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About the FidoTRADE Program

Table of Contents

FidoTRADE Program FAQs

What COVID-19 measures should I be taking?

How to trade-in a device with FidoTRADE

How do I find out what my device is worth?

What devices are eligible for trade-in?

What do you look for when determining the trade-in value of my device?

My phone has a cracked screen, so does it still have any trade-in value?

Can I trade in more than one phone at a time?

What security measures are taken to ensure my data is eliminated from my trade-in device?

Do I need to bring in all the accessories that came with my phone when I trade-in?

Do I get to keep my memory cards from the trade-in device?

How will I get the credit for my trade-in device?

I just upgraded, and the credit on my monthly bill doesn't match the credit on my receipt. How do I fix this?

Can I get my old device back if I change my mind?

FidoTRADE Program FAQs