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Call Waiting

This feature notifies you with an alert tone when another call is received while you are already on a call.

Things to Know

  • Airtime usage or long distance charges may apply.
    • i.e.: Accepting a waiting call will incur regular airtime from your plan. If you are outside your local area, long distances charges will apply as well.
  • There is a different alert tone for long-distance incoming calls.
  • Your phone will allow you to switch back and forth between calls or to merge/join both calls.
  • If you decide not to answer the waiting call, the call will be redirected to your voice messaging (if any).

Using Call Waiting, if you are on a call

As soon as you hear the alert tone, accept or answer from your phone.

    • As each phone menu can be different, consult your phone's user guide for assistance.

How to enable, disable or checking the call waiting status

On your phone:

As each phone menu can be different, consult your phone's user guide for assistance.

Using short codes:
  
Activate Dial *43#, then press Send (or Talk).
Disable Dial #43#, then press Send (or Talk).
Verify status Dial *#43#, then press Send (or Talk).