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[Cookie] = [dtCookie=33939D85CCFBFEE7DDD3AF6667E42ACC] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [946956741] [True-Client-IP] = [54.227.31.145] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-31186484;202571877;2;-31186484;202571877;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.227.31.145, 23.219.93.87] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.227.31.145, 23.219.93.87] content local-calling on 33939D85CCFBFEE7DDD3AF6667E42ACC /default/main/internet/fido/WORKAREA/common en_US j6ho4rhu 2017-08-24 18:33:06 site/support j6ho4rhu templatedata/site/support/data/mobile/local-calling 1503613986 2017-12-21 11:09:58 /default/main/internet/fido/STAGING /default/main/internet/fido local-calling 1504775895127 2017-12-21 11:09:58 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/local-calling templatedata/site/support/data/mobile/local-calling true local-calling ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile CoverageTravel faqs NetworkCoverage 1446492377716 Local Calling | Fido Support Wireless long distance is different from landline long distance because of the mobility of wireless. Local Calling <!--div class="rui-support-resulttypes support-tabs"> <ul> <li class="col-xs-12 col-sm-3 "> <a href="/web/page/portal/Fido/CoverageSupport" mce_href="/web/page/portal/Fido/CoverageSupport"> <span>Coverage</span> </a> </li> <li class="col-xs-12 col-sm-3 "> <a href="/cms/html/extended/a-propos.html" mce_href="/cms/html/extended/a-propos.html"> <span>Fido Extended Coverage</span> </a> </li> <li class="col-xs-12 col-sm-3 "> <a href="/web/content/coverage/ttk_travelling" mce_href="/web/content/coverage/ttk_travelling"> <span>Roaming Tips</span> </a> </li> <li class="active col-xs-12 col-sm-3 "> <a href="/web/content/coverage/local_long_distance" mce_href="/web/content/coverage/local_long_distance"> <span>Local calling areas</span> </a> </li> </ul> </div--> <div class="col-xs-12"> <h3>Local call? Long Distance call?</h3> <p>Wireless long distance is different from landline long distance because of the mobility of wireless. With a landline phone, only outgoing long distance calls are charged. However, with a wireless device, you are able to move around, so long distance charges may apply for receiving a call as well.</p> <p><strong>Understanding Local Calling Areas</strong></p> <p>With your wireless phone, calls are defined as local or long distance based on local calling areas. Your location at the time of the call, your wireless phone number and the phone number called are all important factors in determining local calling areas and wireless long distance.</p> <p><strong>Finding out which calls will be charged as long distance is simpler than you might think. Here&rsquo;s how it works:</strong></p> <div class="promo-side col-sm-8 col-xs-12"> <ul class="anchors"> <li><a href="#incoming">Incoming Call</a></li> <li><a href="#outgoing">Outgoing Calling</a></li> <li><a href="#callforward">Call Forwarding</a></li> </ul> </div> <div class="links-side col-sm-4 col-xs-12" style="background-color: #eee; padding: 10px 15px 0px; margin-bottom: 15px;"> <div class="title"><strong>LONG DISTANCE</strong></div> <p class="link"><a title="Learn more" href="/web/content/ldtravelling/ld_addon">Consult our Long Distance Add-on</a></p> </div> <div class="clearfix">&nbsp;</div> </div> <div class="clearfix">&nbsp;</div> <div class="support-divider-primary">&nbsp;</div> <div class="col-xs-12"><a id="incoming" class="bookmark" title="incoming" name="incoming"></a> <h3>Receiving Incoming Call</h3> <p>When receiving a call, only 2 factors will determine if a call is charged long distance:</p> <ul> <li>Your local calling area (Your Local Calling Area is the area or geographic boundary<span class="tm7">1</span> associated with your wireless number.)</li> <li>Your physical location at the time the call is received.</li> </ul> All calls that you receive on your wireless device while your are physically within your local calling area are considered local. All calls that you receive while physically outside of that area are considered long distance. It's as simple as that. <p>&nbsp;</p> <p><strong>The phone number or the physical location of the person calling you are irrelevant.</strong></p> <h3>Incoming Call scenarios</h3> <p>&nbsp;</p> <table class="table-calls-forwarding" border="0" summary="Incoming Calling scenarios"> <tbody> <tr> <th scope="col">&nbsp;</th> <th scope="col">Airtime</th> <th scope="col">Long Distance</th> </tr> <tr> <td scope="row"><span class="bigtxt">Within your Local Calling Area</span><br />You have a <span class="ONcontent MBcontent">Toronto</span><span class="PQcontent">Montr&eacute;al</span><span class="BCcontent">Vancouver</span><span class="ABcontent SKcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">St-Johns</span> wireless phone number. You receive a call while you are physically located in the <span class="ONcontent MBcontent">Toronto</span> <span class="PQcontent">Montr&eacute;al</span> <span class="BCcontent">Vancouver</span> <span class="ABcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">St-Johns</span> area.</td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p>No</p> </td> </tr> <tr> <td scope="row"><span class="bigtxt">Outside your Local Calling Area</span><br />You have a <span class="ONcontent MBcontent ">Toronto</span> <span class="PQcontent">Montr&eacute;al</span> <span class="BCcontent">Vancouver</span> <span class="ABcontent SKcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">St-Johns</span> wireless phone number. You receive a call while you are physically located outside the <span class="ONcontent MBcontent ">Toronto</span> <span class="PQcontent">Montr&eacute;al</span> <span class="BCcontent">Vancouver</span> <span class="ABcontent SKcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">St-Johns</span> area (i.e. you are in <span class="ONcontent MBcontent">Ottawa).</span><span class="PQcontent">Qu&eacute;bec).</span><span class="BCcontent">Prince-Georges).</span><span class="ABcontent SKcontent">Edmonton).</span> <span class="PEcontent NScontent NLcontent NBcontent">Charlottetown).</span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> </tr> </tbody> </table> <p class="link text-right"><strong><a href="#">Top of page</a></strong></p> <div class="support-divider-primary">&nbsp;</div> <a id="outgoing" class="bookmark" title="outgoing" name="outgoing"></a> <h3>Placing Outgoing Call</h3> <p>Just as with incoming calls, only 2 factors determine if an outgoing call is considered long distance:</p> <ul> <li>Your physical location at the time the call is placed..</li> <li>The phone number you are calling.</li> </ul> If you dial a number that is local based on your physical location at the time the call is placed, then it is a local call. If you dial a number that is long distance based on your physical location at the time the call is placed, then it is a long distance call. It's that simple. <p>&nbsp;</p> <p><span class="txtb">Your wireless number is irrelevant</span><span class="txtb">!</span></p> <p><span class="txtb">If you are calling another mobile phone number,the physical location of the person you are calling is also irrelevant.</span></p> <h3>Outgoing Calling scenarios</h3> <p>&nbsp;</p> <table class="table-calls-forwarding" border="0" summary="Outgoing Calling scenarios"> <tbody> <tr> <th scope="col">&nbsp;</th> <th scope="col">Airtime</th> <th scope="col">Long Distance</th> </tr> <tr> <td scope="row"><span class="bigtxt">You are physically located in <span class="ONcontent MBcontent">Toronto</span> <span class="PQcontent">Montr&eacute;al</span> <span class="BCcontent">Vancouver</span> <span class="ABcontent SKcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">St-Johns</span> and you are calling a <span class="ONcontent MBcontent ">Toronto</span> <span class="PQcontent">Montr&eacute;al</span> <span class="BCcontent">Vancouver</span> <span class="ABcontent SKcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">St-Johns</span> number.</span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p>No</p> </td> </tr> <tr> <td scope="row"><span class="bigtxt">You are physically located in <span class="ONcontent MBcontent">Toronto</span> <span class="PQcontent">Montr&eacute;al</span><span class="BCcontent">Vancouver</span> <span class="ABcontent SKcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">St-Johns</span> and you are calling <span class="ONcontent MBcontent">an Ottawa</span><span class="PQcontent">a Qu&eacute;bec</span> <span class="BCcontent">a Prince-Georges</span><span class="ABcontent SKcontent">an Edmonton</span> <span class="PEcontent NScontent NLcontent NBcontent">a Charlottetown</span> number.</span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> </tr> <tr> <td scope="row"><span class="bigtxt">You are physically located in <span class="ONcontent MBcontent ">Ottawa</span><span class="PQcontent">Qu&eacute;bec</span><span class="BCcontent">Prince-Georges</span><span class="ABcontent SKcontent">Edmonton</span> <span class="PEcontent NScontent NLcontent NBcontent">Charlottetown</span> and you are calling <span class="ONcontent MBcontent">a Toronto</span> <span class="PQcontent">a Montr&eacute;al</span> <span class="BCcontent">a Vancouver</span><span class="ABcontent SKcontent">a Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">a St-Johns</span> number.</span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> </tr> </tbody> </table> <p><span class="txtb">Remember:</span> when placing outgoing calls, your phone number has no relevance in determining if the call will be local or long distance.</p> <p>&nbsp;</p> <p class="link text-right"><strong><a href="#">Top of page</a></strong></p> <div class="support-divider-primary">&nbsp;</div> <a id="outgoing2" class="bookmark" title="callforward" name="callforward"></a> <h3>Call Forwarding</h3> <p><span class="txtb">Call Forwarding</span><span class="tm7">2</span> is when an incoming call is routed from your wireless phone number to another number. What determines if a forwarded call is local or long distance is:</p> <ul> <li>Your local calling area (Your Local Calling Area is the area or geographic boundary<span class="tm7">1</span> associated with your wireless number).</li> <li>The number to which your calls are forwarded.</li> </ul> If the number to which your calls are forwarded is local based on your local calling area (your mobile number determines your local calling area), then your forwarded calls will be local. If the number to which your calls are forwarded is long distance based on your local calling area, then your forwarded calls will be long distance. <p>&nbsp;</p> <p><span class="txtb">The location of your wireless device when call is forwarded is irrelevant!</span></p> <h3>Call Forwarding scenarios</h3> <p>&nbsp;</p> <table class="table-calls-forwarding" border="0" summary="Call Forwarding scenarios"> <tbody> <tr> <th scope="col">&nbsp;</th> <th scope="col">Airtime</th> <th scope="col">Long Distance</th> </tr> <tr> <td scope="row"><span class="bigtxt">You have <span class="ONcontent MBcontent ">a Toronto</span><span class="PQcontent">a Montr&eacute;al</span><span class="BCcontent">a Vancouver</span><span class="ABcontent SKcontent">a Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">a St-Johns</span> number and you forward your calls to <span class="ONcontent MBcontent">a Toronto</span><span class="PQcontent">a Montr&eacute;al</span><span class="BCcontent">a Vancouver</span><span class="ABcontent SKcontent">a Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">a St-Johns</span> number.</span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p>No</p> </td> </tr> <tr> <td scope="row"><span class="bigtxt">You have <span class="ONcontent MBcontent">a Toronto</span><span class="PQcontent">a Montr&eacute;al</span><span class="BCcontent">a Vancouver</span><span class="ABcontent SKcontent">a Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">a St-Johns</span> number and you forward your calls to <span class="ONcontent MBcontent ">an Ottawa</span><span class="PQcontent">a Qu&eacute;bec</span><span class="BCcontent">a Prince-Georges</span><span class="ABcontent SKcontent">an Edmonton</span> <span class="PEcontent NScontent NLcontent NBcontent">a Charlottetown</span> number.</span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> </tr> </tbody> </table> <p class="link text-right"><strong><a href="#">Top of page</a></strong></p> <p>&nbsp;</p> </div> <div class="clearfix">&nbsp;</div> <div class="faq-container support-seefulldetails"> <div class="faq-question"> <h3>See full details</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"><ol> <li>The boundary is determined by telephone numbers which have specific geographic designations. Roaming and/or airtime charges may apply in addition to long distance charges described above.</li> <li>Also referred as "Call Transfer".</li> </ol></div> </div> </div> lca local long distance incoming outgoing Zones d'appels locaux | Soutien Fido Le traitement des appels interurbains sans-fil est différent de celui des appels interurbains effectués au moyen d’un téléphone filaire en raison de la mobilité du sans-fil. Appels locaux <div class="col-xs-12"> <div> <h3 class="cufonbold">Appel local? Appel interurbain?</h3> <p>Le traitement des appels interurbains sans-fil est diff&eacute;rent de celui des appels interurbains effectu&eacute;s au moyen d&rsquo;un t&eacute;l&eacute;phone filaire en raison de la mobilit&eacute; du sans-fil. Si un client utilise un t&eacute;l&eacute;phone filaire, seuls les interurbains sortants sont factur&eacute;s. Par contre, avec un appareil sans fil, comme vous pouvez vous d&eacute;placer, des frais d&rsquo;interurbain pourraient &ecirc;tre factur&eacute;s en plus pour les appels que vous recevez.</p> <p><span class="txtb">Comprendre les zones d&rsquo;appels locaux<br /></span> Si vous utilisez un sans-fil, vos appels peuvent &ecirc;tre soit locaux, soit interurbains, selon les zones d&rsquo;appels locaux. L&rsquo;endroit o&ugrave; vous vous trouvez au moment de l&rsquo;appel, votre num&eacute;ro de sans-fil et le num&eacute;ro de t&eacute;l&eacute;phone que vous composez sont des &eacute;l&eacute;ments importants pour d&eacute;terminer les zones d&rsquo;appels locaux et le traitement des appels interurbains.</p> <p><span class="txtb">D&eacute;terminer les appels qui sont susceptibles d&rsquo;&ecirc;tre factur&eacute;s en tant qu'interurbains est plus facile que vous ne l&rsquo;imaginiez. Voici comment &ccedil;a fonctionne :</span></p> <div class="promo-side col-sm-8 col-xs-12"> <ul class="anchors"> <li><a href="#incoming">Appels entrants</a></li> <li><a href="#outgoing">Appels sortants</a></li> <li><a href="#callforward">Renvoi d&rsquo;appels</a></li> </ul> </div> <div class="links-side col-sm-4 col-xs-12" style="background-color: #eee; padding: 10px 15px 0px; margin-bottom: 15px;"> <div class="title">Interurbains</div> <p class="link"><a title="Pour en savoir plus" href="/web/content/ldtravelling/ld_addon">Consultez notre page sur l'option d'interurbains</a></p> </div> <div class="clearfix">&nbsp;</div> <div class="support-divider-primary">&nbsp;</div> <a id="incoming" class="bookmark" title="incoming" name="incoming"></a> <h3>Recevoir un appel entrant</h3> <p>Quand vous recevez un appel, seuls deux &eacute;l&eacute;ments entrent en ligne de compte pour d&eacute;terminer si l'appel est un interurbain :</p> <ul> <li>zone d&rsquo;appels locaux (votre zone d&rsquo;appels locaux correspond &agrave; la zone ou &agrave; la d&eacute;limitation g&eacute;ographique<span class="tm7">1</span> associ&eacute;e &agrave; votre num&eacute;ro de t&eacute;l&eacute;phone sans fil);</li> <li>l&rsquo;endroit dans lequel vous vous trouvez au moment o&ugrave; vous recevez l&rsquo;appel.</li> </ul> Tous les appels re&ccedil;us sur votre appareil sans fil pendant que vous vous trouvez dans votre zone d&rsquo;appels locaux sont consid&eacute;r&eacute;s comme des appels locaux. Tous les appels re&ccedil;us tandis que vous vous trouvez &agrave; l&rsquo;ext&eacute;rieur de cette zone sont consid&eacute;r&eacute;s comme des appels interurbains. C&rsquo;est aussi simple que cela. <p>&nbsp;</p> <p><span class="txtb">Le num&eacute;ro de t&eacute;l&eacute;phone et l&rsquo;emplacement physique de la personne qui vous appelle n&rsquo;ont pas d&rsquo;importance.</span></p> <p>&nbsp;</p> <h3>Sc&eacute;narios - Appels entrants</h3> <table class="table-calls-forwarding" border="0" summary="Sc&eacute;narios - Appels entrants"> <tbody> <tr> <th scope="col">&nbsp;</th> <th scope="col">Temps d&rsquo;antenne</th> <th scope="col">Interurbains</th> </tr> <tr> <td scope="row"><span class="bigtxt">Vous vous trouvez dans votre zone d&rsquo;appels locaux</span> <br />Vous poss&eacute;dez un num&eacute;ro de t&eacute;l&eacute;phone sans fil de <span class="ONcontent MBcontent SKcontent">Toronto.</span><span class="PQcontent">Montr&eacute;al.</span><span class="BCcontent">Vancouver.</span><span class="ABcontent">Calgary.</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns.</span> Vous recevez un appel tandis que vous vous trouvez dans la zone de <span class="ONcontent MBcontent SKcontent">Toronto.</span><span class="PQcontent">Montr&eacute;al.</span><span class="BCcontent">Vancouver.</span><span class="ABcontent">Calgary.</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns.</span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td>Non</td> </tr> <tr> <td scope="row"><span class="bigtxt">Vous vous trouvez &agrave; l&rsquo;ext&eacute;rieur de votre zone d&rsquo;appels locaux </span><br />Vous poss&eacute;dez un num&eacute;ro de t&eacute;l&eacute;phone sans fil de <span class="ONcontent MBcontent SKcontent">Toronto.</span><span class="PQcontent">Montr&eacute;al.</span><span class="BCcontent">Vancouver.</span><span class="ABcontent">Calgary.</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns.</span> Vous recevez un appel tandis que vous vous trouvez &agrave; l'ext&eacute;rieur de la zone <span class="ONcontent MBcontent SKcontent">de Toronto</span><span class="PQcontent">de Montr&eacute;al</span><span class="BCcontent">de Vancouver</span><span class="ABcontent">de Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">de Saint-Johns</span> (p. ex., vous &ecirc;tes &agrave; <span class="ONcontent MBcontent SKcontent">Ottawa)</span><span class="PQcontent">Qu&eacute;bec)</span><span class="BCcontent">Prince-Georges)</span><span class="ABcontent">Edmonton)</span> <span class="PEcontent NScontent NLcontent NBcontent">Charlottetown)</span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p><span class="alt center"><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></span></p> </td> </tr> </tbody> </table> <p class="link text-right"><strong><a href="#">Haut de page</a></strong></p> <div class="support-divider-primary">&nbsp;</div> <a id="outgoing" class="bookmark" title="outgoing" name="outgoing"></a> <h3>Effectuer un appel sortant</h3> <p>Tout comme les appels entrants, seuls deux facteurs entrent en ligne de compte pour d&eacute;terminer si un appel sortant est un interurbain :</p> <ul> <li>l'endroit dans lequel vous vous trouvez au moment o&ugrave; vous effectuez l'appel;</li> <li>le num&eacute;ro compos&eacute;.</li> </ul> Si vous composez un num&eacute;ro qui est local l&agrave; o&ugrave; vous vous trouvez au moment o&ugrave; vous effectuez l&rsquo;appel, il s&rsquo;agit alors d&rsquo;un appel local. Si vous composez un num&eacute;ro qui se trouve &agrave; l&rsquo;ext&eacute;rieur de la zone dans laquelle vous vous trouvez au moment o&ugrave; vous effectuez l&rsquo;appel, il s&rsquo;agit alors d&rsquo;un interurbain. Rien de plus facile. <p>&nbsp;</p> <p><span class="txtb">Votre num&eacute;ro de sans-fil n'a pas d'importance!</span><br />Si vous composez le num&eacute;ro d&rsquo;un autre sans-fil, l&rsquo;endroit o&ugrave; se trouve la personne que vous voulez joindre n'importe pas non plus.</p> <h3>Sc&eacute;narios - Appels sortants</h3> <table class="table-calls-forwarding" border="0" summary="Sc&eacute;narios - Appels sortants"> <tbody> <tr> <th scope="row">&nbsp;</th> <th scope="row">Temps d&rsquo;antenne</th> <th scope="row">Interurbains</th> </tr> <tr> <td scope="row"><span class="bigtxt">Vous vous trouvez &agrave; <span class="ONcontent MBcontent SKcontent">Toronto</span><span class="PQcontent">Montr&eacute;al</span><span class="BCcontent">Vancouver</span><span class="ABcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns</span> et vous composez un num&eacute;ro de t&eacute;l&eacute;phone de <span class="ONcontent MBcontent SKcontent">Toronto.</span><span class="PQcontent">Montr&eacute;al.</span><span class="BCcontent">Vancouver.</span><span class="ABcontent">Calgary.</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns.</span></span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p>Non</p> </td> </tr> <tr> <td scope="row"><span class="bigtxt">Vous vous trouvez &agrave; <span class="ONcontent MBcontent SKcontent">Toronto</span><span class="PQcontent">Montr&eacute;al</span><span class="BCcontent">Vancouver</span><span class="ABcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns</span> et vous composez un num&eacute;ro <span class="ONcontent MBcontent SKcontent">d'Ottawa.</span><span class="PQcontent">de Qu&eacute;bec.</span><span class="BCcontent">de Prince-Georges.</span><span class="ABcontent">d'Edmonton.</span> <span class="PEcontent NScontent NLcontent NBcontent">de Charlottetown.</span></span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p><span class="alt center"><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></span></p> </td> </tr> <tr> <td scope="row"><span class="bigtxt">Vous vous trouvez &agrave; <span class="ONcontent MBcontent SKcontent">Ottawa</span><span class="PQcontent">Qu&eacute;bec</span><span class="BCcontent">Prince-Georges</span><span class="ABcontent">Edmonton</span> <span class="PEcontent NScontent NLcontent NBcontent">Charlottetown</span> et vous composez un num&eacute;ro de <span class="ONcontent MBcontent SKcontent">Toronto.</span><span class="PQcontent">Montr&eacute;al.</span><span class="BCcontent">Vancouver.</span><span class="ABcontent">Calgary.</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns.</span></span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p><span class="alt center"><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></span></p> </td> </tr> </tbody> </table> <p><span class="txtb">N&rsquo;oubliez pas :</span> lorsque vous effectuez des appels sortants, votre num&eacute;ro de t&eacute;l&eacute;phone est sans importance pour d&eacute;terminer si l&rsquo;appel est local ou interurbain.</p> <p>&nbsp;</p> <p class="link text-right"><strong><a href="#">Haut de page</a></strong></p> <div class="support-divider-primary">&nbsp;</div> <a id="outgoing2" class="bookmark" title="callforward" name="callforward"></a> <h3>Renvoi d&rsquo;appels</h3> <p>Le <span class="txtb">Renvoi d&rsquo;appels</span><span class="tm7">2</span> r&eacute;achemine vos appels entrants sur votre sans-fil vers d'autres num&eacute;ros de t&eacute;l&eacute;phone. Les &eacute;l&eacute;ments qui permettent de d&eacute;terminer si l&rsquo;appel est local ou interurbain sont les suivants :</p> <ul> <li>votre zone d&rsquo;appels locaux (votre zone d&rsquo;appels locaux correspond &agrave; la zone ou &agrave; la d&eacute;limitation g&eacute;ographique<span class="tm7">1</span> associ&eacute;e &agrave; votre num&eacute;ro de t&eacute;l&eacute;phone sans fil);</li> <li>le num&eacute;ro vers lequel votre appel est r&eacute;achemin&eacute;.</li> </ul> Si le num&eacute;ro vers lequel vos appels sont r&eacute;achemin&eacute;s est un num&eacute;ro de la m&ecirc;me zone d&rsquo;appels locaux que le v&ocirc;tre (votre num&eacute;ro de t&eacute;l&eacute;phone sans fil d&eacute;termine votre zone d&rsquo;appels locaux), vos appels r&eacute;achemin&eacute;s seront locaux. Si le num&eacute;ro vers lequel vos appels sont r&eacute;achemin&eacute;s se trouve &agrave; l'ext&eacute;rieur de votre zone d'appels locaux, ces appels seront donc interurbains. <p>&nbsp;</p> <p>L&rsquo;emplacement de votre sans-fil lorsque l&rsquo;appel est r&eacute;achemin&eacute; n&rsquo;a pas d&rsquo;importance!</p> <p>&nbsp;</p> <h3>Sc&eacute;narios - Renvoi d'appels</h3> <table class="table-calls-forwarding" border="0" summary="Sc&eacute;narios - Renvoi d'appel"> <tbody> <tr> <th scope="col">&nbsp;</th> <th scope="col">Temps d&rsquo;antenne</th> <th scope="col">Interurbains</th> </tr> <tr> <td scope="row"><span class="bigtxt">Vous possedez un num&eacute;ro de <span class="ONcontent MBcontent">Toronto</span><span class="PQcontent">Montr&eacute;al</span><span class="BCcontent">Vancouver</span><span class="ABcontent SKcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns</span> et vous renvoyez vos appels vers un num&eacute;ro de <span class="ONcontent MBcontent">Toronto.</span><span class="PQcontent">Montr&eacute;al.</span><span class="BCcontent">Vancouver.</span><span class="ABcontent SKcontent">Calgary.</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns.</span></span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center">Non</td> </tr> <tr> <td scope="row"><span class="bigtxt">Vous avez un num&eacute;ro de <span class="ONcontent MBcontent">Toronto</span><span class="PQcontent">Montr&eacute;al</span><span class="BCcontent">Vancouver</span><span class="ABcontent SKcontent">Calgary</span> <span class="PEcontent NScontent NLcontent NBcontent">Saint-Johns</span> et vous renvoyez vos appels vers un num&eacute;ro <span class="ONcontent MBcontent SKcontent">d'Ottawa.</span><span class="PQcontent">de Qu&eacute;bec.</span><span class="BCcontent">de Prince-Georges.</span><span class="ABcontent">d'Edmonton.</span> <span class="PEcontent NScontent NLcontent NBcontent">Charlottetown.</span></span></td> <td class="alt center" align="center"> <p><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></p> </td> <td align="center"> <p><span class="alt center"><img src="/cms/fido/images/support/icon-table-checkmark.png" alt="icon-table-checkmark" width="16" height="16" /></span></p> </td> </tr> </tbody> </table> <p class="link text-right"><strong><a href="#">Haut de page</a></strong></p> <div class="support-divider-primary">&nbsp;</div> </div> </div> <div class="faq-container support-seefulldetails"> <div class="faq-question"> <h3>Voir tous les d&eacute;tails</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"><ol> <li>Les limites de ces zones sont d&eacute;finies selon les num&eacute;ros de t&eacute;l&eacute;phone ayant une d&eacute;signation g&eacute;ographique. Des frais d'itin&eacute;rance ou temps d'antenne peuvent s'appliquer en plus de frais d'appels interurbains decrites ci-haut.</li> <li>On utilise parfois aussi &laquo;transfert d&rsquo;appel&raquo;.</li> </ol></div> </div> </div> zal local interurbain renvoie appel renvoi 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Local Calling

Local call? Long Distance call?

Wireless long distance is different from landline long distance because of the mobility of wireless. With a landline phone, only outgoing long distance calls are charged. However, with a wireless device, you are able to move around, so long distance charges may apply for receiving a call as well.

Understanding Local Calling Areas

With your wireless phone, calls are defined as local or long distance based on local calling areas. Your location at the time of the call, your wireless phone number and the phone number called are all important factors in determining local calling areas and wireless long distance.

Finding out which calls will be charged as long distance is simpler than you might think. Here’s how it works:

 
 
 

Receiving Incoming Call

When receiving a call, only 2 factors will determine if a call is charged long distance:

  • Your local calling area (Your Local Calling Area is the area or geographic boundary1 associated with your wireless number.)
  • Your physical location at the time the call is received.
All calls that you receive on your wireless device while your are physically within your local calling area are considered local. All calls that you receive while physically outside of that area are considered long distance. It's as simple as that.

 

The phone number or the physical location of the person calling you are irrelevant.

Incoming Call scenarios

 

  Airtime Long Distance
Within your Local Calling Area
You have a TorontoMontréalVancouverCalgary St-Johns wireless phone number. You receive a call while you are physically located in the Toronto Montréal Vancouver Calgary St-Johns area.

icon-table-checkmark

No

Outside your Local Calling Area
You have a Toronto Montréal Vancouver Calgary St-Johns wireless phone number. You receive a call while you are physically located outside the Toronto Montréal Vancouver Calgary St-Johns area (i.e. you are in Ottawa).Québec).Prince-Georges).Edmonton). Charlottetown).

icon-table-checkmark

icon-table-checkmark

 

Placing Outgoing Call

Just as with incoming calls, only 2 factors determine if an outgoing call is considered long distance:

  • Your physical location at the time the call is placed..
  • The phone number you are calling.
If you dial a number that is local based on your physical location at the time the call is placed, then it is a local call. If you dial a number that is long distance based on your physical location at the time the call is placed, then it is a long distance call. It's that simple.

 

Your wireless number is irrelevant!

If you are calling another mobile phone number,the physical location of the person you are calling is also irrelevant.

Outgoing Calling scenarios

 

  Airtime Long Distance
You are physically located in Toronto Montréal Vancouver Calgary St-Johns and you are calling a Toronto Montréal Vancouver Calgary St-Johns number.

icon-table-checkmark

No

You are physically located in Toronto MontréalVancouver Calgary St-Johns and you are calling an Ottawaa Québec a Prince-Georgesan Edmonton a Charlottetown number.

icon-table-checkmark

icon-table-checkmark

You are physically located in OttawaQuébecPrince-GeorgesEdmonton Charlottetown and you are calling a Toronto a Montréal a Vancouvera Calgary a St-Johns number.

icon-table-checkmark

icon-table-checkmark

Remember: when placing outgoing calls, your phone number has no relevance in determining if the call will be local or long distance.

 

 

Call Forwarding

Call Forwarding2 is when an incoming call is routed from your wireless phone number to another number. What determines if a forwarded call is local or long distance is:

  • Your local calling area (Your Local Calling Area is the area or geographic boundary1 associated with your wireless number).
  • The number to which your calls are forwarded.
If the number to which your calls are forwarded is local based on your local calling area (your mobile number determines your local calling area), then your forwarded calls will be local. If the number to which your calls are forwarded is long distance based on your local calling area, then your forwarded calls will be long distance.

 

The location of your wireless device when call is forwarded is irrelevant!

Call Forwarding scenarios

 

  Airtime Long Distance
You have a Torontoa Montréala Vancouvera Calgary a St-Johns number and you forward your calls to a Torontoa Montréala Vancouvera Calgary a St-Johns number.

icon-table-checkmark

No

You have a Torontoa Montréala Vancouvera Calgary a St-Johns number and you forward your calls to an Ottawaa Québeca Prince-Georgesan Edmonton a Charlottetown number.

icon-table-checkmark

icon-table-checkmark

 

 

See full details

  1. The boundary is determined by telephone numbers which have specific geographic designations. Roaming and/or airtime charges may apply in addition to long distance charges described above.
  2. Also referred as "Call Transfer".
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