Accessibility Services
To further enhance the level of accessibility service to customers, Fido provides the following:
Text size: A | A | A
Alternate Billing
Invoices and billing inserts (no additional charge upon request):
- Large font (16 pts)
- Grade 2 Braille
- Text format on a 3.5-inch diskette
- Automated Account Information Line (IVR)
For more information or to request an alternate format invoice, contact us.
No charge for dialing directory assistance (4-1-1)
Fido is currently offering a monthly credit for directory assistance to its customers who have identified themselves as having a loss of vision.
