WELCOME TO FIDO
New to Fido? We've got you covered! Here's everything you need to get started.
Getting your device & services ready
Check out a device tutorial, track your order or learn how to transfer your number to Fido
Track your order
Connect with AskJack, to check the status of your order. Chat now!
Set up your service
Easily bring your existing Canadian number to Fido using MyAccount, or connect your device to the Fido network.
Learn more about your new device. Includes support and settings.
Using your device & services
Set up your Fido MyAccount, manage your voicemail and features, learn about your upcoming bill and more.
Set up your Fido MyAccount
Easily manage your account and services yourself online!
Set up your new voicemail service
Learn more about setting up your new voicemail service and never miss a message!
Change call display name
Change the name that is displayed when you make a call.
Review and manage your upcoming bill
Learn about reviewing your bill, how partial charges are calculated, setting up automatic payments and more.
Understand your bill
Learn how to review the sections of your bill.
How partial (prorated) charges are calculated
Learn what causes partial charges on your bill.
Set up automatic payments
Save time and never miss a payment with automatic payments, learn more now.
Set SMS bill notifications
Want to be notified as soon as your bill is ready? Learn how to get a bill notification through text message.
All the Fido Extras
Get more with your Fido service! Get weekly perks only with the Fido app and more.
New perks every Thursday, only on the Fido app.
5 Extra Hours of Data
Browse worry free with 5 hours of unlimited data.
My Account, on the go
Download the Fido My Account app to track your usage, make a secure payment, use your Data Boost, redeem your Fido XTRA of the week and so much more!