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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [Cookie] = [dtCookie=52CF7FAA6AC0628E87A70233E7AB3A34] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1625862064] [True-Client-IP] = [54.227.31.145] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-883859216;202370539;2;-883859216;202370539;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [54.227.31.145, 23.219.93.87] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [54.227.31.145, 23.219.93.87] content prevent-data-overage on 52CF7FAA6AC0628E87A70233E7AB3A34 /default/main/internet/fido/WORKAREA/common en_US j6ho4rk9 2017-08-24 18:33:10 true site/support j6ho4rk9 templatedata/site/support/data/mobile/prevent-data-overage 1510250947 2017-11-09 16:08:23 /default/main/internet/fido/STAGING /default/main/internet/fido prevent-data-overage 1510250975622 2017-11-09 16:08:23 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/prevent-data-overage templatedata/site/support/data/mobile/prevent-data-overage 1 true prevent-data-overage ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile ChangesPlanUsage faqs TrackUsage 431 Tips to Prevent Data Overage | Fido Support Did you know that data usage can occur even if you are not actively using an application? The tips below can help you manage data usage in order to prevent overage fees. Tips to prevent data overage <div id="support_6"> <div class="bloc_content"> <p>Did you know that data usage can occur even if you are not actively using an application? The tips below can help you manage data usage in order to prevent overage fees.</p> <p><strong>Streaming / downloading media and gaming:</strong> Streaming / downloading video or music, downloading or playing games online when a constant connection is required (e.g. role playing games, massively multiplayer online game) are some of the most data-rich activities. Try downloading heavier content onto your computer first then syncing to your mobile device. Or you can use a Wi-Fi connection when doing these activities.</p> <p><strong>Notifications:</strong> Many social networking and news apps use data to send out notifications. Be sure to review the app settings after you download to manage the frequency of notifications you receive.</p> <p><strong>Location services:</strong> This feature is mainly used by your GPS/mapping program to provide extra accuracy for directions and is also used by most apps that require your exact location. When you are not using mapping apps, we recommend that this featured be turned off.</p> <p><strong>E-mail push / fetch timings:</strong> Although e-mail is generally small and represents a small portion of your data usage, it can contribute to data overage if you have several accounts and are pushing messages automatically. Try setting your e-mail to fetch timing so that your messages refresh periodically rather than in real-time or setting it to manual so that your mailbox is updated every time you access it.</p> <p><strong>Wi-Fi Connection Settings:</strong> With Wi-Fi Assist (iOS) and Smart Network Switching (Android) features turned on, your device automatically uses your cellular data if your Wi-Fi connection isn't strong. To turn this feature off, select your device type and follow the steps below:</p> <p>&emsp; <strong>iOS (version 9+)</strong></p> <p>&emsp; Select <strong>Settings</strong> &gt; <strong>Cellular</strong> &gt; <strong>Wi-Fi Auto Assist</strong> &gt; Toggle <strong>Off</strong></p> <p>&emsp; <strong>Android (version 4.1+)</strong></p> <ol> <li>Select <strong>Settings</strong>, then <strong>Wi-Fi</strong></li> <li>Press <strong>Menu</strong> key</li> <li>Select <strong>Advanced</strong></li> <li>Choose <strong>AutoSwitch</strong> or <strong>Smart Network Switch</strong></li> <li>Toggle <strong>Off</strong></li> </ol> <p><strong>Tethering:</strong> This feature allows another device (e.g. tablet, another cell phone, laptop, etc.) to establish a data connection with your phone. When connected, any data used by the other device will be deducted from your data bucket/allotment.</p> <p><strong>Programs running in the background:</strong> Some widgets, news feeds, applications, etc. continue to run in the background and update in real-time even if you are not actively using them. To stop programs from running in the background, follow the instructions below or refer to your device&rsquo;s user guide.</p> &nbsp; <h3>Tips and Tricks for Extended Coverage:</h3> <p>We would like to provide you some tips on how to decrease your usage on Extended Coverage areas.</p> <ol> <li>Check your device - you&rsquo;ll see EXT or a roaming indicator on your device screen, which means you&rsquo;re using Extended Coverage. Fido will also send you a text message the first time you enter an Extended Coverage area, and if you use Extended Coverage regularly, we&rsquo;ll send you occasional reminders</li> <li>Use a wi-fi hotspot. A wi-fi hotspot is an area where you can use your device. This will help cut down on your data usage if you&rsquo;re using in an Extended Coverage area.</li> <li><a href="/consumer/support/mobile/coverage-travel">Check extended coverage area.</a></li> <li>Turn data roaming off. Turn your data roaming off in your device settings to turn off your access to the internet while Extended Coverage area.</li> </ol></div> <!-- /.bloc_content --></div> <!-- /.support_6 --> extended coverage roaming Trucs pour consommer moins de données | Soutien Fido Saviez-vous que vous pouvez consommer des données même si vous n’utilisez pas une application? Les conseils qui suivent peuvent vous aider à gérer l’utilisation de vos données en vue d’éviter des frais d’utilisation excédentaire. Comment prévenir l'utilisation excédentaire de données <div id="support_6"> <div class="bloc_content"> <p>Saviez-vous que vous pouvez consommer des donn&eacute;es m&ecirc;me si vous n&rsquo;utilisez pas une application? Les conseils qui suivent peuvent vous aider &agrave; g&eacute;rer l&rsquo;utilisation de vos donn&eacute;es en vue d&rsquo;&eacute;viter des frais d&rsquo;utilisation exc&eacute;dentaire.</p> <p><strong>Lecture en continu / t&eacute;l&eacute;chargement de contenu et jeu en ligne :</strong> Lire en continu et t&eacute;l&eacute;charger des vid&eacute;os ou de la musique, t&eacute;l&eacute;charger des jeux en ligne ou s&rsquo;y adonner lorsqu&rsquo;une connexion constante est requise (par ex., jeux de r&ocirc;les ou jeux multijoueurs), sont autant d&rsquo;activit&eacute;s qui consomment un volume &eacute;lev&eacute; de donn&eacute;es. Tentez d&rsquo;abord de t&eacute;l&eacute;charger le contenu plus volumineux dans votre ordinateur, puis synchronisez-le avec votre appareil sans fil. Sinon, vous pouvez vous servir d&rsquo;une connexion Wi-Fi pendant ces activit&eacute;s.</p> <p><strong>Notifications :</strong> De nombreux r&eacute;seaux sociaux et applications de nouvelles utilisent des donn&eacute;es pour envoyer des avis. Assurez-vous de passer en revue les r&eacute;glages de l&rsquo;application apr&egrave;s l'avoir t&eacute;l&eacute;charg&eacute;e pour g&eacute;rer la fr&eacute;quence des avis que vous recevez.</p> <p><strong>Services de localisation :</strong> Cette fonction est principalement utilis&eacute;e par votre programme GPS ou de cartes pour d&eacute;terminer un itin&eacute;raire avec pr&eacute;cision, de m&ecirc;me que par la plupart des applications qui n&eacute;cessitent votre emplacement exact. Quand vous n&rsquo;utilisez pas les applications de cartes, il est recommand&eacute; de d&eacute;sactiver cette fonction.</p> <p><strong>Courrier &eacute;lectronique achemin&eacute; automatiquement et fr&eacute;quence de r&eacute;cup&eacute;ration des donn&eacute;es :</strong> Bien que les courriels sont g&eacute;n&eacute;ralement de petite taille et repr&eacute;sentent un faible pourcentage des donn&eacute;es transmises, ils peuvent favoriser la consommation exc&eacute;dentaire de donn&eacute;es si vous poss&eacute;dez plusieurs comptes et que vous vous faites acheminer automatiquement des messages. Tentez de r&eacute;gler votre compte de courriel en mode de fr&eacute;quence de r&eacute;cup&eacute;ration de donn&eacute;es afin que vos messages s&rsquo;actualisent p&eacute;riodiquement plut&ocirc;t qu&rsquo;en temps r&eacute;el, ou configurez-le en mode manuel de sorte que votre bo&icirc;te de r&eacute;ception soit mise &agrave; jour chaque fois que vous y acc&eacute;dez.</p> <p><strong>Param&egrave;tres de connexion Wi-Fi :</strong> Lorsque la fonction Assistance Wi-Fi (iOS) ou celle de basculement de r&eacute;seau intelligent est activ&eacute;e, votre appareil utilise automatiquement vos donn&eacute;es cellulaires lorsque le r&eacute;seau sans fil n&rsquo;offre pas une connexion suffisante. Pour d&eacute;sactiver cette fonction, suivez les &eacute;tapes ci-dessous selon votre type d&rsquo;appareil :</p> <p>&emsp; <strong>Version iOS 9 et versions ult&eacute;rieures</strong></p> <p>&emsp; S&eacute;lectionnez <strong>R&eacute;glages</strong> &gt; <strong>Donn&eacute;es cellulaires</strong> &gt; <strong>Assistance Wi-Fi </strong> &gt; Faites passer le curseur &agrave; la position d&rsquo;<strong>arr&ecirc;t</strong>.</p> <p>&emsp; <strong>Android version 4.1 et versions ult&eacute;rieures </strong></p> <ol> <li>S&eacute;lectionnez <strong>Param&egrave;tres</strong>, puis <strong>Wi-Fi</strong>.</li> <li>Appuyez sur la touche de <strong>menu</strong>.</li> <li>S&eacute;lectionnez <strong>Param&egrave;tres avanc&eacute;s</strong>.</li> <li>Choisissez le <strong>basculement automatique ou le <strong>basculement de r&eacute;seau intelligent</strong>.</strong></li> <li><strong>D&eacute;sactivez</strong> la fonction.</li> </ol> <p><strong>Utilisation d'un appareil en tant que modem sans fil :</strong> Cette fonction permet &agrave; un autre appareil (par ex., une tablette, un autre sans-fil, un ordinateur portable, etc.) d&rsquo;&eacute;tablir une connexion avec votre appareil aux fins de transmission de donn&eacute;es. Une fois l&rsquo;autre appareil connect&eacute;, toutes les donn&eacute;es utilis&eacute;es par celui-ci seront d&eacute;duites de votre lot.</p> <p><strong>Programmes fonctionnant en arri&egrave;re-plan :</strong> Certains widgets, fils de nouvelles, applications, etc., continuent de fonctionner en arri&egrave;re-plan et se mettent &agrave; jour en temps r&eacute;el m&ecirc;me si vous les fermez. Pour emp&ecirc;cher ces programmes de fonctionner en arri&egrave;re-plan, suivez les instructions ci-dessous ou consultez le guide de l&rsquo;utilisateur de votre appareil.</p> &nbsp; <h3>Trucs et conseils li&eacute;s &agrave; la Couverture &eacute;tendue:</h3> <p>Nous souhaitons vous donner des conseils pour vous aider &agrave; r&eacute;duire votre utilisation en zones de Couverture &eacute;tendue.</p> <ol> <li>V&eacute;rifiez votre appareil : les lettres EXT ou l&rsquo;indicateur d&rsquo;itin&eacute;rance signifient que vous profitez de la Couverture &eacute;tendue. Vous recevrez &eacute;galement un message texte de Fido la premi&egrave;re fois que vous entrerez dans la zone de Couverture &eacute;tendue, puis vous en recevrez d&rsquo;autres &agrave; l&rsquo;occasion si vous acc&eacute;dez souvent &agrave; la Couverture &eacute;tendue.</li> <li>Utilisez un point d&rsquo;acc&egrave;s Wi-Fi. Un point d&rsquo;acc&egrave;s Wi-Fi vous permet d&rsquo;utiliser librement votre appareil. Cela vous aidera &agrave; r&eacute;duire votre utilisation de donn&eacute;es en zone de Couverture &eacute;tendue.</li> <li><a href="/consumer/support/mobile/coverage-travel">Pour conna&icirc;tre les zones de Couverture &eacute;tendue</a>.</li> <li>D&eacute;sactivez la transmission de donn&eacute;es en itin&eacute;rance. Mettez hors fonction la transmission de donn&eacute;es en itin&eacute;rance sur votre t&eacute;l&eacute;phone pour d&eacute;sactiver votre connexion &agrave; Internet en zone de Couverture &eacute;tendue.</li> </ol></div> <strong> <!-- /.bloc_content --></strong></div> <p><strong> <!-- /.support_6 --></strong></p> Couverture étendue itinérance 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Tips to prevent data overage

Did you know that data usage can occur even if you are not actively using an application? The tips below can help you manage data usage in order to prevent overage fees.

Streaming / downloading media and gaming: Streaming / downloading video or music, downloading or playing games online when a constant connection is required (e.g. role playing games, massively multiplayer online game) are some of the most data-rich activities. Try downloading heavier content onto your computer first then syncing to your mobile device. Or you can use a Wi-Fi connection when doing these activities.

Notifications: Many social networking and news apps use data to send out notifications. Be sure to review the app settings after you download to manage the frequency of notifications you receive.

Location services: This feature is mainly used by your GPS/mapping program to provide extra accuracy for directions and is also used by most apps that require your exact location. When you are not using mapping apps, we recommend that this featured be turned off.

E-mail push / fetch timings: Although e-mail is generally small and represents a small portion of your data usage, it can contribute to data overage if you have several accounts and are pushing messages automatically. Try setting your e-mail to fetch timing so that your messages refresh periodically rather than in real-time or setting it to manual so that your mailbox is updated every time you access it.

Wi-Fi Connection Settings: With Wi-Fi Assist (iOS) and Smart Network Switching (Android) features turned on, your device automatically uses your cellular data if your Wi-Fi connection isn't strong. To turn this feature off, select your device type and follow the steps below:

iOS (version 9+)

  Select Settings > Cellular > Wi-Fi Auto Assist > Toggle Off

Android (version 4.1+)

  1. Select Settings, then Wi-Fi
  2. Press Menu key
  3. Select Advanced
  4. Choose AutoSwitch or Smart Network Switch
  5. Toggle Off

Tethering: This feature allows another device (e.g. tablet, another cell phone, laptop, etc.) to establish a data connection with your phone. When connected, any data used by the other device will be deducted from your data bucket/allotment.

Programs running in the background: Some widgets, news feeds, applications, etc. continue to run in the background and update in real-time even if you are not actively using them. To stop programs from running in the background, follow the instructions below or refer to your device’s user guide.

 

Tips and Tricks for Extended Coverage:

We would like to provide you some tips on how to decrease your usage on Extended Coverage areas.

  1. Check your device - you’ll see EXT or a roaming indicator on your device screen, which means you’re using Extended Coverage. Fido will also send you a text message the first time you enter an Extended Coverage area, and if you use Extended Coverage regularly, we’ll send you occasional reminders
  2. Use a wi-fi hotspot. A wi-fi hotspot is an area where you can use your device. This will help cut down on your data usage if you’re using in an Extended Coverage area.
  3. Check extended coverage area.
  4. Turn data roaming off. Turn your data roaming off in your device settings to turn off your access to the internet while Extended Coverage area.
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