fido/support/search on false false [Cookie] = [dtCookie==3=srv=10=sn=4A20CD32878401340E5D8B86C60C1143=perc=100000=ol=0=mul=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/support/search?q=activate+SIM+card] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [X-WebLogic-Force-JVMID] = [1950811368] [True-Client-IP] = [3.234.244.18] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW3;1415312027;10;-1094971136;2332134;7;-1151093806;722] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [3.234.244.18, 65.153.18.172] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-Forwarded-For] = [3.234.244.18, 65.153.18.172] [X-dynaTrace-RequestState] = [agentId=0xbebc1100&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] support/search activate SIM card /nac/#/choose-phone /phones /nac/#/choose-plan?type=byod promotions /pages/#/internet mobile/add-ons mobile/travel Network coverage mobile/prepaid-cell-phone-plans tablets /web/page/portal/Fido/Accessories fido-home-phone mobile/lte-hotspots https://rogersbank.com/en/fido_mastercard_details? MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions easyloginriverpage support getcurious_faq Store Locator storelocator fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on =3=srv=10=sn=4A20CD32878401340E5D8B86C60C1143=perc=100000=ol=0=mul=1

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
More

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
Less

If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

Search

fido/support/search on false false component.search.results [Cookie] = [dtCookie==3=srv=10=sn=4A20CD32878401340E5D8B86C60C1143=perc=100000=ol=0=mul=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/support/search?q=activate+SIM+card] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [Accept-Encoding] = [gzip] [X-WebLogic-Force-JVMID] = [1950811368] [True-Client-IP] = [3.234.244.18] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW3;1415312027;10;-1094971136;2332134;7;-1151093806;722] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [X-WebLogic-KeepAliveSecs] = [30] [Cache-Control] = [no-cache, max-age=0] [Proxy-Client-IP] = [3.234.244.18, 65.153.18.172] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-Forwarded-For] = [3.234.244.18, 65.153.18.172] [X-dynaTrace-RequestState] = [agentId=0xbebc1100&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] support/search activate SIM card on =3=srv=10=sn=4A20CD32878401340E5D8B86C60C1143=perc=100000=ol=0=mul=1 /pages/Fido/support/search Support Search Page /content/Fido/Support search Page 1 pageslot /pages /support/search /pages/support/search /Fido content/Fido/Support search/Default Support Search One Column Page activate SIM card searchadjustment Search Adjustments content/Fido/Support search/Default Support Search mainContent[0] content/Fido/Support search/Default Support Search mainContent[1] Search Box AutoSuggestPanel 1 1 contentslottypeahead What Do You Need Help With? Search... Comment pouvons-nous vous aider? Demandez-nous! /support/search /pages /pages/support/search /Fido false 1 EN Dimension_Management.csv Language_EN EN Language_D ?Nr=AND%28Language_D%3AEN%2CProvince_D%3AON%2CRecord_Type%3ASupport%29&Ntk=support1&Ntt=activate+SIM+card /support/search /pages /pages/support/search /Fido Language_D Breadcrumbs Breadcrumbs content/Fido/Support search/Default Support Search mainContent[2] activate SIM card ?N=2484452033&Nr=AND%28Language_D%3AEN%2CProvince_D%3AON%2CRecord_Type%3ASupport%29 /support/search /pages /pages/support/search /Fido allpartial support1 true content/Fido/Support search/Default Support Search mainContent[3] Navigation Filter By Support Topic Filtrer par sujet de soutien true /content/Shared/Guided Navigation/Support Search MainContent 1 contentslot ContentSlot.jsp content/Shared/Guided Navigation/Support Search/Category Navigation Container guidednavigation content/Fido/Support search/Default Support Search mainContent[4] We Suggest We Suggest true /content/Shared/Spotlights/Support Search/We Suggest Spotlight MainContent 1 contentslot ContentSlot.jsp content/Fido/Support search/Default Support Search mainContent[5] Results List true /content/Shared/Result List/Support Search MainContent 1 contentslot ContentSlot.jsp true 30 support1 1 content/Shared/Result List/Support Search/Default search results Search Results List ContentResultsList 1 1 ?N=2484452033&No=%7Boffset%7D&Nr=AND%28Language_D%3AEN%2CProvince_D%3AON%2CRecord_Type%3ASupport%29&Nrpp=%7BrecordsPerPage%7D&Ntk=support1&Ntt=activate+SIM+card /support/search /pages /pages/support/search /Fido All /_/R-%2Fconsumer%2Fcontent%2Fesim_EN /pages/support/search /Fido 0 regular 1559055027368 Setting up an <endeca_term>eSIM</endeca_term> <endeca_term>Card</endeca_term> on your Device | Fido Support Setting up an <endeca_term>eSIM</endeca_term> <endeca_term>Card</endeca_term> on your Device | Fido Support &lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What is an eSIM?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer1&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. For devices that support Dual Sim, an eSIM is leveraged to allow two lines or more on one device. To learn more about dual sim visit &lt;a href=&quot;http://www.fido.ca/consumer/content/dual-sim?setLanguage=en&quot;&gt;http://www.fido.ca/consumer/content/dual-sim?setLanguage=en&lt;/a&gt;.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What is an eSIM Card?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer2&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. For these devices, an eSIM card like the one below is used.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;How do I activate my eSIM device?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer3&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;&lt;strong&gt;New line&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 1:&lt;/strong&gt;Visit a Fido store or give us a call to activate a new line and request an eSIM Card.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 2:&lt;/strong&gt;If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Hardware Upgrade&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;If you would like to activate an eSIM as part of a Hardware upgrade, please visit your nearest Fido location.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Existing Line (Switching to an eSIM&lt;/strong&gt;&lt;/p&gt;&lt;ol&gt;&lt;li&gt;Purchase a new eSIM card from a Fido Store or by contacting us.&lt;/li&gt;&lt;li&gt;If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit www.fido.ca/sim and follow the instructions under &amp;ldquo;change an existing line&amp;rdquo; to get your sim card number changed.&lt;/li&gt;&lt;li&gt;Follow the on device setup instructions below to complete the setup.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;&lt;strong&gt;On Device Setup Instructions:&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt; Setting up an eSIM Card on your Device | Fido Support 2019-05-28 10:51:29 EDT faqs Primary Teamsite_Spark 10 Support Setting up an eSIM Card on your Device | Fido Support EN /consumer/content/esim_EN TeamsiteArticles Setting up an eSIM Card on your Device | Fido Support faqs Support 2019-05-28 10:59:53 EDT Setting up an eSIM Card on your Device | Fido Support ShortDescription_P: An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card Mobile Support Fido <div class="faq-container"><div class="faq-question"><h3>What is an eSIM?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer1" class="collapse"><div class="faq-answer"><p>An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. For devices that support Dual Sim, an eSIM is leveraged to allow two lines or more on one device. To learn more about dual sim visit <a href="http://www.fido.ca/consumer/content/dual-sim?setLanguage=en">http://www.fido.ca/consumer/content/dual-sim?setLanguage=en</a>.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>What is an eSIM Card?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer2" class="collapse"><div class="faq-answer"><p>In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. For these devices, an eSIM card like the one below is used.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>How do I activate my eSIM device?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer3" class="collapse"><div class="faq-answer"><p><strong>New line</strong></p><p><strong>Step 1:</strong>Visit a Fido store or give us a call to activate a new line and request an eSIM Card.</p><p><strong>Step 2:</strong>If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup.</p><p><strong>Hardware Upgrade</strong></p><p>If you would like to activate an eSIM as part of a Hardware upgrade, please visit your nearest Fido location.</p><p><strong>Existing Line (Switching to an eSIM</strong></p><ol><li>Purchase a new eSIM card from a Fido Store or by contacting us.</li><li>If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit www.fido.ca/sim and follow the instructions under &ldquo;change an existing line&rdquo; to get your sim card number changed.</li><li>Follow the on device setup instructions below to complete the setup.</li></ol><p><strong>On Device Setup Instructions:</strong></p></div></div></div> An <endeca_term>eSIM</endeca_term> is a digital SIM that lets you <endeca_term>activate</endeca_term> a celluar plan without having to use a physical SIM <endeca_term>card</endeca_term> An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card AB BC MB NB NL NS NT NU ON PE QC SK YT Setting up an eSIM Card on your Device | Fido Support Support /consumer/content/esim Support Mobile customer b_Support /consumer/content/esim_EN regular Mobile Support Setting up an eSIM Card on your Device | Fido Support regular /consumer/content/esim_EN content/Fido/Support search/Default Support Search mainContent[6] Top Related Top Related Items in Our Shop true /content/Shared/Spotlights/Support Search/Top Related spotlight MainContent 1 contentslot ContentSlot.jsp page 6 Language_D 1586469261937 /support/search /Language_D/EN static(recordClassOrder,ascending),nterms(considerFieldRanks),maxfield,glom,phrase,first,proximity 6B70E07FCD95B50150098B809C5F9244 SN Setting up an eSIM Card on your Device | Fido Support 1586469261953 1 activate SIM card support1 ALLPARTIAL 1 /pages ?N=2484452033&Nr=AND%28Language_D%3AEN%2CProvince_D%3AON%2CRecord_Type%3ASupport%29&Ntk=support1&Ntt=activate+SIM+card /support/search /pages /pages/support/search /Fido
  • regular 1559055027368 Setting up an <endeca_term>eSIM</endeca_term> <endeca_term>Card</endeca_term> on your Device | Fido Support Setting up an <endeca_term>eSIM</endeca_term> <endeca_term>Card</endeca_term> on your Device | Fido Support &lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What is an eSIM?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer1&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. For devices that support Dual Sim, an eSIM is leveraged to allow two lines or more on one device. To learn more about dual sim visit &lt;a href=&quot;http://www.fido.ca/consumer/content/dual-sim?setLanguage=en&quot;&gt;http://www.fido.ca/consumer/content/dual-sim?setLanguage=en&lt;/a&gt;.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What is an eSIM Card?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer2&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. For these devices, an eSIM card like the one below is used.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;How do I activate my eSIM device?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer3&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;&lt;strong&gt;New line&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 1:&lt;/strong&gt;Visit a Fido store or give us a call to activate a new line and request an eSIM Card.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 2:&lt;/strong&gt;If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Hardware Upgrade&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;If you would like to activate an eSIM as part of a Hardware upgrade, please visit your nearest Fido location.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Existing Line (Switching to an eSIM&lt;/strong&gt;&lt;/p&gt;&lt;ol&gt;&lt;li&gt;Purchase a new eSIM card from a Fido Store or by contacting us.&lt;/li&gt;&lt;li&gt;If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit www.fido.ca/sim and follow the instructions under &amp;ldquo;change an existing line&amp;rdquo; to get your sim card number changed.&lt;/li&gt;&lt;li&gt;Follow the on device setup instructions below to complete the setup.&lt;/li&gt;&lt;/ol&gt;&lt;p&gt;&lt;strong&gt;On Device Setup Instructions:&lt;/strong&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt; Setting up an eSIM Card on your Device | Fido Support 2019-05-28 10:51:29 EDT faqs Primary Teamsite_Spark 10 Support Setting up an eSIM Card on your Device | Fido Support EN /consumer/content/esim_EN TeamsiteArticles Setting up an eSIM Card on your Device | Fido Support faqs Support 2019-05-28 10:59:53 EDT Setting up an eSIM Card on your Device | Fido Support ShortDescription_P: An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card Mobile Support Fido <div class="faq-container"><div class="faq-question"><h3>What is an eSIM?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer1" class="collapse"><div class="faq-answer"><p>An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. For devices that support Dual Sim, an eSIM is leveraged to allow two lines or more on one device. To learn more about dual sim visit <a href="http://www.fido.ca/consumer/content/dual-sim?setLanguage=en">http://www.fido.ca/consumer/content/dual-sim?setLanguage=en</a>.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>What is an eSIM Card?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer2" class="collapse"><div class="faq-answer"><p>In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. For these devices, an eSIM card like the one below is used.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>How do I activate my eSIM device?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer3" class="collapse"><div class="faq-answer"><p><strong>New line</strong></p><p><strong>Step 1:</strong>Visit a Fido store or give us a call to activate a new line and request an eSIM Card.</p><p><strong>Step 2:</strong>If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup.</p><p><strong>Hardware Upgrade</strong></p><p>If you would like to activate an eSIM as part of a Hardware upgrade, please visit your nearest Fido location.</p><p><strong>Existing Line (Switching to an eSIM</strong></p><ol><li>Purchase a new eSIM card from a Fido Store or by contacting us.</li><li>If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit www.fido.ca/sim and follow the instructions under &ldquo;change an existing line&rdquo; to get your sim card number changed.</li><li>Follow the on device setup instructions below to complete the setup.</li></ol><p><strong>On Device Setup Instructions:</strong></p></div></div></div> An <endeca_term>eSIM</endeca_term> is a digital SIM that lets you <endeca_term>activate</endeca_term> a celluar plan without having to use a physical SIM <endeca_term>card</endeca_term> An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card AB BC MB NB NL NS NT NU ON PE QC SK YT Setting up an eSIM Card on your Device | Fido Support Support /consumer/content/esim Support Mobile customer b_Support /consumer/content/esim_EN regular Mobile Support Setting up an eSIM Card on your Device | Fido Support regular /consumer/content/esim_EN

    Setting up an eSIM Card on your Device | Fido Support

    An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card