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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/partial-prorated-charges] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.236.218.88] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;10;1073499953;462433819;7;-1151093806;360;8455;2h01;3h3ffc4f31;4h1b902e1b] [X-WebLogic-KeepAliveSecs] = [30] [tracestate] = [bb63b3d2-545bf29b@dt=fw4;a;3ffc4f31;1b902e1b;7;0;0;168;8455;2h01;3h3ffc4f31;4h1b902e1b] [Proxy-Client-IP] = [3.236.218.88, 23.56.172.63] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=10=sn=8D48DA7A2D7FA691FD1F1FE2FE4FCD4A=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [1121644804] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [traceparent] = [00-37802d92f9e25f4c075b0b48fe0c7c5a-8e7d96800c02d5a1-00] [X-DataStream-Session-Id] = [8af75138-616fcd9a-19512b3] [X-Forwarded-For] = [3.236.218.88, 23.56.172.63] [X-dynaTrace-RequestState] = [agentId=0x3ffc4f31&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content partial-prorated-charges on =3=srv=10=sn=8D48DA7A2D7FA691FD1F1FE2FE4FCD4A=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4rl1 2017-08-24 18:32:54 true site/support j6ho4rl1 templatedata/site/support/data/billing-account/partial-prorated-charges 1633120996 2021-10-01 16:55:55 /default/main/internet/fido/STAGING /default/main/internet/fido partial-prorated-charges 1633121034355 2021-10-01 16:55:55 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/partial-prorated-charges templatedata/site/support/data/billing-account/partial-prorated-charges 1 true partial-prorated-charges ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Billing & Account Management Payment regular faqs Wireless monthly 811 Understanding partial charges on your bill | Help & Support | Fido When you subscribe to an add-on or change your monthly price plan before the end of your bill cycle, partial charges may apply. Understanding partial (prorated) charges on your bill <p><!-- <mce:script mce_src="/cms/v45/js/support-6.js" type="text/javascript"></mce:script> --></p> <div><!-- <h2>To get your account balance</h2> --> <h2>Partial Charges</h2> <p>When you activate a service or change your mobile or internet plan before the end of your billing cycle, you&rsquo;ll see partial charges on your next bill. This means, following a service change you will see a onetime partial charge for your old services, and your new services on the next bill.</p> <p>Here&rsquo;s what you need to know about partial charges on your bill:</p> <ul> <li>Your monthly billing cycle starts on the billing date assigned to you, and that billing date may not be on the same date your services were activated.&nbsp;</li> <li>&nbsp;Your first Fido bill will include any partial charges for services from the activation date until your assigned billing date, as well as full charges for the coming month.</li> <li>If you make changes to your plan or subscribe to any add-ons (that recur monthly), you&rsquo;re charged for only those days that you&rsquo;ve subscribed to it.&nbsp;</li> <li>Recurring monthly service charges will show up in the <strong>Monthly charges</strong> section of your bill, while partial charges for prorated services will be in the <strong>About your first bill</strong> or <strong>Changes since your last bill</strong> sections. </li> </ul> <p>Here are some examples of when you would see partial charges (if made before your next billing cycle date):</p> <ul> <li>Change your plan</li> <li>Activate new service/line</li> <li>Activate an add-on</li> <li>Remove an add-on</li> </ul> <p><strong>Tip: </strong>If you wish to avoid partial charges, we recommend you make any add-ons or monthly plan changes on the first day of your billing cycle.</p> <!-- <h2>Final Bill</h2> --> <p>Your first Fido bill and your final bill will include partial charges, you can find more info <a href="https://www.fido.ca/consumer/content/monthly-bill-explained">here</a></p> </div> <!-- /.bloc_content --> <!-- /.support_6 --> partial charges prorated Activate an add-on monthy bill charges Comprendre les frais partiels d'une facture | Soutien Fido Lorsque vous ajoutez une option ou que vous modifiez votre forfait mensuel avant la fin de votre cycle de facturation, des frais partiels peuvent s’appliquer. Comprendre les frais partiels (calculés au prorata) sur votre facture <p><!-- <mce:script mce_src="/cms/v45/js/support-6.js" type="text/javascript"></mce:script> --></p> <div><!-- <h2>To get your account balance</h2> --> <h2>Frais partiels</h2> <p>Si vous activez un service ou modifiez votre forfait mobile ou Internet avant la fin du cycle de facturation, vous verrez des frais partiels sur votre prochaine facture. Cela signifie qu&rsquo;&agrave; la suite d&rsquo;un changement de service, vous verrez sur votre prochaine facture : des frais partiels uniques s&rsquo;appliquant &agrave; vos anciens services ainsi que des frais pour vos nouveaux services.</p> <p>Voici ce que vous devez savoir au sujet des frais partiels de votre facture&nbsp;:</p> <ul> <li>Votre cycle de facturation mensuel commence &agrave; la date de facturation qui vous a &eacute;t&eacute; attribu&eacute;e. Il est possible que cette date de facturation ne corresponde pas &agrave; la date d&rsquo;activation de vos services.&nbsp;</li> <li>Votre premi&egrave;re facture Fido inclura des frais partiels pour vos services, calcul&eacute;s depuis la date d&rsquo;activation jusqu&rsquo;&agrave; la date de facturation, ainsi que l&rsquo;int&eacute;gralit&eacute; des frais pour le mois &agrave; venir.</li> <li>Si vous apportez des changements &agrave; votre forfait ou si prenez des options (mensuelles), on vous facture uniquement les jours auxquels vous y avez &eacute;t&eacute; abonn&eacute;.&nbsp;</li> <li>Des frais de service mensuels r&eacute;currents figureront &agrave; la section des <strong>frais mensuels</strong> de votre facture, alors que les frais partiels des services au prorata figureront dans la section <strong>&Agrave; propos de votre premi&egrave;re facture</strong> ou <strong>Changements depuis la facture pr&eacute;c&eacute;dente</strong>.</li> </ul> <p>Voici quelques exemples de situations o&ugrave; vous verriez des frais partiels (si c&rsquo;est fait avant la date de votre prochain cycle de facturation) :</p> <ul> <li>Changement de forfait</li> <li>Activation de nouveaux services ou d&rsquo;une nouvelle ligne</li> <li>Activation d&rsquo;option </li> <li>Retrait d&rsquo;option </li> </ul> <p><strong>Conseil&nbsp;: </strong>Si vous souhaitez &eacute;viter les frais partiels, nous vous recommandons d&rsquo;apporter les changements aux options ou aux forfaits mensuels le premier jour de votre cycle de facturation.</p> <p>Votre premi&egrave;re facture Fido et votre derni&egrave;re facture incluront des frais partiels. Vous trouverez plus d&rsquo;information <a href="https://www.fido.ca/consumer/content/monthly-bill-explained">ici</a></p> </div> <!-- /.bloc_content --> <!-- /.support_6 --> Comprendre frais partiels prorata frais cycle de facturation 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Understanding partial (prorated) charges on your bill

Partial Charges

When you activate a service or change your mobile or internet plan before the end of your billing cycle, you’ll see partial charges on your next bill. This means, following a service change you will see a onetime partial charge for your old services, and your new services on the next bill.

Here’s what you need to know about partial charges on your bill:

  • Your monthly billing cycle starts on the billing date assigned to you, and that billing date may not be on the same date your services were activated. 
  •  Your first Fido bill will include any partial charges for services from the activation date until your assigned billing date, as well as full charges for the coming month.
  • If you make changes to your plan or subscribe to any add-ons (that recur monthly), you’re charged for only those days that you’ve subscribed to it. 
  • Recurring monthly service charges will show up in the Monthly charges section of your bill, while partial charges for prorated services will be in the About your first bill or Changes since your last bill sections.

Here are some examples of when you would see partial charges (if made before your next billing cycle date):

  • Change your plan
  • Activate new service/line
  • Activate an add-on
  • Remove an add-on

Tip: If you wish to avoid partial charges, we recommend you make any add-ons or monthly plan changes on the first day of your billing cycle.

Your first Fido bill and your final bill will include partial charges, you can find more info here