FIDO WITH CARE
We’re amazed by the support we’ve seen through Fido With Care.
WE’VE DONATED $150,000
Thank you to everyone who clicked to show their support for Pflag Canada and helped us quickly reach a $150,000 donation. This, in addition to the tablets and data plans we donated, will help Pflag Canada members stay connected, while staying apart.
If you’re able and wish to contribute, please join us in helping the LGBTQ2S communities.
TOGETHER, WE’VE HELPED PROVIDE
With your support, we’ve provided half a million meals to families in need. That’s amazing! We’re touched by the care you’ve shown. Thank you to all of our customers who generously donated.
And we’re not done yet! Supplies are still running low as more people are relying on food banks across Canada. If you’re able and wish to contribute, please join us.
WE’VE BEEN HEARING ABOUT WHAT OUR SUPPORT MEANS TO LOCAL PFLAG CHAPTERS, HERE ARE A FEW STORIES FROM ACROSS CANADA:
“Fido’s involvement and tablet offerings have come at a critical time when our Chapters required the tools and resources to ensure our communities had access to us. We are proud to continue this outreach during Pride, as we encourage our communities to connect with us digitally and celebrate.” - Omid Razavi, Director of Communications
“We are grateful for the generosity and show of support by Fido enabling health and wellness to our LGBTQ2S+ community members. We have scheduled [meetings] and are so looking forward to reconnecting. Thank you, Fido, for having pride and respect in our quest for equality, free of discrimination.” - Carolyn Hill
“[This donation] will allow virtual peer-support sessions to this vulnerable community who needs it now more than ever due to an increase in isolation. Thank you for recognizing the needs of our LGBTQ2S community and for providing practical ways for us to bridge the digital divide.” - Cyndi Sweeney, Chapter Leader
WE ARE LOOKING OUT FOR YOU
Make the most of your time at home with Fido XTRA. Only on the Fido app.
THE LUCKY JACK CONTEST
Plenty of prizes to brighten up your day. Scratch daily for a chance to instantly win 1 of 150 gift cards. With 5 GRAND PRIZES, that’s $12,500 in prizes to be won! Check it out.
AD-FREE VIDEOS AND MUSIC
Enjoy ad-free videos and music while staying at home. Sign up for YouTube Premium and get 2 months on us! Terms apply. Check it out.
STAY ACTIVE WITH FIDO XTRA AND LOLË
In need of activewear? Gear up to stay active at home with a 50% site-wide discount. Check it out.
OUR KIND OF PEOPLE
As we continue living through this uncertain time, we are so proud of the Fido employees who are stepping up to help people in their communities. We are so thankful to be able to support those who are giving back and keeping people safe.
Salvatore D. helped a customer get set up to have video calls with his father who’s currently isolated in a retirement home.
Store managers Catherine L. and Christopher R., worked with Arnprior Hospital to quickly set up a virtual triage and assessment centre to help ease the strain on the emergency department.
Carl J. helped a customer who owns a small business support a new grocery delivery service for the community. He created an app to offer the service to seniors and families in need with the help of a data-only line.
KEEPING YOU CONNECTED
We know many of you have questions. Staying connected and in touch with your loved ones wherever they are is essential, therefore we are doing the following to help during this time:
EXTENDED - WAIVING
Waiving long distance charges for Fido wireless and Fido Home Phone customers for calls to anywhere in Canada between March 16th and June 30th, 2020.
Waiving data overage fees for home internet usage between March 16th and June 30th, 2020.
For Wireless and Internet – from March 16 to June 30, we will ensure accounts will not be suspended or disconnected for customers experiencing financial difficulties. Additionally, we will support customers facing financial uncertainty due to COVID-19 with more flexible payment options.
DID YOU KNOW?
5 EXTRA HOURS OF DATA
Most Fido plans come with 5 extra hours of data per month at no added cost. Check it out.