FIDO WITH CARE

SEE THE DIFFERENCE WE’VE MADE SO FAR, WITH CARE

Fido With Care started a couple of months ago and we’re amazed by what we’ve been able to do so far. More amazing are our partners, Food Banks Canada and Pflag Canada, who provide critically important services. We’re proud of everyone involved: the volunteers, those who donated, and those who stepped up in other ways. Thank you. We hope you’re in good spirits and in good health.

WE’VE DONATED $150,000

Thank you to everyone who clicked to show their support for Pflag Canada and helped us quickly reach a $150,000 donation. This, in addition to the tablets and data plans we donated, will help Pflag Canada members stay connected, while staying apart.

If you’re able and wish to contribute, please join us in helping the LGBTQ2S communities.

TOGETHER, WE’VE HELPED PROVIDE
500,000 MEALS

With your support, we’ve provided half a million meals to families in need. That’s amazing! We’re touched by the care you’ve shown. Thank you to all of our customers who generously donated.

And we’re not done yet! Supplies are still running low as more people are relying on food banks across Canada. If you’re able and wish to contribute, please join us.

WE’VE BEEN HEARING ABOUT WHAT OUR SUPPORT MEANS TO LOCAL PFLAG CHAPTERS, HERE ARE A FEW STORIES FROM ACROSS CANADA:

PFLAG NATIONAL

“Fido’s involvement and tablet offerings have come at a critical time when our Chapters required the tools and resources to ensure our communities had access to us. We are proud to continue this outreach during Pride, as we encourage our communities to connect with us digitally and celebrate.” - Omid Razavi, Director of Communications

PFLAG DRYDEN

“We are grateful for the generosity and show of support by Fido enabling health and wellness to our LGBTQ2S+ community members. We have scheduled [meetings] and are so looking forward to reconnecting. Thank you, Fido, for having pride and respect in our quest for equality, free of discrimination.” - Carolyn Hill

PFLAG HALIFAX

“[This donation] will allow virtual peer-support sessions to this vulnerable community who needs it now more than ever due to an increase in isolation. Thank you for recognizing the needs of our LGBTQ2S community and for providing practical ways for us to bridge the digital divide.” - Cyndi Sweeney, Chapter Leader

OUR KIND OF PEOPLE

As we continue living through this uncertain time, we are so proud of the Fido employees who are stepping up to help people in their communities. We are so thankful to be able to support those who are giving back and keeping people safe.

Many thanks to our employees. We’re proud of our team for stepping up during these times. It’s hard to believe that they’ve all been working together, but physically apart, for over 2 months to provide amazing support to our customers.

THORNHILL, ON

Salvatore D. helped a customer get set up to have video calls with his father who’s currently isolated in a retirement home.

OTTAWA, ON

Store managers Catherine L. and Christopher R., worked with Arnprior Hospital to quickly set up a virtual triage and assessment centre to help ease the strain on the emergency department.

MONTREAL, QC

Carl J. helped a customer who owns a small business support a new grocery delivery service for the community. He created an app to offer the service to seniors and families in need with the help of a data-only line.

DID YOU KNOW?

SELF-SERVE FROM HOME

Right now, wait times are longer than usual in our customer service lines, so we’ve made sure that you have the tools you need to manage your account online.

Simply log in at fido.ca or in the Fido app to do things like:

  • Check your data usage
  • Pay bills
  • Get support
  • and more

5 EXTRA HOURS OF DATA

Most Fido plans come with 5 extra hours of data per month at no added cost. Check it out.

As the COVID-19 situation evolves, information on how Fido is continuing to support you and our communities can be found on https://www.fido.ca/covid-19/updates.

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