Manage your account on fido.ca
Register to My Account for 24/7 access to your Fido account. There's no number to call, no waiting on hold and it is free to use. Here ís what you can do online at fido.ca:
- Activate online billing and view your invoice
- Make a one-time payment
- Set up pre-authorized payments
- View and redeem your FidoDOLLARSTM
- Report a lost or stolen phone
- View your plan
- Change your address
- Upgrade your phone
- Renew your Fido Agreement
- Change your Voice Messaging access code
- and more...
Registering will only take a moment. Make sure you have your phone with you, that it's switched on and that you're in Fido's coverage area. Register now!
Access your Fido account directly from your phone
Access "My Account" from your Fido. "My Account" lets you easily and securely access and manage your account – check balances, make payments, view your airtime and data usage, and more – at any time from anywhere on the Fido network.
To access My Account on your Fido Smartphone, download the free “Fido My Account” application from the iTunes App Store, Blackberry App World, or Google Play Store. If you’re using a regular mobile phone, launch your mobile Internet browser and select the My Account link on the Fido Mobile Internet Portal home screen.
There’s no login required and it’s free to use! Here is what you can do with the My Account application:
- Check your usage (voice, data, text messages)
- Check your balance, make a payment,
change your payment method
- Manage your services (Subscribe and manage
long distance add-ons, travel packs, extreme text messaging)
- Check your Local Calling Area
- Check your device delivery status
- Check and edit your account profile
Manage your account over the phone
Call 611, free of charge, from your Fido or 1-888-481-3436 and follow the prompts for these self-service options:
- Check your account balance and past payments
- Monitor your credit limit
- Manage your payment method and pay by credit card
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