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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/monitoring-usage] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.236.218.88] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;10;1073499953;462432283;7;-1151093806;1292;358b;2h01;3h3ffc4f31;4h1b90281b] [X-WebLogic-KeepAliveSecs] = [30] [tracestate] = [bb63b3d2-545bf29b@dt=fw4;a;3ffc4f31;1b90281b;7;0;0;50c;358b;2h01;3h3ffc4f31;4h1b90281b] [Proxy-Client-IP] = [3.236.218.88, 23.56.172.63] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=10=sn=F26C999D9671A9D6CCA0EB6CF2264185=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [812583381] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [traceparent] = [00-84c3456ff9164484b970e06d2b291b40-f43d3c59be5429d5-00] [X-DataStream-Session-Id] = [8af75138-616fcbe6-18e1b82] [X-Forwarded-For] = [3.236.218.88, 23.56.172.63] [X-dynaTrace-RequestState] = [agentId=0x3ffc4f31&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content monitoring-usage on =3=srv=10=sn=F26C999D9671A9D6CCA0EB6CF2264185=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4rhx 2017-08-24 18:33:07 true site/support j6ho4rhx templatedata/site/support/data/mobile/monitoring-usage 1623767754 2021-06-24 15:39:04 /default/main/internet/fido/STAGING /default/main/internet/fido monitoring-usage 1623767772644 2021-06-24 15:39:04 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/monitoring-usage templatedata/site/support/data/mobile/monitoring-usage 1 true monitoring-usage ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile ChangesPlanUsage faqs TrackUsage 412 Check Usage: Data, Long Distance, Talk & Text | Fido Find out how to get real-time data usage, and details on your talk and text usage & international long-distance minutes on Fido.ca or the Fido My Account app. How to check your talk, text and data usage <p>Stay on top of your data by viewing real-time data usage, now available on Fido.ca and the Fido MyAccount app!&nbsp;</p> <p>Fido mobile postpaid customers can also get the latest details on their talk and text usage.</p> <p>&nbsp;</p> <p><!--<mce:script mce_src="/cms/v45/js/support-6.js" type="text/javascript"></mce:script>--></p> <div id="support_6"><!-- <h1>Billing and Usage</h1> --> <div class="bloc_content"><!-- <h2>Monitor your voice, data and messaging usage</h2> --> <p><embed style="max-width:100%" type="text/html" width="560" height="315" src="https://www.youtube.com/embed/3g-IWq7Sts8"></embed></p> <p>To check your mobile usage:</p> <p>&nbsp;</p> <ul> <li><strong>On fido.ca</strong> <ul> <li>Log in to <strong><a href="https://www.fido.ca/pages/#/my-account/overview">My Account</a></strong>.</li> <li>From the <strong>Account Overview</strong> page select the mobile line you want to view usage for.</li> <li>Or, select <strong>Usage &amp; Services</strong>, then <strong>Mobile</strong> from the top menu. </li> </ul> </li> <p>&nbsp;</p> <p>&nbsp;</p> <li> <strong>In the Fido MyAccount mobile app:<br /></strong> <ul> <li>&nbsp;Access <a href="https://www.fido.ca/consumer/support/myaccountapp">My Account</a> on the go directly from your smartphone.</li> <li>The Fido MyAccount app makes it easy to track your data, talk and text usage anytime, anywhere.&nbsp; The application can be downloaded if it's not already pre-installed on your phone.</li> </ul> </li> <p>&nbsp;</p> <p>&nbsp;</p> <li> <strong>Self-Serve Interactive Voice Response (IVR)</strong> <ul> <li>Access our<strong> </strong>self-serve menu from your Fido phone by calling <strong>6-1-1</strong> free of charge, or from any phone by calling <strong>1-888-481-3436</strong>.&nbsp; Follow the voice prompts to hear your usage details. <strong><br /></strong></li> </ul> <p>&nbsp;</p> <p>To check your international long distance usage:</p> <ul> <li>Log in to the Fido <a href="https://www.fido.ca/profile/signin">My Account</a> app.</li> <li>On the <strong>Usage</strong> tab, you&rsquo;ll find a section called <strong>Talk &amp; Text</strong>.</li> <li>Select <strong>View Details</strong>.</li> <li>The left column of the page shows how many long-distance <strong>minutes your plan includes</strong>.</li> <li>The right column shows how <strong>many minutes you&rsquo;ve used</strong> in the current billing cycle.</li> </ul> <p>&nbsp;</p> <p>To check which countries are included in your Long Distance add-on/plan:</p> <ul> <li>Log in to the Fido <a href="https://www.fido.ca/profile/signin">My Account</a> app.</li> <li>Select <strong>Billing</strong>.</li> <li>Tap <strong>VIEW BILL</strong>.</li> <li>Scroll down to the mobile number you want details for and tap <strong>Monthly charges</strong>.</li> <li>Scroll down to the long-distance option you have, and you&rsquo;ll find the countries included.</li> </ul> </li> </ul> </div> <!-- /.bloc_content --></div> <!-- /.support_6 --> monitor your usage voice data my account check usage,international long distance minutes Vérifier l’utilisation : Données, appels et textos | Soutien | Fido Suivez votre consommation de données en temps réel et obtenez des détails sur l’utilisation des minutes d’appel et des textos sur Fido.ca et l’appli Mon Compte de Fido. Surveillez votre utilisation mobile <!-- Feedback FR--> <!-- End Feedback FR--> <p><!--<mce:script mce_src="/cms/v45/js/support-6.js" type="text/javascript"></mce:script>--></p> <div id="support_6"><!-- <h1>Facturation et utilisation</h1> --> <div class="bloc_content"><!-- <h2>Surveillez votre utilisation de temps d'antenne, de donn&eacute;es et de la messagerie</h2> --> <p>Gardez la ma&icirc;trise de votre utilisation de donn&eacute;es en consultant l'utilisation en temps r&eacute;el sur Fido.ca et l'application Mon Compte de Fido!</p> <p>Les clients du service mobile postpay&eacute; Fido peuvent &eacute;galement consulter leur utilisation des minutes d'appel et de la messagerie texte.</p> <p>&nbsp;</p> <p><embed style="max-width:100%" type="text/html" width="560" height="315" src="https://www.youtube.com/embed/VH3ojwuxEOk"></embed></p> <p>&nbsp;</p> <p>Pour consulter votre utilisation mobile:</p> <p>&nbsp;</p> <ul> <li><strong>Sur Fido.ca</strong> <ul> <li>Acc&eacute;dez &agrave; <strong><a href="https://www.fido.ca/pages/#/my-account/overview?setLanguage=fr">Mon compte</a></strong>.</li> <li>&Agrave; partir de la page <strong>Aper&ccedil;u du compte</strong>, s&eacute;lectionnez la ligne mobile pour laquelle vous souhaitez consulter l'utilisation.<br /><strong></strong></li> <li>Ou s&eacute;lectionnez <strong>Utilisation et services</strong>, puis <strong>Mobile</strong> dans la menu sup&eacute;rieure. </li> </ul> </li> <p>&nbsp;</p> <p>&nbsp;</p> <li> <strong>Dans l'application mobile Mon Compte de Fido<br /></strong> <ul> <li>Acc&eacute;dez &agrave; <a href="https://www.fido.ca/consumer/support/myaccountapp">Mon compte</a> directement &agrave; partir de votre appareil.</li> <li>L'application Mon Compte de Fido facilite le suivi de l'utilisation des donn&eacute;es, des appels, et des textos en tout temps, et ce, de n'importe o&ugrave;. L'application peut &ecirc;tre t&eacute;l&eacute;charg&eacute;e, si elle n'est pas d&eacute;j&agrave; install&eacute;e dans votre t&eacute;l&eacute;phone. </li> </ul> </li> <p>&nbsp;</p> <p>&nbsp;</p> <li> <strong>Syst&egrave;me de r&eacute;ponse vocale interactive (RVI) en libre-service</strong> <ul> <li>Acc&eacute;dez &agrave; notre menu libre-service &agrave; partir de votre t&eacute;l&eacute;phone Fido en composant le num&eacute;ro sans frais <strong>6-1-1</strong> ou &agrave; partir de n'importe quel autre t&eacute;l&eacute;phone en composant le num&eacute;ro <strong>1-888-481-3436</strong>.&nbsp; Suivez les instructions vocales pour entendre les d&eacute;tails concernant votre utilisation. <strong><br /></strong></li> </ul> <p>&nbsp;</p> <p>Pour consulter votre utilisation d&rsquo;interurbains internationaux :</p> <ul> <li>Ouvrez une session dans l&rsquo;appli <a href="https://www.fido.ca/profile/signin">Mon Compte</a> de Fido.</li> <li>Acc&eacute;dez &agrave; la section <strong>Appels et textos</strong> sous l&rsquo;onglet <strong>Utilisation</strong></li> <li>S&eacute;lectionnez <strong>Afficher les d&eacute;tails.</strong></li> <li>La colonne de gauche indique les <strong>minutes d&rsquo;interurbains comprises dans votre forfait</strong>.</li> <li>La colonne de droite indique <strong>les minutes que vous avez utilis&eacute;es</strong> au cours de votre cycle de facturation actuel.</li> </ul> <p>&nbsp;</p> <p>Pour v&eacute;rifier les pays inclus dans votre option ou votre forfait d&rsquo;interurbains :</p> <ul> <li>Ouvrez une session dans l&rsquo;appli <a href="https://www.fido.ca/profile/signin">Mon Compte</a> de Fido.</li> <li>S&eacute;lectionnez <strong>Facturation</strong>.</li> <li>S&eacute;lectionnez <strong>Voir la facture</strong>.</li> <li>Faites d&eacute;filer jusqu&rsquo;au num&eacute;ro de t&eacute;l&eacute;phone mobile pour lequel vous voulez obtenir des d&eacute;tails, puis s&eacute;lectionnez <strong>Frais mensuels</strong>.</li> <li>Faites d&eacute;filer jusqu&rsquo;&agrave; votre option d&rsquo;interurbains; vous y trouverez les pays inclus.</li> </ul> </li> </ul> </div> <!-- /.bloc_content --></div> <!-- /.support_6 --> utilisation voix mon compte données vérifier l'utilisation 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

How to check your talk, text and data usage

Stay on top of your data by viewing real-time data usage, now available on Fido.ca and the Fido MyAccount app! 

Fido mobile postpaid customers can also get the latest details on their talk and text usage.

 

To check your mobile usage:

 

  • On fido.ca
    • Log in to My Account.
    • From the Account Overview page select the mobile line you want to view usage for.
    • Or, select Usage & Services, then Mobile from the top menu.
  •  

     

  • In the Fido MyAccount mobile app:
    •  Access My Account on the go directly from your smartphone.
    • The Fido MyAccount app makes it easy to track your data, talk and text usage anytime, anywhere.  The application can be downloaded if it's not already pre-installed on your phone.
  •  

     

  • Self-Serve Interactive Voice Response (IVR)
    • Access our self-serve menu from your Fido phone by calling 6-1-1 free of charge, or from any phone by calling 1-888-481-3436.  Follow the voice prompts to hear your usage details.

     

    To check your international long distance usage:

    • Log in to the Fido My Account app.
    • On the Usage tab, you’ll find a section called Talk & Text.
    • Select View Details.
    • The left column of the page shows how many long-distance minutes your plan includes.
    • The right column shows how many minutes you’ve used in the current billing cycle.

     

    To check which countries are included in your Long Distance add-on/plan:

    • Log in to the Fido My Account app.
    • Select Billing.
    • Tap VIEW BILL.
    • Scroll down to the mobile number you want details for and tap Monthly charges.
    • Scroll down to the long-distance option you have, and you’ll find the countries included.