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Recover your My Account username or reset your password

We’re all bound to forget a username or password from time to time. That’s why we make it easy for you to recover or reset yours.

Change address and other contact information

Find out how to change your billing address, email address, language and phone number(s).

Register a My Account profile

Registering for My Account is a breeze! Once your profile is created, you can easily manage your Fido services online or through our app.

Manage account authorized users

As the account holder, you have the possibility of designating other persons as authorized users to make modifications to your account.