As the person making the referral (“referrer”): You must be an existing Fido customer on an eligible Data, Talk and Text or Talk and Text postpaid plan, and your account must be in good standing for 30 days.
As the person being referred (“referee”): You must become a new Fido mobile customer activating a new Fido mobile number on an eligible in-market Data, Talk and Text, or Talk and Text postpaid plan after having unlocked the Fido Refer a Friend offer, and have your account in good standing for 30 days.
You can refer anyone who meets all eligibility requirements. Also, to ensure compliance with Canada's anti-spam legislation, you must have a personal or family relationship with those that you refer. That is, you're either related to one another or it would be reasonable to conclude that you have a personal relationship with the person (and in each case the relationship includes direct, voluntary, two-way communication).
After a referred friend (referee) unlocks their reward and activates their Fido mobile service , they must submit their new Fido phone number (or the existing phone number that they’ve transferred from a previous provider*) on their referral page (which the referee can view by following the ‘Submit my number’ link in their ‘next steps’ email or through the link shared with them over social media). This will complete the referral process for both referee and referrer.
*Important: A referee transferring an existing phone number from their previous provider cannot submit the temporary Fido phone number given to them during the transfer process. If a referee submits the temporary Fido phone number, the award for both referrer and referee will not be authorized.
To receive the Fido Refer a Friend reward, you must have completed all referee steps (see When is the referral process completed?).
Once you’ve completed these steps we’ll verify your new Fido mobile account. Then, depending on your billing cycle date, the award will be applied by your second or third bill up to 5 consecutive months.
While the Refer A Friend Program is running, you can earn up to 5 referral rewards per calendar year, beginning with the date you were issued your reward. Referees get their first reward for being referred and are eligible to earn up to 4 additional rewards per calendar year for referring friends.
As a referrer, you must be an existing Fido mobile customer on an eligible postpaid plan with an account in good standing for 30 days. As long as you (and the referee) meet all eligibility requirements you qualify for the Fido Refer A Friend Program. If you cancel your Fido service, your right to earn Refer A Friend Program rewards will be forfeited.
Yes. Referral emails and social media invitations do expire. The referee must: (1) unlock their offer within 45 days of receiving the referral; and (2) activate a new Fido mobile number with an eligible postpaid plan and submit the new Fido mobile number at fido.ca/refer within 45 days of unlocking their offer.
Those who’ve referred a friend can easily check the status of all their referrals. Simply visit fido.ca/refer and select Check status.
If you change your number, you’ll need to have the new number updated in your Fido Refer A Friend profile to continue to be eligible for Fido rewards. Simply contact the Fido Refer A Friend Program support team to have your profile updated.
We can help! Simply contact the Fido Refer A Friend Program support team and we'll get back to you within 3 business days.