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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/change-prepaid-plan] [Accept-Encoding] = [gzip] [True-Client-IP] = [18.206.76.226] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;10;-1035449964;401577868;7;-1151093806;312;3515;2h01;3hc2484994;4h17ef978c] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [18.206.76.226, 23.44.135.27] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=10=sn=BA9AC3ADF55A787E0F955AE7ABC7456D=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [1121644804] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [b99839185-61034fd0-2909ffcc] [X-Forwarded-For] = [18.206.76.226, 23.44.135.27] [X-dynaTrace-RequestState] = [agentId=0xc2484994&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content change-prepaid-plan on =3=srv=10=sn=BA9AC3ADF55A787E0F955AE7ABC7456D=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4rmd 2017-08-24 18:32:51 true site/support j6ho4rmd templatedata/site/support/data/billing-account/change-prepaid-plan 1568818561 2019-09-18 10:57:30 /default/main/internet/fido/STAGING /default/main/internet/fido change-prepaid-plan 1568818591053 2019-09-18 10:57:30 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/change-prepaid-plan templatedata/site/support/data/billing-account/change-prepaid-plan 1 true change-prepaid-plan ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Billing & Account Management prepaid how_tos Wireless 270 How to change your prepaid plan | Fido Support Change your prepaid plan through the Automated Voice Response (IVR) system by calling 611 free of charge. Your PIN is required. How to change your prepaid plan <p><strong>Things to Know</strong></p> <ul> <li>If you change from a&nbsp;By the Day, By the Month or By the Year plan&nbsp;to any other plan, you lose any unused portion of the previous plan and the new plan is effective immediately.</li> <li>You cannot combine 2 different prepaid plans.</li> </ul> <p><strong>Step 1:</strong> Use our Automated Voice Response (IVR) system: dial 611 free of charge</p> <ul> <li><strong>Note:</strong> You will need your PIN to make this change. Your PIN was sent to you by text when you originally activated your service. You can also reset your PIN by dialing 611.</li> </ul> <p><strong>Step 2:</strong> After selecting your new plan, ensure your account covers the fees of your new plan, otherwise your plan will become inactive and you will be charged pay-per-use rates instead.</p> <ul> <li><strong>Note:</strong> Your anniversary date will be updated to reflect the activation date of your new price plan. Any add-ons that are not compatible with your new price plan will automatically be dropped (e.g., if you were previously a By the Month talk and text customer with a data add-on and you switch to a By the Month talk, text and data plan, your data add-on will automatically drop from your account). </li> </ul> Prepaid Prepaid plan Automated Voice Response IVR Changing your plan Comment changer votre forfait prépayé | Soutien Fido Changez votre forfait prépayé grâce au système de réponse vocale interactive (RVI), en composant gratuitement le 611. Votre NIP est requis. Comment changer votre forfait prépayé <p><strong>Ce qu&rsquo;il faut savoir</strong></p> <ul> <li>Si vous passez d&rsquo;un forfait au jour, au mois ou &agrave; l&rsquo;ann&eacute;e &agrave; un autre forfait, vous perdrez les portions inutilis&eacute;es du forfait ant&eacute;rieur. L&rsquo;entr&eacute;e en vigueur du nouveau forfait est imm&eacute;diate.</li> <li>Vous ne pouvez pas combiner deux&nbsp;forfaits pr&eacute;pay&eacute;s diff&eacute;rents.</li> </ul> <p><strong>&Eacute;tape 1&nbsp;:</strong> Utilisez notre syst&egrave;me de r&eacute;ponse vocale interactive (RVI); composez sans frais le 611.</p> <ul> <li><strong>Remarque&nbsp;:</strong> Vous aurez besoin de votre NIP pour effectuer ce changement. Votre NIP vous a &eacute;t&eacute; envoy&eacute; par message texte lorsque vous avez activ&eacute; votre service. Vous pouvez r&eacute;initialiser votre NIP en composant le 611.</li> </ul> <p><strong>&Eacute;tape 2&nbsp;:</strong> Apr&egrave;s avoir choisi le nouveau forfait, assurez-vous que le solde du compte en couvre les frais. Sinon, le forfait deviendra inactif et il faudra payer des frais &agrave; l&rsquo;utilisation.</p> <ul> <li>Veuillez prendre note que votre date anniversaire sera modifi&eacute;e afin de refl&eacute;ter la date de mise en service de votre nouveau forfait. Toutes les options qui ne sont pas compatibles avec votre nouveau forfait seront automatiquement supprim&eacute;es (p. ex., si vous aviez un forfait Appels et textos au mois avec une option donn&eacute;es et que vous passez &agrave; un forfait Appels, textos et donn&eacute;es au mois, votre option de donn&eacute;es sera automatiquement supprim&eacute;e de votre compte).</li> </ul> Prépayé Forfait prépayé l'entremise du système réponse vocale interactive RVI 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

How to change your prepaid plan

Things to Know

  • If you change from a By the Day, By the Month or By the Year plan to any other plan, you lose any unused portion of the previous plan and the new plan is effective immediately.
  • You cannot combine 2 different prepaid plans.

Step 1: Use our Automated Voice Response (IVR) system: dial 611 free of charge

  • Note: You will need your PIN to make this change. Your PIN was sent to you by text when you originally activated your service. You can also reset your PIN by dialing 611.

Step 2: After selecting your new plan, ensure your account covers the fees of your new plan, otherwise your plan will become inactive and you will be charged pay-per-use rates instead.

  • Note: Your anniversary date will be updated to reflect the activation date of your new price plan. Any add-ons that are not compatible with your new price plan will automatically be dropped (e.g., if you were previously a By the Month talk and text customer with a data add-on and you switch to a By the Month talk, text and data plan, your data add-on will automatically drop from your account).