Text to Home Phone
What is Text to Home Phone?
Text to home phone is a service that lets you send a text message to any landline in Canada or the U.S. When the recipient’s phone rings, your text message is converted and heard as a voice message. The person is then given the option to reply via a 30 second voice message of their own.
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How much do Text to Home Phone messages cost?
Each text to home phone message — sent directly to the recipient or left in their voice mail — cost the price of one text message (25¢ per message, or less if you subscribe to a text message option), plus a 25¢ premium text message charge.
If the recipient hasn't answered after our three attempts, or if the number you entered is not valid or is a fax number, you'll be charged the price of a regular text message (25¢ per message, or less if you subscribe to a text message option).
If you send a text to home phone message from abroad (outside the U.S.), you'll be charged an additional 30¢.
Airtime charges apply when you call the toll-free number to listen to your reply messages.
Receiving a text to home phone message is free. There is no charge to the recipient for receiving or replying to your messages.
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Taxes and other charges are not included.
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How do I send a message?
Follow the same procedure as if you were sending a regular text message. Once you enter the recipient's 10-digit phone number, the system will recognize it as a landline. If you wrote your message in English, press “E” when prompted (“F” for French messages). Your message will then be sent.
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Can I use acronyms and emoticons in my messages?
Absolutely. Our system will translate them into words your recipient understands. For instance, when you text "B4" the voice will say "before". Texting ":-)>" will be heard as "happy."
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How do I know if my message got through?
If your message was delivered successfully, you'll receive a confirmation text message. If there was a problem, you'll receive a text message stating the reason it couldn't be sent (invalid number, fax number, busy line, no answer, etc.).
If your message has gone to someone’s voice mail, you’ll receive a text message telling you so. Likewise if your recipient doesn’t answer or if the line is busy. The system will make three call attempts before abandoning the message.
Regular charges apply for sending a text message.
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Can people reply to my messages from their home phone?
Certainly. After listening to your message, they have the option of recording a 30second reply. You’ll then receive a confirmation text message with a 1 800 number to call to hear their message. The system stores up to 10 unheard reply messages for five days.
Note: current technology does not allow recipients to reply using text messaging from their home phones.
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Can I change the language in which my recipient hears my message?
Yes. You can write a message in English, for example, and have your recipient hear it in French. To do so, before composing your message, send the text message “E” for English to the number 465645. To convert messages from French to English, press “F” and send to the same number.
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Can I send a Text to Home Phone Message when I’m overseas?
Yes. However, you’ll only be able to listen to your reply messages from Canada or the U.S.
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