Accessibility
We’re committed to providing services, solutions and support for our customers with speech, hearing, vision, and physical needs or disabilities.
Solutions and support for your needs
Helpful resources
Learn about the Canadian Wireless Public Alerting (WPA) system by watching this series of videos presented in American Sign Language (ASL).
Learn about the CRTC Wireless Code and your rights as a Canadian wireless customer. A series of videos describing common terminology, presented in ASL with English captions and an audio voiceover are available here.
Learn about the CRTC Internet Code and your rights as a Canadian internet customer. A series of videos describing common terminology, presented in ASL with English captions and an audio voiceover are available here.
Learn about mandatory 10-digit dialing through this video, presented in ASL with English captions and an audio voiceover here.
Services and device trial period: Customers with disabilities are eligible for an extended trial period for their Fido Mobile service (30 days). Devices can be returned within 30 days from the date of purchase.
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Commitment to Accessibility
We’re committed to doing better for people with accessibility needs. You can learn more about our commitment to accessibility in the Rogers Three-Year Accessibility Plan. You can also keep up with our efforts through the annual Progress Reports.
We welcome your feedback and would love to hear from you!
Let us know what you think about:
- Our Accessibility Plan,
- Our Progress Reports, or
- Any accessibility barriers you’ve found with Rogers brands.
Visit Rogers Accessibility to give your feedback or learn more.