Fido | Picture and Video Messaging (MMS) - Add-ons (Monthly Services)
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Add-ons

Monthly services

Picture and Video Messaging (MMS)

   See Prepaid service



Picture and Video Messaging (MMS) allows you to send and receive pictures and videos between wireless phones and even send pictures to an email address. Learn what Picture and Video Messaging (MMS) is and how much it costs.

If your Fido phone is not MMS-compatible, you won’t be able to send or receive an MMS. Find out whether your phone is compatible.

Things to Know

  • If the memory of your phone is full, you are outside the service zone or your phone is turned off, the system will send the message in queue every 15 minutes during the first hour, and then once every hour for the next three days. The message will then be automatically deleted and will not be sent.
  • The maximum size is 300 KB. Some phones may support less.
  • For blocked numbers, the sender’s telephone number will appear in the message even if the number is blocked or confidential.
  • If your phone is not MMS compatible you'll get a text message with a password that will direct you to fido.ca in order to see the message you received.
  • Before to send a picture or video to an international number, consult the list of selected international destinations.

    Selected international destinations:

    Carrier Country
    Optus Australia Australia
    Telstra Australia
    STC Bahrain Bahrain
    China Mobile China
    China Unicom
    Nova Iceland Iceland
    Vodafone Iceland
    Digicel Jamaica Jamaica
    Umniah Jordan Jordan
    Digi Malaysia Malaysia
    Globacom/Glo Mobile Nigeria
    Claro Peru Peru
    Globe Philippines Philippines
    Digitel Philippines
    TMN Portugal Portugal
    MTS Russia Russia
    Zain Saudi Arabia Saudi Arabia
    Saudi Telecom
    Vodacom South Africa South Africa
    Tele2 Sweden Sweden
    Uzdonrombita Uzbekistan

How to use Picture and Video Messaging (MMS)

Sending a picture or video message from your camera
  • Refer to your phone’s User guide to see how to take send a picture or video
  • Enter the 10-digit wireless number or the email address.
  • Press SEND

Watch the How to Videos

Sending a picture or video message from your album
  • Select Messages from your phone’s main menu.
  • Select Picture Message (or a similar option like MMS or Multimedia Message).
  • Select Insert and choose the picture you want to send.
  • Enter the recipient’s 10-digit wireless number or his email address and press Send.
To receive
  • The MMS will arrive in your MMS or SMS inbox.
  • Select the item and press Open.

Note: If your phone is not MMS-compatible you’ll get a text message with a password that will direct you to fido.ca in order to see the message you received.

Using Picture and Video Messaging while travelling

In Canada on the Fido network:

  • You can use Picture and Video Messaging anywhere on the Fido network.

While in the U.S. or Internationally:

  • The service can be used across most of the U.S and can be used abroad on certain networks only.
  • Consult our U.S. or International coverage maps and rates while traveling.