your WiFi password.
Experiencing no bars or a weak signal? Learn how to make and receive calls, and send and receive messages or over WiFi.
Optimize internet speed and WiFi
WiFi signal strength and speed can be affected by a variety of factors, but thankfully you can fix most of these issues in a few simple steps.
How to use Voice Messaging
From first-time set-up to changing your voicemail password, we’ve got you covered.