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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/pre-change-options] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.239.58.199] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;14;1975276096;283044500;7;-1151093806;489;f53a;2h01;3h75bc5240;4h10deea94] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.239.58.199, 23.48.39.63] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=14=sn=F90D50908689BEF8B6A1155EA57261CF=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [87039052] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [a11177161-614ee489-3781ea5] [X-Forwarded-For] = [3.239.58.199, 23.48.39.63] [X-dynaTrace-RequestState] = [agentId=0x75bc5240&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content pre-change-options on =3=srv=14=sn=F90D50908689BEF8B6A1155EA57261CF=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4rmu 2017-08-24 18:32:51 true site/support j6ho4rmu templatedata/site/support/data/billing-account/change-prepaid-options 1568819938 2019-09-18 11:20:47 /default/main/internet/fido/STAGING /default/main/internet/fido pre-change-options 1568820029586 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/change-prepaid-options 2019-09-18 11:20:47 templatedata/site/support/data/billing-account/change-prepaid-options 1 true pre-change-options ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Billing & Account Management prepaid how_tos Wireless 651 How to change your prepaid add-ons | Fido Support Change your prepaid add-ons through the Automated Voice Response (IVR) system by calling 611 free of charge. Your PIN is required. How to change your prepaid add-ons <p><!--<mce:script mce_src="/cms/v45/js/support-6.js" type="text/javascript"></mce:script>--></p> <div id="support_6"> <div class="bloc_content"> <p>Fido offers different prepaid&nbsp;<a href="/web/page/portal/Fido/PrepaidPlans?forwardTo=prepaidPlans&amp;service=addons">add-ons</a>&nbsp;to help you save on data, long-distance calling or text messaging, in case these features are not included in your plan.</p> <p><strong>Step 1:</strong> Top up your account</p> <ul> <li> After selecting your new add-on, ensure your account has enough to cover the amount of your new add-on, otherwise your add-on will become inactive.</li> </ul> <p><strong>Step 2:</strong> Use our Interactive Voice Response (IVR) phone system</p> <ul> <li>Dial 611 from your phone, free of charge</li> <li>You will need <a href="/consumer/content/forgotten-pin">your PIN</a> to make this change.</li> <li>Transactions made in the automated system are completed in real time and take effect immediately.</li> </ul> </div> </div> Prepaid Add-ons Prepaid Activate an add-on Comment modifier vos options de forfait prépayé | Soutien Fido Changez vos options de forfait prépayé grâce au système de réponse vocale interactive (RVI), en composant gratuitement le 611. Votre NIP est requis. Comment modifier vos options de forfait prépayé <p>Fido offre diff&eacute;rentes <a href="/web/page/portal/Fido/PrepaidPlans/Addons">options</a> pour vous aider &agrave; &eacute;conomiser sur les frais de donn&eacute;es, d&rsquo;appels interurbains ou de messagerie texte, si elles ne sont pas d&eacute;j&agrave; comprises dans votre forfait.</p> <p><strong>&Eacute;tape 1&nbsp;: R&eacute;approvisionner votre compte</strong></p> <ul> <li>Apr&egrave;s avoir choisi votre nouvelle option, assurez-vous que le solde de votre compte en couvre les frais. Sinon, votre option deviendra inactive. </li> </ul> <p><strong>&Eacute;tape 2&nbsp;: Utiliser notre syst&egrave;me de r&eacute;ponse vocale interactive (RVI)</strong></p> <ul> <li>Composez sans frais le 611 &agrave; partir de votre t&eacute;l&eacute;phone</li> <li>Vous aurez besoin de <a href="/consumer/content/forgotten-pin">votre NIP</a> pour effectuer ce changement.</li> <li>Les transactions effectu&eacute;es &agrave; l&rsquo;aide du syst&egrave;me automatis&eacute; sont en temps r&eacute;el et entrent en vigueur imm&eacute;diatement.</li> </ul> prépayé comment changer vos options 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

How to change your prepaid add-ons

Fido offers different prepaid add-ons to help you save on data, long-distance calling or text messaging, in case these features are not included in your plan.

Step 1: Top up your account

  • After selecting your new add-on, ensure your account has enough to cover the amount of your new add-on, otherwise your add-on will become inactive.

Step 2: Use our Interactive Voice Response (IVR) phone system

  • Dial 611 from your phone, free of charge
  • You will need your PIN to make this change.
  • Transactions made in the automated system are completed in real time and take effect immediately.