fido/accessibility/alternate-billing on false false [Cookie] = [dtCookie=81E518698FFE61AB5743C97704754AC3] [Akamai-Origin-Hop] = [1] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [X-Akamai-NIM-VP-HA] = [/consumer/accessibility/alternate-billing 1544544296] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-Akamai-NIM-VP-HA-Sign] = [CP8TeZcKk22j1AyP3xoDezssy2glt1qTomFHp4HuLC4=] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Accept-Encoding] = [gzip] [Pragma] = [no-cache] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1625862064] [True-Client-IP] = [3.80.177.176] [Via] = [1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=low,bw=1,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;957373253;195689544;2;957373253;195689544;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [3.80.177.176] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [3.80.177.176] accessibility/alternate-billing MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions support getcurious_faq Store Locator storelocator easyloginriverpage fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on 81E518698FFE61AB5743C97704754AC3

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Accessibility Services

To further enhance the level of accessibility service to customers, Fido provides the following:

Text size: A | A | A

Alternate Billing

Invoices and billing inserts (no additional charge upon request):

  • Large font (16 pts)
  • Grade 2 Braille
  • Text format on a 3.5-inch diskette
  • Automated Account Information Line (IVR)

For more information or to request an alternate format invoice, contact us.

No charge for dialing directory assistance (4-1-1)

Fido is currently offering a monthly credit for directory assistance to its customers who have identified themselves as having a loss of vision.

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