TERMS & CONDITIONS

Service

  • Fido Terms of Service and Other Important Information
  • Arbitration Protocol
  • Fido Network Management Policy
  • Federal Court Order - File No. T-955-21


  • Privacy Policy for Personal Information
  • Privacy Policy for Mobile Apps
  • Fido Return and Exchange Policy
  • T9-1-1 Terms and Conditions


  • Fido Facebook Comment Policy
  • Wi-Fi Calling
  • Fido Gift Card
  • Public Independant Expert Report On Unauthorized NHL Streams - June 2022

Devices

  • Premium Device Insurance Policy
  • FidoTRADETM
  • Device Protection Plans Quebec Disclosure Documents (July 26, 2023)


  • Fido Device Tune-up
  • Sample Device Financing Agreement


  • Device Protection Lite
  • Premium Device Protection Plans

Value Added Services

  • Fido Roam Terms & Conditions


  • 5 Extra Hours of Data

Fido XTRA

  • Fido XTRA
  • DECATHLON CONTEST

Contests

  • Telephone Day Contest