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Fido Roam Terms & Conditions



The following terms and conditions apply when the daily Fido Roam fee is your default pay-per-use roaming rate and you are roaming in a destination where the fee is available:

  1. The daily fee is charged per line and gives you access to the minutes, texts and data included in your Fido postpaid wireless plan for 24 hours. The 24 hour clock begins the first instance of usage (i.e., first call, text message or byte of data) while roaming in that destination. Any additional usage after the initial 24 hour period will automatically trigger another daily fee.
  2. The daily fee of $7 (plus taxes) is currently available to you while roaming in the U.S. (including Alaska, Hawaii, Puerto Rico & U.S. Virgin Islands) and the daily fee of $12 (plus taxes) is available to you while roaming in other eligible destinations. If a daily fee becomes available in any other destination, then you will be notified of the applicable rate by text message when you travel to that destination. Visit fido.ca/fidoroam for a full list of eligible destinations.
  3. All calls and texts to Canadian numbers or to numbers in the destination in which you are roaming are deducted from your Fido postpaid wireless plan. Calls and texts (unless your Fido postpaid wireless plan includes international texts) to numbers in any other destination are not included and are charged at the applicable rate (either our standard pay-per-use rates or the rate applicable to any add-on you may have). Airtime charges apply as per your Fido postpaid wireless plan.
  4. Any usage that exceeds the allotted amounts in your Fido postpaid wireless plan will be charged at the overage rate applicable to your plan.
  5. If you have a roaming option for which you pay a monthly service fee, you will still be charged that monthly fee, unless it is removed from your account.
  6. The daily Fido Roam fee is a Pay-Per-Use Service that may be changed at any time without prior notice.
  7. Subject to Fido Terms of Service and Acceptable Use Policy that you have previously agreed to.
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