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Help is at your fingertips!
Did you know that certain transactions are only available online using the easy self-serve options on Fido My Account? Go to fido.ca/onlinesupport to find out more.
Still need help? We’re here for you — just use the info below to connect with us!


Save time and self-serve online!
Mobile
*611 from your Fido phone or
Weekdays: 8am to 9pm
Weekends: 9am to 5pm
Prepaid
Weekdays: 8am to 9pm
Weekends: 9am to 5pm
Internet
Technical Support:
24/7, 365 days a year
Account Support:
Weekdays: 8am to 9pm
Weekends: 9am to 5pm
International
From the United States
Weekdays: 8am to 9pm
Weekends: 9am to 5pm
From abroad
Weekdays: 8am to 9pm
Weekends: 9am to 5pm