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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/band-steering-dual-band] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.236.212.116] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;19;935719826;358594747;7;-1151093806;420;ea6c;2h01;3h37c5f392;4h155fb8bb] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.236.212.116, 23.56.172.63] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=19=sn=06C382D473AE112A802BD672EAC7ABC8=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-902343086] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [8af75138-6145ba00-4f67fdd] [X-Forwarded-For] = [3.236.212.116, 23.56.172.63] [X-dynaTrace-RequestState] = [agentId=0x37c5f392&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content band-steering-dual-band on =3=srv=19=sn=06C382D473AE112A802BD672EAC7ABC8=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US jx29cyu0 2019-09-27 10:44:22 true site/support jx29cyu0 templatedata/site/support/data/Internet/Technical-Support/band-steering-dual-band 1569943136 2019-10-01 11:19:27 /default/main/internet/fido/STAGING /default/main/internet/fido band-steering-dual-band 1569943088900 2019-10-01 11:19:27 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/Internet/Technical-Support/band-steering-dual-band templatedata/site/support/data/Internet/Technical-Support/band-steering-dual-band 1 true band-steering-dual-band on en, fr Internet advancedSupport customer regular technical_support faqs WirelessNetworking, Gateway, WiFiSettings Hitron CGN3AMF 1569594391966 What is band steering? | Fido Internet Learn more about band steering on Fido modems and how it simplifies your WiFi experience. FAQs about band steering <p>Your Fido modem offers dual-band WiFi, meaning it broadcasts two network frequencies to choose from:</p> <ul> <li>2.4 GHz &ndash; for broader WiFi coverage </li> <li>5 GHz &ndash; for faster speeds </li> </ul> <p>Band steering is a feature that simplifies your home WiFi experience by automatically and continuously connecting your devices to the frequency that&rsquo;s offering the best signal, least amount of interference and is overall better suited to your device.&nbsp; In rare occasions, you might face some issues when band steering is turned on. If you ever encounter these issues, <a href="https://www.fido.ca/consumer/content/troubleshoot-band-steering-modem-issues">you can learn how to fix them here</a>.</p> <h2>Which Fido modems support band steering?</h2> <ul> <li>Hitron CODA-4582U modem </li> <li>Hitron CGN3AMF modem </li> </ul> <h2>When band steering is enabled, how does my modem decide which frequency to connect to?</h2> <p>Your modem will continuously monitor the following on both the 2.4 GHz and 5 GHz frequencies:</p> <ul> <li>Signal interference </li> <li>How many devices are connected to WiFi </li> <li>The amount of usage from each device </li> </ul> <p>Over time, your modem considers this information when automatically choosing the frequency that&rsquo;s best suited for your device.</p> <p>If your device is 5 GHz-compatible, your modem will try to connect to that network by default. This makes sure that, when possible, your devices get the benefits of the 5 GHz frequency, like faster speeds and reduced radio interference.</p> Wi-Fi Qu’est-ce que l’orientation de bande? | Service Internet de Fido Apprenez-en davantage sur l’orientation de bande avec les modems de Fido et sur la façon dont elle simplifie votre expérience WiFi. FAQ sur l’orientation de bande <p>Votre modem de Fido offre un r&eacute;seau WiFi bibande, ce qui signifie qu&rsquo;il diffuse deux fr&eacute;quences de r&eacute;seau :</p> <ul> <li>2,4 GHz &mdash; pour une couverture WiFi plus vaste </li> <li>5 GHz &mdash; pour des vitesses plus rapides </li> </ul> <p>L&rsquo;orientation de bande est une fonction qui simplifie l&rsquo;exp&eacute;rience WiFi &agrave; domicile en connectant automatiquement et continuellement vos appareils &agrave; une fr&eacute;quence qui offre le meilleur signal, le moins d&rsquo;interf&eacute;rence possible et qui est globalement la mieux adapt&eacute;e &agrave; votre appareil.&nbsp; Si vous rencontrez ces probl&egrave;mes, <a href="https://www.fido.ca/consumer/content/troubleshoot-band-steering-modem-issues">vous pourrez apprendre comment les r&eacute;gler ici</a>.</p> <h2>Quels modems de Fido prennent en charge l&rsquo;orientation de bande?</h2> <ul> <li>Le modem Hitron CODA-4582U </li> <li>Le modem Hitron CGN3AMF </li> </ul> <h2>Lorsque l&rsquo;orientation de bande est activ&eacute;e, comment mon modem d&eacute;termine-t-il la fr&eacute;quence &agrave; laquelle se connecter?</h2> <p>Votre modem surveille en continu les &eacute;l&eacute;ments suivants pour les fr&eacute;quences 2,4 GHz et 5 GHz :</p> <ul> <li>L&rsquo;interf&eacute;rence des signaux </li> <li>Le nombre d&rsquo;appareils connect&eacute;s au WiFi </li> <li>Le volume d&rsquo;utilisation de chaque appareil </li> </ul> <p>Au fil du temps, votre modem tient compte de ces renseignements lorsqu&rsquo;il choisit automatiquement la fr&eacute;quence qui convient le mieux &agrave; votre appareil.</p> <p>Si votre appareil est compatible avec le 5 GHz, votre modem tentera par d&eacute;faut de le connecter &agrave; ce r&eacute;seau. Ainsi, lorsque c&rsquo;est possible, vos appareils profitent des avantages de la fr&eacute;quence de 5 GHz, comme des vitesses plus rapides et des interf&eacute;rences radio moindres.</p> Wi-Fi 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

FAQs about band steering

Your Fido modem offers dual-band WiFi, meaning it broadcasts two network frequencies to choose from:

  • 2.4 GHz – for broader WiFi coverage
  • 5 GHz – for faster speeds

Band steering is a feature that simplifies your home WiFi experience by automatically and continuously connecting your devices to the frequency that’s offering the best signal, least amount of interference and is overall better suited to your device.  In rare occasions, you might face some issues when band steering is turned on. If you ever encounter these issues, you can learn how to fix them here.

Which Fido modems support band steering?

  • Hitron CODA-4582U modem
  • Hitron CGN3AMF modem

When band steering is enabled, how does my modem decide which frequency to connect to?

Your modem will continuously monitor the following on both the 2.4 GHz and 5 GHz frequencies:

  • Signal interference
  • How many devices are connected to WiFi
  • The amount of usage from each device

Over time, your modem considers this information when automatically choosing the frequency that’s best suited for your device.

If your device is 5 GHz-compatible, your modem will try to connect to that network by default. This makes sure that, when possible, your devices get the benefits of the 5 GHz frequency, like faster speeds and reduced radio interference.