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[Cookie] = [dtCookie==3=srv=10=sn=4913B3BE3323A1EC3CF772116AB46E77=perc=100000=ol=0=mul=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [http://www.fido.ca/consumer/content/partial-prorated-charges] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [X-WebLogic-Force-JVMID] = [-821984406] [True-Client-IP] = [3.226.243.130] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW3;1415312027;10;368537743;14069514;7;-1151093806;628] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [3.226.243.130, 23.48.39.110] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-Forwarded-For] = [3.226.243.130, 23.48.39.110] [X-dynaTrace-RequestState] = [agentId=0x15f7708f&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8080] content partial-prorated-charges on =3=srv=10=sn=4913B3BE3323A1EC3CF772116AB46E77=perc=100000=ol=0=mul=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4rl1 2017-08-24 18:32:54 true site/support j6ho4rl1 templatedata/site/support/data/billing-account/partial-prorated-charges 1545315856 2018-12-20 14:39:42 /default/main/internet/fido/STAGING /default/main/internet/fido partial-prorated-charges 1545315885188 2018-12-20 14:39:42 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/partial-prorated-charges templatedata/site/support/data/billing-account/partial-prorated-charges 1 true partial-prorated-charges ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Billing & Account Management Payment regular faqs Wireless monthly 811 Understanding partial charges on your bill | Help & Support | Fido When you subscribe to an add-on or change your monthly price plan before the end of your bill cycle, partial charges may apply. Understanding partial charges on your bill <p><!-- <mce:script mce_src="/cms/v45/js/support-6.js" type="text/javascript"></mce:script> --></p> <div><!-- <h2>To get your account balance</h2> --> <h2>Partial Charges</h2> <p>When you change your mobile or internet plan before the end of your billing cycle, you&rsquo;ll see partial charges on your next bill. This accounts for the new plan or services you&rsquo;re now using and the old services you stopped using before your billing cycle ended.</p> <p>Here&rsquo;s what you need to know about partial charges on your bill:</p> <ul> <li>Your monthly billing cycle starts on the billing date assigned to you, and that billing date may not be on the same date your services were activated.&nbsp;</li> <li>&nbsp;Your first Fido bill will include any partial charges for services from the activation date until your assigned billing date, as well as full charges for the coming month.</li> <li>If you make changes to your plan or subscribe to any add-ons (that recur monthly), you&rsquo;re charged for only those days that you&rsquo;ve subscribed to it.&nbsp;</li> <li>Recurring monthly service charges will show up in the <strong>Monthly charges</strong> section of your bill, while partial charges for prorated services will be in the <strong>About your first bill</strong> or <strong>Changes since your last bill</strong> sections.</li> </ul> <p>Here are some examples of when you would see partial charges (if made before your next billing cycle start date):</p> <ul> <li>Activate an add-on</li> <li>Remove an add-on</li> <li>Change your plan</li> </ul> <p><strong>Tip: </strong>If you wish to avoid partial charges, we recommend you make any add-ons or monthly plan changes on the first day of your billing cycle.</p> <h2>Final Bill</h2> <p>On your final bill, you&rsquo;ll find the charges for services you used until the cancellation date of your service. If you&rsquo;re a Fido mobile customer on a term, an Early Cancellation Fee will apply if your service is cancelled before the end of your term. For more info, please refer to your Fido service agreement!</p> </div> <!-- /.bloc_content --><!-- /.support_6 --> partial charges prorated Activate an add-on monthy bill charges Comprendre les frais partiels d’une facture | Aide et soutien | Fido Lorsque vous ajoutez une option ou que vous modifiez votre forfait mensuel avant la fin de votre cycle de facturation, des frais partiels peuvent s’appliquer. Comprendre les frais partiels d’une facture <p><!-- <mce:script mce_src="/cms/v45/js/support-6.js" type="text/javascript"></mce:script> --></p> <div><!-- <h2>To get your account balance</h2> --> <h2>Frais partiels</h2> <p>Lorsque vous modifiez votre forfait mobile ou Internet avant la fin du cycle de facturation, vous verrez des frais partiels sur votre prochaine facture. Cela tient compte du nouveau forfait, des services que vous utilisez maintenant et des anciens services que vous avez cess&eacute; d&rsquo;utiliser avant la fin de votre cycle de facturation.</p> <p>Voici ce que vous devez savoir au sujet des frais partiels de votre facture&nbsp;:</p> <ul> <li>Votre cycle de facturation mensuel commence &agrave; la date de facturation qui vous a &eacute;t&eacute; attribu&eacute;e. Il est possible que cette date de facturation ne corresponde pas &agrave; la date d&rsquo;activation de vos services.&nbsp;</li> <li>Votre premi&egrave;re facture Fido inclura des frais partiels pour vos services, calcul&eacute;s depuis la date d&rsquo;activation jusqu&rsquo;&agrave; la date de facturation, ainsi que l&rsquo;int&eacute;gralit&eacute; des frais pour le mois &agrave; venir.</li> <li>Si vous apportez des changements &agrave; votre forfait ou si prenez des options (mensuelles), on vous facture uniquement les jours auxquels vous y avez &eacute;t&eacute; abonn&eacute;.&nbsp;</li> <li>Des frais de service mensuels r&eacute;currents figureront &agrave; la section des <strong>frais mensuels</strong> de votre facture, alors que les frais partiels des services au prorata figureront dans la section <strong>&Agrave; propos de votre premi&egrave;re facture</strong> ou <strong>Changements depuis la facture pr&eacute;c&eacute;dente</strong>.</li> </ul> <p>Voici quelques exemples de situations o&ugrave; vous verriez des frais partiels (si c&rsquo;est fait avant la date de d&eacute;but de votre prochain cycle de facturation)&nbsp;:</p> <ul> <li>Activation d&rsquo;option</li> <li>Retrait d&rsquo;option</li> <li>Changement de forfait</li> </ul> <p><strong>Conseil&nbsp;: </strong>Si vous souhaitez &eacute;viter les frais partiels, nous vous recommandons d&rsquo;apporter les changements aux options ou aux forfaits mensuels le premier jour de votre cycle de facturation.</p> <h2>Derni&egrave;re facture</h2> <p>Vous trouverez sur votre derni&egrave;re facture les frais des services utilis&eacute;s avant la date de r&eacute;siliation de votre service. Si vous &ecirc;tes un client du service mobile de Fido avec un abonnement, des frais de r&eacute;siliation anticip&eacute;e seront appliqu&eacute;s si vous r&eacute;siliez votre service avant la fin de votre abonnement. Pour en savoir plus, consultez votre Entente de service Fido.</p> </div> <!-- /.bloc_content --><!-- /.support_6 --> Comprendre frais partiels prorata frais cycle de facturation 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Understanding partial charges on your bill

Partial Charges

When you change your mobile or internet plan before the end of your billing cycle, you’ll see partial charges on your next bill. This accounts for the new plan or services you’re now using and the old services you stopped using before your billing cycle ended.

Here’s what you need to know about partial charges on your bill:

  • Your monthly billing cycle starts on the billing date assigned to you, and that billing date may not be on the same date your services were activated. 
  •  Your first Fido bill will include any partial charges for services from the activation date until your assigned billing date, as well as full charges for the coming month.
  • If you make changes to your plan or subscribe to any add-ons (that recur monthly), you’re charged for only those days that you’ve subscribed to it. 
  • Recurring monthly service charges will show up in the Monthly charges section of your bill, while partial charges for prorated services will be in the About your first bill or Changes since your last bill sections.

Here are some examples of when you would see partial charges (if made before your next billing cycle start date):

  • Activate an add-on
  • Remove an add-on
  • Change your plan

Tip: If you wish to avoid partial charges, we recommend you make any add-ons or monthly plan changes on the first day of your billing cycle.

Final Bill

On your final bill, you’ll find the charges for services you used until the cancellation date of your service. If you’re a Fido mobile customer on a term, an Early Cancellation Fee will apply if your service is cancelled before the end of your term. For more info, please refer to your Fido service agreement!