Get on the phone with one of our agents to resolve your concern. Choose the number specific to the product or service you need support with.

Available
Mon-Sat: 9am to 7pm ET

Tell us about your concern here.

Alternatively, if you’d like to mail your concern, please send your letter to:

Rogers Communications
Share a concern
333 Bloor St. E
Toronto, ON M4W 1G9

Commission for Complaints for Telecom-television Services (CCTS)
CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you. To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.