Local Calling

Local call? Long Distance call?

Wireless long distance is different from landline long distance because of the mobility of wireless. With a landline phone, only outgoing long distance calls are charged. However, with a wireless device, you are able to move around, so long distance charges may apply for receiving a call as well.

Understanding Local Calling Areas

With your wireless phone, calls are defined as local or long distance based on local calling areas. Your location at the time of the call, your wireless phone number and the phone number called are all important factors in determining local calling areas and wireless long distance.

Finding out which calls will be charged as long distance is simpler than you might think. Here’s how it works:

Receiving Incoming Call

When receiving a call, only 2 factors will determine if a call is charged long distance:

• Your local calling area (Your Local Calling Area is the area or geographic boundary1 associated with your wireless number.)
• Your physical location at the time the call is received.

All calls that you receive on your wireless device while your are physically within your local calling area are considered local. All calls that you receive while physically outside of that area are considered long distance. It's as simple as that.

 

The phone number or the physical location of the person calling you are irrelevant.

Incoming Call scenarios

 

	Airtime	Long Distance
Within your Local Calling Area You have a TorontoMontréalVancouverCalgary St-Johns wireless phone number. You receive a call while you are physically located in the Toronto Montréal Vancouver Calgary St-Johns area.		No
Outside your Local Calling Area You have a Toronto Montréal Vancouver Calgary St-Johns wireless phone number. You receive a call while you are physically located outside the Toronto Montréal Vancouver Calgary St-Johns area (i.e. you are in Ottawa).Québec).Prince-Georges).Edmonton). Charlottetown).

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Placing Outgoing Call

Just as with incoming calls, only 2 factors determine if an outgoing call is considered long distance:

• Your physical location at the time the call is placed..
• The phone number you are calling.

If you dial a number that is local based on your physical location at the time the call is placed, then it is a local call. If you dial a number that is long distance based on your physical location at the time the call is placed, then it is a long distance call. It's that simple.

 

Your wireless number is irrelevant!

If you are calling another mobile phone number,the physical location of the person you are calling is also irrelevant.

Outgoing Calling scenarios

 

	Airtime	Long Distance
You are physically located in Toronto Montréal Vancouver Calgary St-Johns and you are calling a Toronto Montréal Vancouver Calgary St-Johns number.		No
You are physically located in Toronto MontréalVancouver Calgary St-Johns and you are calling an Ottawaa Québec a Prince-Georgesan Edmonton a Charlottetown number.
You are physically located in OttawaQuébecPrince-GeorgesEdmonton Charlottetown and you are calling a Toronto a Montréal a Vancouvera Calgary a St-Johns number.

Remember: when placing outgoing calls, your phone number has no relevance in determining if the call will be local or long distance.

 

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Call Forwarding

Call Forwarding2 is when an incoming call is routed from your wireless phone number to another number. What determines if a forwarded call is local or long distance is:

• Your local calling area (Your Local Calling Area is the area or geographic boundary1 associated with your wireless number).
• The number to which your calls are forwarded.

If the number to which your calls are forwarded is local based on your local calling area (your mobile number determines your local calling area), then your forwarded calls will be local. If the number to which your calls are forwarded is long distance based on your local calling area, then your forwarded calls will be long distance.

 

The location of your wireless device when call is forwarded is irrelevant!

Call Forwarding scenarios

 

	Airtime	Long Distance
You have a Torontoa Montréala Vancouvera Calgary a St-Johns number and you forward your calls to a Torontoa Montréala Vancouvera Calgary a St-Johns number.		No
You have a Torontoa Montréala Vancouvera Calgary a St-Johns number and you forward your calls to an Ottawaa Québeca Prince-Georgesan Edmonton a Charlottetown number.

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