How do I use the Fido My Account App?

Track your usage, view your account balance, make a payment and more on-the-go from the Fido My Account app!

How to access the My Account app from your mobile device

First, keep in mind...

  • The My Account app is not available on Android tablets – it’s only available on Android phones.
  • The My Account app is not available for Prepaid customers.

To access the My Account app:

From your device, simply tap the My Account app. If the app is not already pre-loaded on your device you can get it from your app store :

Download for Apple devices

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Download for Android devices

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