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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/easy-pay-faqs] [Accept-Encoding] = [gzip] [True-Client-IP] = [34.239.177.24] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;14;1975276096;277344517;7;-1151093806;501;1d25;2h01;3h75bc5240;4h1087f105] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [34.239.177.24, 23.44.130.134] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=14=sn=6DE95C1C5900F87EEDB1107428680B65=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [1002084856] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [6f9e6d111-61453f29-92cb98d9] [X-Forwarded-For] = [34.239.177.24, 23.44.130.134] [X-dynaTrace-RequestState] = [agentId=0x75bc5240&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content easy-pay-faqs on =3=srv=14=sn=6DE95C1C5900F87EEDB1107428680B65=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4ri6 2017-08-24 18:33:05 true site/support j6ho4ri6 templatedata/site/support/data/mobile/easy-pay-faqs 1620132667 2021-05-04 08:51:36 /default/main/internet/fido/STAGING /default/main/internet/fido easy-pay-faqs 1620132355937 2021-05-04 08:51:36 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/easy-pay-faqs templatedata/site/support/data/mobile/easy-pay-faqs 1 true easy-pay-faqs ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile AddOns customer regular customer_care faqs BillingPayment BillingBalancePayment selfserve Tablet 1457365328676 Tablet FAQs | Fido Support Everything you should know about your tablet. Tablet FAQs | Fido Support <div class="faq-container"> <div class="faq-question"> <h3>What is Fido Payment Program?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <p>Fido Payment Program is a financing plan that allows Fido mobile postpaid customers with a Data, Talk and Text plan to add to their account, any tablet on a data plan and pay it off in 24 equal monthly payments (including taxes). The SIM card is included at no extra cost. For details on plans, go to <a href="http://fido.ca/consumer/tablets" target="_blank">fido.ca/consumer/tablets</a>.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>If I have a Data plan, why do I have to activate a postpaid plan to take advantage of Fido Payment Program?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <p>Fido Payment Program is a benefit for Fido mobile postpaid customers with a Data, Talk and Text plan.</p> <p>If you aren&rsquo;t on an eligible postpaid plan, we have an awesome selection for you! Take a look at our <a href="https://www.fido.ca/nac/choose-plan">plans</a> page to find one that's right for you!</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Can I shorten the Fido Payment Program period?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <p>You can&rsquo;t shorten the Fido Payment Program term of 24 months, but you can pay off your Fido Payment Program balance at any time.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>How long is the warranty on tablets?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <p>Your tablet comes with a 1-year manufacturer&rsquo;s warranty, which starts at the date of purchase.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Can I get an extended warranty on my tablet?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer5" class="collapse"> <div class="faq-answer"> <p>Yep! Device Protection is available for your tablet. For details, go to <a href="http://www.fido.ca/consumer/mobile/deviceprotection">http://www.fido.ca/consumer/mobile/deviceprotection</a>.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>What is the return policy for tablets?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer6" class="collapse"> <div class="faq-answer"> <p>Fido tablets purchased with Fido Payment Program must be returned within 15 days from the activation date (or 30 days if your purchased your device over the phone or online). The tablet must be returned in "like new" condition, including all its original parts, components, and packaging.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Why do I need a Data plan for tablets when I already have data on my postpaid plan?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer7" class="collapse"> <div class="faq-answer"> <p>By getting a Data plan for tablets, you can enjoy dedicated data for your tablet without digging into the data for your postpaid plan.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Will I need to make a down payment when I activate or upgrade a tablet?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer8" class="collapse"> <div class="faq-answer"> <p>A down payment is required on select tablets to help keep your monthly payments low and affordable.</p> <p>A down payment may also be required based on our evaluation of your credit.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Can I choose the amount of the down payment I want to pay?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer9" class="collapse"> <div class="faq-answer"> <p>You can make an upfront down payment when financing a device (available in-store only). If you&rsquo;d like, you can also reduce your monthly Fido Payment Program payment by making a voluntary payment at any time after you&rsquo;ve activated your tablet. Just <a href="https://www.fido.ca/consumer/contact-us">contact us</a> and use one of the contact methods listed on the page to get in touch!</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Do I need to have a primary line with Fido in order to finance a tablet with Fido Payment Program?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer10" class="collapse"> <div class="faq-answer"> <p>Yes. Fido Payment Program is a benefit for Fido mobile postpaid customers with a Data, Talk and Text plan. If you don&rsquo;t have an eligible postpaid plan, take a look at our <a href="http://www.fido.ca/consumer/mobile-plans" target="_blank">plans page</a> to find one that&rsquo;s right for you!</p> </div> </div> </div> Fido Payment Program tablet financing down payment Easy Pay FAQ pour tablette - Foire aux questions Tout ce que vous devez savoir à propos de votre tablette. FAQ pour tablette - Foire aux questions <div class="faq-container"> <div class="faq-question"> <h3>En quoi consiste le Programme de paiement Fido?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <p>Le Programme de paiement de Fido est un plan de financement qui permet aux clients du service mobile postpay&eacute; de Fido qui sont abonn&eacute;s &agrave; un forfait Donn&eacute;es, appels et textos d&rsquo;ajouter &agrave; leur compte une tablette avec un forfait Donn&eacute;es et de la r&eacute;gler en 24 paiements mensuels &eacute;gaux (y compris pour les taxes). La carte SIM est comprise sans frais additionnels. Pour en savoir plus sur les forfaits, consultez <a href="http://www.fido.ca/consumer/tablets" target="_blank">fido.ca/consumer/tablets</a>.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>J&rsquo;ai un forfait Donn&eacute;es. Pourquoi dois-je activer un forfait postpay&eacute; pour profiter du Programme de paiement Fido?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <p>Le programme de paiement Fido est un avantage offert aux clients du service mobile postpay&eacute; de Fido qui sont abonn&eacute;s &agrave; un forfait Donn&eacute;es, appels et textos.</p> <p>Si vous n&rsquo;&ecirc;tes pas abonn&eacute; &agrave; un forfait postpay&eacute; admissible, on a un grand choix &agrave; vous proposer! Jetez un coup d&rsquo;&oelig;il &agrave; nos <a href="https://www.fido.ca/nac/choose-plan">forfaits</a> pour trouver celui qui vous convient.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Est-il possible de r&eacute;duire la dur&eacute;e du Programme de paiement Fido?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <p>Vous ne pouvez pas r&eacute;duire la dur&eacute;e du Programme de paiement Fido, qui est de 24 mois, mais vous pouvez r&eacute;gler votre solde du Programme de paiement Fido en tout temps.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Quelle est la dur&eacute;e de la garantie des tablettes?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <p>Votre tablette est assortie d&rsquo;une garantie du fabricant d&rsquo;un an qui commence &agrave; la date d&rsquo;achat.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Puis-je me procurer une garantie prolong&eacute;e pour ma tablette?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer5" class="collapse"> <div class="faq-answer"> <p>Oui. La Protection de l&rsquo;appareil est offerte pour votre tablette. Pour en savoir plus, consultez <a href="https://www.fido.ca/consumer/mobile/deviceprotection">https://www.fido.ca/consumer/mobile/deviceprotection</a>.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Quelle est la politique de retour des tablettes?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer6" class="collapse"> <div class="faq-answer"> <p>Les tablettes Fido achet&eacute;es avec le Programme de paiement de Fido doivent &ecirc;tre retourn&eacute;es dans les 15 jours suivant la date d&rsquo;activation (ou dans les 30 jours si vous avez achet&eacute; votre appareil en ligne ou par t&eacute;l&eacute;phone). La tablette doit &ecirc;tre retourn&eacute;e comme neuve, &ecirc;tre accompagn&eacute;e de toutes les pi&egrave;ces et composantes d&rsquo;origine, ainsi que de son emballage original.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Pourquoi ai-je besoin d&rsquo;un forfait Donn&eacute;es pour tablette alors que mon forfait postpay&eacute; m&rsquo;offre d&eacute;j&agrave; des donn&eacute;es?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer7" class="collapse"> <div class="faq-answer"> <p>Gr&acirc;ce au forfait Donn&eacute;es pour tablette, vous pouvez profiter de donn&eacute;es juste pour votre tablette : vous ne consommez pas les donn&eacute;es de votre forfait postpay&eacute;.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Dois-je verser un acompte lorsque je change de tablette ou que j&rsquo;en active une?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer8" class="collapse"> <div class="faq-answer"> <p>Un acompte est requis pour certaines tablettes afin que vos paiements mensuels demeurent bas et abordables. Un acompte peut &eacute;galement &ecirc;tre requis selon notre &eacute;valuation de votre cr&eacute;dit.</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Puis-je choisir le montant de l&rsquo;acompte que je verse?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer9" class="collapse"> <div class="faq-answer"> <p>Vous pouvez verser un acompte au moment o&ugrave; vous faites financer un appareil (en magasin seulement). Si vous le souhaitez, vous pouvez &eacute;galement r&eacute;duire votre versement mensuel du Programme de paiement Fido en effectuant un paiement volontaire en tout temps apr&egrave;s avoir activ&eacute; votre tablette. Vous n&rsquo;avez qu&rsquo;&agrave; consulter notre page <a href="http://fido.ca/consumer/contact-us/my-fido-services">Contactez-nous</a> et &agrave; utiliser l&rsquo;une des m&eacute;thodes de communication propos&eacute;es pour nous joindre!</p> </div> </div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Ai-je besoin d&rsquo;une ligne principale chez Fido pour faire financer une tablette avec le Programme de paiement Fido?</h3> <span class="action"> <em class="rui-icon-plus"></em> </span></div> <div id="answer10" class="collapse"> <div class="faq-answer"> <p>Oui. Le programme de paiement Fido est un avantage offert aux clients du service mobile postpay&eacute; de Fido qui sont abonn&eacute;s &agrave; un forfait Donn&eacute;es, appels et textos. Si vous n&rsquo;&ecirc;tes pas abonn&eacute; &agrave; un forfait postpay&eacute; admissible, jetez un coup d&rsquo;&oelig;il &agrave; nos <a href="https://www.fido.ca/nac/#/choose-plan">forfaits</a> pour trouver celui qui vous convient.</p> </div> </div> </div> Programme de paiement de Fido tablette plan de financement le montant de l’acompte Paiement pratique 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Tablet FAQs | Fido Support

What is Fido Payment Program?

Fido Payment Program is a financing plan that allows Fido mobile postpaid customers with a Data, Talk and Text plan to add to their account, any tablet on a data plan and pay it off in 24 equal monthly payments (including taxes). The SIM card is included at no extra cost. For details on plans, go to fido.ca/consumer/tablets.

If I have a Data plan, why do I have to activate a postpaid plan to take advantage of Fido Payment Program?

Fido Payment Program is a benefit for Fido mobile postpaid customers with a Data, Talk and Text plan.

If you aren’t on an eligible postpaid plan, we have an awesome selection for you! Take a look at our plans page to find one that's right for you!

Can I shorten the Fido Payment Program period?

You can’t shorten the Fido Payment Program term of 24 months, but you can pay off your Fido Payment Program balance at any time.

How long is the warranty on tablets?

Your tablet comes with a 1-year manufacturer’s warranty, which starts at the date of purchase.

Can I get an extended warranty on my tablet?

Yep! Device Protection is available for your tablet. For details, go to http://www.fido.ca/consumer/mobile/deviceprotection.

What is the return policy for tablets?

Fido tablets purchased with Fido Payment Program must be returned within 15 days from the activation date (or 30 days if your purchased your device over the phone or online). The tablet must be returned in "like new" condition, including all its original parts, components, and packaging.

Why do I need a Data plan for tablets when I already have data on my postpaid plan?

By getting a Data plan for tablets, you can enjoy dedicated data for your tablet without digging into the data for your postpaid plan.

Will I need to make a down payment when I activate or upgrade a tablet?

A down payment is required on select tablets to help keep your monthly payments low and affordable.

A down payment may also be required based on our evaluation of your credit.

Can I choose the amount of the down payment I want to pay?

You can make an upfront down payment when financing a device (available in-store only). If you’d like, you can also reduce your monthly Fido Payment Program payment by making a voluntary payment at any time after you’ve activated your tablet. Just contact us and use one of the contact methods listed on the page to get in touch!

Do I need to have a primary line with Fido in order to finance a tablet with Fido Payment Program?

Yes. Fido Payment Program is a benefit for Fido mobile postpaid customers with a Data, Talk and Text plan. If you don’t have an eligible postpaid plan, take a look at our plans page to find one that’s right for you!