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Contact us

TELEPHONE

Speak to a Fido representative

1-888-945-FIDO (3436)

Business hours: Weekdays from 9 a.m. to 9 p.m. and
Weekends from 9 a.m. to 6 p.m. (Eastern Time)

Mandarin and Cantonese:1-866-888-FIDO (3436)
Weekdays from 9 a.m. to 10 p.m.
(Eastern Time)

BY EMAIL

Send us an email and we will reply within 24 hours!

Click here to write to a Fido representative.

IN STORE

Come see us in person! Find a location near you!

TELEPHONE

Speak to a Fido representative

6-1-1 (from your Fido)
or
1-888-481-FIDO (3436)

Outside Canada: Free of charge, from your Fido.
+1-514-933-3436 (from the U.S.)
or
+1-514-925-4590 (from abroad)

Business hours: Weekdays 8 a.m. to 9 p.m.
Weekends 9 a.m. to 5 p.m.
(Eastern Time)

Mandarin and Cantonese: 1-866-888-FIDO (3436)
Weekdays from 9 a.m. to 10 p.m.
(Eastern Time)

BY CHAT

As a customer subscribed to a existing plan, you can access the Fido Live Chat service by simply logging into My Account.

Business hours: Weekdays from 8 a.m. to midnight. (Eastern Time)

FIDO CHECK-IN

Customer service tailored to
your needs.

Schedule a Fido Check-In appointment and you'll get up to 30 minutes of one-on-one attention.

BY EMAIL

Send us an email and we will reply within 24 hours!

Click here to write to a Fido representative.

IN STORE

Come see us in person! Find a location near you!

TELEPHONE

Speak to a Fido representative

6-1-1 (from your Fido)
or
1-888-481-FIDO (3436)

Outside Canada: Free of charge, from your Fido.
+1-514-933-3436 (from the U.S.)
or
+1-514-925-4590 (from abroad)

Open: Weekdays 8 a.m. to 9 p.m. and
Weekends 9 a.m. to 5 p.m.
(Eastern Time)

Mandarin and Cantonese: 1-866-888-FIDO (3436)
Weekdays from 9 a.m. to 10 p.m.
(Eastern Time)

BY EMAIL

Send us an email and we will reply within 24 hours!

Please click here to write to a Fido representative.

IN STORE

Come see us in person! Find a location near you!

OTHER WAYS TO GET HELP

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