You must refill your account with a minimum of $10 every 30 days, prior to your anniversary date. If you don’t refill your account before your anniversary date, any remaining balance in your account will expire and be lost. You’ll no longer be able to use your phone except for emergency 911 calls. However, you can restore your expired balance if you refill within 7 days of your anniversary date.
You have two self-serve options: