On your Fido Mobile or Fido Internet bill, you’ll see:
Fido Mobile: Under the usage summary section of your Fido Mobile bill, you’ll find a complete breakdown of your monthly usage, such as the data, talk and text usage included in your monthly plan, plus any long distance, roaming or additional data usage charges you’ve incurred.
Fido Internet: The summary section on your Fido Internet bill will appear only if you are over your data usage limit.
You can find your Fido Payment Program details in the Additional charges/credits section of your online bill (or under that section in the .PDF detailed version). There you will see a chart with financing details for your phone including: Financed Amount, Payments Billed and Current Financing Balance.
Note: You'll find your Payment Program Promotion credit in the Monthly charges section, if applicable.
For more info on the Fido Payment Program click here.
If you have a Fido Mobile credit limit, you’ll be able to see the amount on your monthly Fido Mobile bill. For more info, check out this page about credit limit monitoring.
Your first Fido bill may have partial fees for services from your activation date until the end of your billing cycle, as well as full charges for the coming month.
For more info on partial charges, check out this page.
Charges for the coming month will include:
One-time charge applied to the optional purchase of a device including Smartphones, Tablets and Watches. This charge is for device setup provided to customers when they make an optional device purchase. Customers can visit a store within 30-days of purchase to get support with their device setup.
This includes:
On your final bill, you’ll find the charges for services you used until the cancellation date of your service. A Device Savings Recovery Fee (DSRF) will also apply if your service is cancelled before the end of a term. For more info, check out Fido's service agreement.