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[Cookie] = [dtCookie=6AC2027CE3673A1F8754BFCDD2FB9FE8] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [x-dtinit] = [true] [X-WebLogic-Force-JVMID] = [-1642475075] [True-Client-IP] = [3.80.223.123] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW1;1970801308;-100537481;189211835;2;-100537481;189211835;3] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [3.80.223.123, 184.51.35.242] [X-dynaTrace-Application] = [Fido.ca] [X-Forwarded-For] = [3.80.223.123, 184.51.35.242] [Accept-Language] = [en-US,en;q=0.5] content easy-pay-faqs on 6AC2027CE3673A1F8754BFCDD2FB9FE8 /default/main/internet/fido/WORKAREA/common en_US j6ho4ri6 2017-08-24 18:33:05 true site/support j6ho4ri6 templatedata/site/support/data/mobile/easy-pay-faqs 1545163377 2019-04-02 11:07:40 /default/main/internet/fido/STAGING /default/main/internet/fido easy-pay-faqs 1545230990201 2019-04-02 11:07:40 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/easy-pay-faqs templatedata/site/support/data/mobile/easy-pay-faqs 1 true easy-pay-faqs ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile AddOns customer regular customer_care faqs BillingPayment BillingBalancePayment selfserve Tablet 1457365328676 Easy Pay FAQs | Fido Support Easy Pay® is a financing plan that allows you to get any tablet with 24 equal monthly payments. Easy Pay® FAQs <div class="faq-container"> <div class="faq-question"> <h3>What is Easy Pay?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <p>Easy Pay<sub>&reg;</sub> is a financing plan that allows you to get any tablet with 24 equal monthly payments. You can get any Fido tablet, and the SIM card is included at no extra cost. Taxes on the upfront cost of the tablet are due at activation (if applicable). Taxes for the balance will appear on your first invoice. For details on plans, go to <a href="http://fido.ca/consumer/tablets" target="_blank">fido.ca/consumer/tablets</a>.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>If I have a Data plan, why do I have to activate a postpaid plan to take advantage of Easy Pay?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <p>Easy Pay is a benefit for Fido customers on a main postpaid voice and data plan (excluding voice-only, data-only, Fido Home Phone and prepaid plans).</p> <p>If you aren&rsquo;t on an eligible postpaid plan, we have an awesome selection for you! We can hook you up with a Fido Pulse plan, which comes with Fido Roam<sub>TM</sub> and with Spotify Premium for up to 6 months starting the day plan is first activated (available to first-time Spotify Premium subscribers only).</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Can I shorten the Easy Pay period?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <p>You can&rsquo;t shorten the Easy Pay term of 24 months, but you can pay off your Easy Pay balance at any time.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Can I finance any other device with Easy Pay?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <p>Easy Pay is only for tablets available through Fido.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>How long is the warranty on tablets?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer5" class="collapse"> <div class="faq-answer"> <p>Your tablet comes with a 1-year manufacturer&rsquo;s warranty, which starts at the date of purchase.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Can I get an extended warranty on my tablet?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer6" class="collapse"> <div class="faq-answer"> <p>Yep! Device Protection is available for your tablet. For details, go to <a href="http://fido.ca/protection" target="_blank">fido.ca/protection</a>.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>What is the return policy for tablets?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer7" class="collapse"> <div class="faq-answer"> <p>Fido tablets purchased through Easy Pay must be returned within 15 days of activation (either the date of purchase in-store or the date the order was shipped). The tablet must be returned in "like new" condition, including all its original parts, components, and packaging.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Why do I need a Data plan for tablets when I already have data on my postpaid plan?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer8" class="collapse"> <div class="faq-answer"> <p>By getting a Data plan for tablets, you can enjoy dedicated data for your tablet without digging into the data for your postpaid plan.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Will I need to make a down payment when I activate or upgrade a tablet?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer9" class="collapse"> <div class="faq-answer"> <p>A down payment is required on select tablets to help keep your monthly payments low and affordable.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Can I choose the amount of the down payment I want to pay?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer10" class="collapse"> <div class="faq-answer"> <p>Unfortunately, you can&rsquo;t adjust your down payment amount. If you&rsquo;d like to reduce your monthly Easy Pay payment, you can make a voluntary payment at any time after you&rsquo;ve activated your tablet. Just visit <a href="http://fido.ca/consumer/contact-us-mobile" target="_blank">fido.ca/consumer/contact-us-mobile</a> and use one of the contact methods listed on the page to get in touch!</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Do I need to have a primary line with Fido in order to finance a device through Easy Pay?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer11" class="collapse"> <div class="faq-answer"> <p>Yes. Easy Pay is a benefit for Fido customers with a postpaid voice and data plan (excluding voice-only, data-only, Fido Home Phone and prepaid plans). If you don&rsquo;t have an eligible postpaid plan, take a look at our <a href="http://www.fido.ca/consumer/mobile-plans" target="_blank">plans page</a> to find one that&rsquo;s right for you!</p> </div> </div> </div> Easy Pay tablet financing down payment Easy Pay Paiement pratique | Fido Soutien Paiement pratiqueMC est un plan de financement qui vous permet de vous procurer la tablette de votre choix en 24 paiements mensuels égaux. Paiement pratique<sub>MC</sub> - Foire aux questions <div class="faq-container"> <div class="faq-question"> <h3>Qu&rsquo;est-ce que Paiement pratique?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <p>Paiement pratique<sub>MC</sub> est un plan de financement qui vous permet de vous procurer la tablette de votre choix en 24 paiements mensuels &eacute;gaux. Vous pouvez choisir n&rsquo;importe quelle tablette Fido et la carte SIM est incluse sans frais. Les taxes sur les frais initiaux de la tablette sont exigibles au moment de l&rsquo;activation (le cas &eacute;ch&eacute;ant). Les taxes applicables au solde figureront sur votre premi&egrave;re facture. Pour en savoir plus sur les forfaits, consultez <a href="http://www.fido.ca/consumer/tablets" target="_blank">fido.ca/consumer/tablets</a>.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>J&rsquo;ai un forfait Donn&eacute;es. Pourquoi dois-je passer &agrave; un forfait postpay&eacute; pour profiter de Paiement pratique?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <p>Paiement pratique est offert aux clients Fido abonn&eacute;s &agrave; un forfait principal postpay&eacute; Appels et donn&eacute;es (les forfaits suivants sont exclus&nbsp;: Appels seulement, Donn&eacute;es seulement, T&eacute;l&eacute;phonie r&eacute;sidentielle et pr&eacute;pay&eacute;s).</p> <p>Si vous n&rsquo;&ecirc;tes pas abonn&eacute; &agrave; un forfait postpay&eacute; admissible, vous aurez l&rsquo;embarras du choix! Nos forfaits Branch&eacute;s<sub>MC</sub> vous permettent de profiter de Fido Nomade<sub>MC</sub> et de Spotify Premium pendant une p&eacute;riode allant jusqu&rsquo;&agrave; 6 mois &agrave; compter de la premi&egrave;re mise en service du forfait (offre r&eacute;serv&eacute;e aux nouveaux abonn&eacute;s Spotify Premium).</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Est-il possible de r&eacute;duire la p&eacute;riode de financement de Paiement pratique?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <p>Il n&rsquo;est pas possible de r&eacute;duire la p&eacute;riode de financement de Paiement pratique (24 mois), mais vous pouvez rembourser votre solde en tout temps.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Puis-je financer un autre appareil avec Paiement pratique?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <p>Paiement pratique est r&eacute;serv&eacute; aux tablettes offertes par Fido.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Quelle est la dur&eacute;e de la garantie des tablettes?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer5" class="collapse"> <div class="faq-answer"> <p>Vous profitez d&rsquo;une garantie du fabricant de un an &agrave; partir de la date d&rsquo;achat.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Puis-je avoir une garantie prolong&eacute;e?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer6" class="collapse"> <div class="faq-answer"> <p>Oui! La Protection de l&rsquo;appareil est offerte pour votre tablette. Pour en savoir plus, consultez <a href="http://fido.ca/protection" target="_blank">fido.ca/protection</a>.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Quelle est la politique de retour relative aux tablettes?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer7" class="collapse"> <div class="faq-answer"> <p>Vous devez retourner une tablette Fido achet&eacute;e au moyen de Paiement pratique dans les 15 jours suivant son activation (&agrave; compter de la date d&rsquo;achat en magasin ou de la date &agrave; laquelle la commande a &eacute;t&eacute; exp&eacute;di&eacute;e). La tablette doit &ecirc;tre retourn&eacute;e comme neuve, &ecirc;tre accompagn&eacute;e de toutes les pi&egrave;ces et composantes d&rsquo;origine ainsi que de son emballage original.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Pourquoi ai-je besoin d&rsquo;un forfait Donn&eacute;es alors que mon forfait postpay&eacute; comprend d&eacute;j&agrave; des donn&eacute;es?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer8" class="collapse"> <div class="faq-answer"> <p>En vous abonnant &agrave; un tel forfait pour les tablettes, vous profitez d&rsquo;un lot de donn&eacute;es pour votre tablette et n&rsquo;avez plus &agrave; utiliser celui de votre forfait postpay&eacute;.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Devrais-je verser un acompte lors de l&rsquo;activation ou du remplacement d&rsquo;une tablette?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer9" class="collapse"> <div class="faq-answer"> <p>Un acompte est requis pour certaines tablettes afin que vos paiements mensuels soient moins &eacute;lev&eacute;s.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Puis-je choisir le montant de l&rsquo;acompte?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer10" class="collapse"> <div class="faq-answer"> <p>Malheureusement, le montant de l&rsquo;acompte ne peut &ecirc;tre modifi&eacute;. Cependant, si vous voulez r&eacute;duire vos versements mensuels Paiement pratique, vous pouvez faire un paiement volontaire quand vous le voulez apr&egrave;s avoir activ&eacute; votre tablette. Vous n&rsquo;avez qu&rsquo;&agrave; consulter <a href="http://fido.ca/consumer/contact-us-mobile">Contactez-nous</a>&nbsp;et &agrave; vous servir d&rsquo;un des modes de communication indiqu&eacute;s sur la page pour nous joindre!</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Dois-je avoir une ligne principale de Fido pour financer un appareil au moyen de Paiement pratique?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer11" class="collapse"> <div class="faq-answer"> <p>Oui. Paiement pratique est offert aux clients de Fido abonn&eacute;s &agrave; un forfait postpay&eacute; Appels et donn&eacute;es (les forfaits suivants sont exclus&nbsp;: Appels seulement, Donn&eacute;es seulement, T&eacute;l&eacute;phonie r&eacute;sidentielle et pr&eacute;pay&eacute;s). Si vous n&rsquo;&ecirc;tes pas abonn&eacute; &agrave; un forfait postpay&eacute; admissible, consultez notre page <a href="https://www.fido.ca/nac/#/choose-plan">FORFAITS</a> pour trouver celui qui vous conviendra!</p> </div> </div> </div> Paiement pratique tablette plan de financement le montant de l’acompte Paiement pratique 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Easy Pay® FAQs

What is Easy Pay?

Easy Pay® is a financing plan that allows you to get any tablet with 24 equal monthly payments. You can get any Fido tablet, and the SIM card is included at no extra cost. Taxes on the upfront cost of the tablet are due at activation (if applicable). Taxes for the balance will appear on your first invoice. For details on plans, go to fido.ca/consumer/tablets.

If I have a Data plan, why do I have to activate a postpaid plan to take advantage of Easy Pay?

Easy Pay is a benefit for Fido customers on a main postpaid voice and data plan (excluding voice-only, data-only, Fido Home Phone and prepaid plans).

If you aren’t on an eligible postpaid plan, we have an awesome selection for you! We can hook you up with a Fido Pulse plan, which comes with Fido RoamTM and with Spotify Premium for up to 6 months starting the day plan is first activated (available to first-time Spotify Premium subscribers only).

Can I shorten the Easy Pay period?

You can’t shorten the Easy Pay term of 24 months, but you can pay off your Easy Pay balance at any time.

Can I finance any other device with Easy Pay?

Easy Pay is only for tablets available through Fido.

How long is the warranty on tablets?

Your tablet comes with a 1-year manufacturer’s warranty, which starts at the date of purchase.

Can I get an extended warranty on my tablet?

Yep! Device Protection is available for your tablet. For details, go to fido.ca/protection.

What is the return policy for tablets?

Fido tablets purchased through Easy Pay must be returned within 15 days of activation (either the date of purchase in-store or the date the order was shipped). The tablet must be returned in "like new" condition, including all its original parts, components, and packaging.

Why do I need a Data plan for tablets when I already have data on my postpaid plan?

By getting a Data plan for tablets, you can enjoy dedicated data for your tablet without digging into the data for your postpaid plan.

Will I need to make a down payment when I activate or upgrade a tablet?

A down payment is required on select tablets to help keep your monthly payments low and affordable.

Can I choose the amount of the down payment I want to pay?

Unfortunately, you can’t adjust your down payment amount. If you’d like to reduce your monthly Easy Pay payment, you can make a voluntary payment at any time after you’ve activated your tablet. Just visit fido.ca/consumer/contact-us-mobile and use one of the contact methods listed on the page to get in touch!

Do I need to have a primary line with Fido in order to finance a device through Easy Pay?

Yes. Easy Pay is a benefit for Fido customers with a postpaid voice and data plan (excluding voice-only, data-only, Fido Home Phone and prepaid plans). If you don’t have an eligible postpaid plan, take a look at our plans page to find one that’s right for you!