Text Messaging (SMS)

Text messages can be sent or received between wireless phones across Canada and the world. You will be able to send, save, delete, reply, or forward any text messages. Text messages are sometime also referred as SMS.

Things to Know

  • Text messages sent and received within Canada are included in your plan. Log into My Account to see the rates for your plan.
  • Pay-per-use rates from Canada to US/International numbers:
    • For a monthly Mobile plan: $0.45 per message sent
    • Rates for Prepaid plans can be found here
  • Pay-per-use charges are generated in 160-character increments. For example, if a text you send exceeds 160 characters an additional pay-per-use charge will apply. And if a text you send exceeds 320 characters another pay-per-use charge will apply. And so on.
  • All text messages are automatically saved in the Message menu or app on your phone.
  • When you send a message, your phone number will appear on the other person's screen, even if they don't have Call Display or if your number is confidential.
  • When you are unable to receive a text message (i.e.: battery drained, you are out of coverage or your phone is missing memory), the system will try to send the message every 15 minutes for the first hour, then once every hour for the next three days. After this period, the system will delete the text message and you will not be able to receive it.

Sending a text message

May vary depending on your phone model. Refer to your phone user guide for more information.

 

  • Go to your phone's Message menu or app.
  • Select Text, then New message.
  • Write your message using the keypad on your phone.
  • Enter the recipient's 10-digit phone number, including the area code, or select an entry from your contact list.
    • For messages sent overseas, enter the recipient's phone number, starting with the "+" symbol and the country code.
    • See our rates for sending text messages from Canada to an International or U.S. carrier.
  • Press Send.

Read a received text message

  • Go to your phone's Message menu or app.
  • Select the text message you would like to read.

Using Text Messaging while travelling

In Canada on the Fido network:

  • You can use Text Messaging anywhere on the Fido network.

While in the U.S. or Internationally:

 

  • You can use Text Messaging anywhere in the world where there is a network supporting text messaging.
  • See our rates while traveling.