Things to Know
- If you are not sure if your new phone number will incur long distance charges, consult the current local calling areas page.
- There's a charge for changing your phone number unless you're changing it because you're moving to a different region (outside your current local calling area).
- If you have a voicemail, you'll lose all your saved messages as well as your greeting message, voice signature and access code. Once the change of phone number is completed, you'll need to set up your voicemail again by choosing a new access code and recording a new greeting message/voice signature.
- Telephone number changes are effective immediately. You will receive an email and a text message once the change of phone number has been completed. Simply power your phone off, and then power it on again.
Simply contact Customer Service by dialing, free of charge, 6-1-1 from your Fido phone or 1-888-482-3436 from any other phone. We will make the phone number change for you.