Giving you mobile plans and options that suit your needs is our commitment to you. New and existing Fido Mobile customers with accessibility needs are eligible for a $10 monthly discount on all of our in-market postpaid mobile plans. The first step is to contact us – we’ll help you choose the right plan.

To apply for the discount, please send your name, Fido account number, mobile number and a copy of your disability association membership to our Customer Care team through either of these options:


Fax: 1 800 219-6473

Mail: Customer Support Investigations Team

70 Assomption Blvd

Moncton NB

E1C 1A1

Once your documentation is verified and approved, a $10 monthly discount will be applied to your account.

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