Network Help & Outages

Check your network status

Network issues or outages? Ask our virtual assistant Jack for help!

Troubleshoot network issues

Trending topics

US 3G/HSPA networks are shutting down

Travelling to the U.S.? BEFORE you go, read on how your roaming services could be impacted.

Find or change your WiFi password

These steps will help if you want to set a different WiFi password or connect a new device but can't remember your WiFi password.

Cannot make or receive mobile calls

If you’re not able to make or receive any calls on your phone, here are some steps to help fix the issue.

Still have a temporary cable line?

Learn more about temporary cable replacement including checking the status of your cable line burial work.