With Fido, you can change your price plan easily at any time for free on Fido My Account.
How to change your monthly price plan
How to change your plan
- Sign in to My Account to get started
- Select the phone number for a plan change and click View Usage & Manage
- Click Upgrade Plan under My Mobile Plan to initiative the plan change
- Choose your Plan Type and click Continue
- Select your Data Option and click Continue
- Select your Addons and click Continue
- Click Proceed to Checkout
- Review your Order, check the Terms & Conditions box and click Submit Order
Things to Know
- If you want to change your current monthly price plan, keep in mind that if it is no longer offered, you will not be able to revert to it.
- The account shouldn't have a balance owed and the phone number can't be suspended.
- The change to your monthly plan will take effect immediately, be sure to check out details on prorated charges.
- If you change to a lower tier price plan a price plan downgrade fee may apply, but we'll let you know during the check out process.
- After making your plan change you will receive an E-mail confirming your new price plan change details.
Monthly Price Plan Change Charges
If you change your price plan with a specialist (over phone, live chat or retail) a Price Plan Chage fee may apply. For information about this fee, visit fido.ca/charges
You can change your monthly price plan easily for free with Fido My Account!
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