To return your unused or disconnected Fido Internet equipment (and avoid unreturned equipment fees!) just ship it back to us at no charge at all.
We’ve partnered with Canada Post to offer you a convenient, no-charge return of your rental equipment. Remember: to avoid equipment fees, you need to return all rental equipment.
If you’ve already received a return authorization email, just follow the steps provided in that email to return your equipment. The steps are also outlined below.
Before you start:
- We’ll need to authorize any return first, so contact us before returning equipment.
- Check out the list below for all items that should be returned to us.