To help Canadians stay connected to loved ones, we're waiving long-distance and SMS charges to Ukraine and roaming fees for customers in Ukraine. These charges will be automatically waived.
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Payment issues
Learn what you can do about missed or late payments, how to make a payment arrangement, and more.
Pay bill or change your payment method
Here you’ll find the different payments methods we accept, instructions regarding registration and how to make payments.
Understand your online bill
Learn more about every section of your bill.
Undestand prorated charges on your bill
When you activate a service or change your mobile or internet plan before the end of your billing cycle, you’ll see partial charges on your next bill.