fido/content on false false [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/how-do-i-change-my-account-ownership-transfer-of-responsibility] [Accept-Encoding] = [gzip] [True-Client-IP] = [34.204.180.223] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;10;2092074459;323197241;7;-1151093806;383;c177;2h01;3h7cb285db;4h13439939] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [34.204.180.223, 184.25.96.5] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=10=sn=9747DB6E8DB18964B91D75969410627B=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-902343086] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [341c6452-6106843c-8a5d616c] [X-Forwarded-For] = [34.204.180.223, 184.25.96.5] [X-dynaTrace-RequestState] = [agentId=0x7cb285db&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content how-do-i-change-my-account-ownership-transfer-of-responsibility /nac/#/choose-phone /phones /plans promotions /pages/#/internet mobile/add-ons mobile/travel Network coverage mobile/prepaid-cell-phone-plans tablets /web/page/portal/Fido/Accessories /home-phone /lte-hotspots https://rogersbank.com/en/fido_mastercard_details? MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions easyloginriverpage support getcurious_faq Store Locator storelocator fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on =3=srv=10=sn=9747DB6E8DB18964B91D75969410627B=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1

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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/how-do-i-change-my-account-ownership-transfer-of-responsibility] [Accept-Encoding] = [gzip] [True-Client-IP] = [34.204.180.223] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;10;2092074459;323197241;7;-1151093806;383;c177;2h01;3h7cb285db;4h13439939] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [34.204.180.223, 184.25.96.5] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=10=sn=9747DB6E8DB18964B91D75969410627B=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-902343086] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [341c6452-6106843c-8a5d616c] [X-Forwarded-For] = [34.204.180.223, 184.25.96.5] [X-dynaTrace-RequestState] = [agentId=0x7cb285db&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content how-do-i-change-my-account-ownership-transfer-of-responsibility on =3=srv=10=sn=9747DB6E8DB18964B91D75969410627B=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4rki 2017-08-24 18:32:55 true site/support j6ho4rki templatedata/site/support/data/billing-account/how-do-i-change-my-account-ownership-transfer-of-responsibility 1568826072 2019-09-18 13:01:43 /default/main/internet/fido/STAGING /default/main/internet/fido how-do-i-change-my-account-ownership-transfer-of-responsibility 1504245996959 2019-09-18 13:01:43 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/how-do-i-change-my-account-ownership-transfer-of-responsibility templatedata/site/support/data/billing-account/how-do-i-change-my-account-ownership-transfer-of-responsibility 1 true how-do-i-change-my-account-ownership-transfer-of-responsibility on en, fr Billing & Account Management customer AccountChangeManagement 545 How do I change my account ownership & transfer of responsibility? How do I change my account ownership & transfer of responsibility? <p>We&rsquo;re sad to see you go but understand that life happens. Here&rsquo;s what to do:</p> <ol> <li>Establish a verbal agreement with the new account holder, including the date he/she will take over.</li> <li>Make sure payments on your account are up to date.&nbsp;</li> <li>Indicate the name of the new account holder to us via Live Chat or call us at 1-888-236-3436.</li> <li>Get the new account holder to contact us. They&rsquo;ll need to meet certain criteria (i.e. credit check, service available in their area).</li> <li>Give your Fido modem to the new owner (if they live at a separate address).</li> <li>You&rsquo;ll get an email confirmation when the transfer is complete. You can sign in to My Account to make sure that the services were transferred. </li> </ol> <p>Your bill will be pro-rated from the day your account was transferred. On your final bill, you&rsquo;ll get a refund for the remaining number of days for which you paid in advance.</p> change ownership Comment puis-je changer le titulaire du compte et effectuer un tr Comment puis-je changer le titulaire du compte et effectuer un tr <p>Nous sommes d&eacute;sol&eacute;s de vous voir partir, mais nous comprenons que ce sont des choses qui arrivent. Voici ce que vous devez faire :</p> <ol> <li>Conclure une entente verbale avec le nouveau titulaire du compte visant notamment &agrave; pr&eacute;voir la date &agrave; laquelle vous proc&eacute;derez au changement.</li> <li>Vous assurer d&rsquo;&ecirc;tre &agrave; jour dans vos paiements pour le service en question.&nbsp;</li> <li>Nous informer du nom du nouveau titulaire au moyen du service de Clavardage en direct ou en composant le 1 888 236 3436.</li> <li>Demander au nouveau titulaire de communiquer avec nous. Il devra r&eacute;pondre &agrave; certains crit&egrave;res (c.-&agrave;-d. que nous devrons v&eacute;rifier son cr&eacute;dit et nous assurer que le service est offert dans sa r&eacute;gion).</li> <li>Remettez votre modem Fido au nouveau propri&eacute;taire (s&rsquo;il habite &agrave; une autre adresse).</li> <li>Vous recevrez un courriel de confirmation lorsque le transfert aura &eacute;t&eacute; trait&eacute;. Vous pouvez ouvrir une session dans Mon compte pour v&eacute;rifier si le service a bien &eacute;t&eacute; transf&eacute;r&eacute;. </li> </ol> <p>Votre facture sera &eacute;tablie au prorata selon la date du transfert de votre compte. Sur votre derni&egrave;re facture figurera un remboursement correspondant au nombre de jours que vous avez pay&eacute; &agrave; l&rsquo;avance.</p> changer titulaire 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

How do I change my account ownership & transfer of responsibility?

We’re sad to see you go but understand that life happens. Here’s what to do:

  1. Establish a verbal agreement with the new account holder, including the date he/she will take over.
  2. Make sure payments on your account are up to date. 
  3. Indicate the name of the new account holder to us via Live Chat or call us at 1-888-236-3436.
  4. Get the new account holder to contact us. They’ll need to meet certain criteria (i.e. credit check, service available in their area).
  5. Give your Fido modem to the new owner (if they live at a separate address).
  6. You’ll get an email confirmation when the transfer is complete. You can sign in to My Account to make sure that the services were transferred.

Your bill will be pro-rated from the day your account was transferred. On your final bill, you’ll get a refund for the remaining number of days for which you paid in advance.