Voice Messaging
See Monthly service
Voice Messaging allows a person who calls you to record a message when you’re unavailable to answer. This service is included with your prepaid service. However, every time you retrieve your voice messages, regular airtime charges will apply.
Things to Know
- Ring time before Voice Messaging answers is between 20 and 25 seconds (4 to 5 rings). This can’t be changed.
How to use Voice Messaging
First time set-upPress and hold the "1" key on your phone for a few seconds.
The first time you access your Voice Messaging service you'll be prompted to create:
- Your own personal access code
- A personal greeting and a recording of your name.
- Press and hold the “1” key on your Fido phone. You'll be prompted to enter your access code.
Watch the How to videos
- Call your Fido number and press # during the greeting, then enter your access code, followed by the # key.
Watch the How to videos
Shortcuts during playback:
- 1 = go back eight seconds
2 = pause/continue
3 = go forward eight seconds
11 = return to the beginning of the message
33 = go to the end of the message
77 = quick erase
Shortcuts after playback:
- 5 = caller's number/time and date of call
7 = erase message
9 = save message
|
| Storage rules
|
| Number of messages |
Up to 10 messages |
Length of message
|
3 minutes
|
| New messages |
5 days from the day you received the message
(After this period, it will be automatically deleted.) |
| Saved messages |
5 days from the day you have first saved the message
(After this period, it cannot be saved again.) |
- Simply press * when you hear the person’s greeting, then record your message after the beep.
- Access your Voice Messaging.
- Enter your access code, then press #.
- Select option 2 to send.
- Enter the 10-digit phone number of the Fido customer you’re calling, then press #.
- At the tone, record your message, then press #.
- Choose to send your message immediately, or select a specific day and time.
If you forget your password, you can reset it yourself by logging in to My Account, under My Fido service section Add-ons/Manage Voice Messaging.
Watch the How to videos
In Canada on the Fido network:
- You can use Voice Messaging anywhere on the Fido network.
- There is no charge for voice messages left on your voice mail.
- If you listen to your voice messages outside your local calling area, regular long distance rates will apply. See our long distance rates.
Outside of the Fido network in Canada:
- Regular roaming charges apply. See our rates while traveling.
While in the U.S. or internationally:
To access to your voice messages while abroad:
- Press and hold the "1" key on your phone.
- You'll be prompted to enter your access code.
