fido/support/search on false false [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/support/search?q=activate+SIM+card] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.219.31.204] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;14;796643907;59403956;7;-1151093806;1036;ed9b;2h01;3h2f7bd243;4h038a6eb4] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.219.31.204, 23.56.172.63] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=14=sn=11BF8726157FF8E00AA923C407B25671=perc=100000=ol=0=mul=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-1528616934] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [b01d75176-5fbcd8d6-3cb7264] [X-Forwarded-For] = [3.219.31.204, 23.56.172.63] [X-dynaTrace-RequestState] = [agentId=0x2f7bd243&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] support/search activate SIM card /nac/#/choose-phone /phones /plans promotions /pages/#/internet mobile/add-ons mobile/travel Network coverage mobile/prepaid-cell-phone-plans tablets /web/page/portal/Fido/Accessories fido-home-phone mobile/lte-hotspots https://rogersbank.com/en/fido_mastercard_details? MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions easyloginriverpage support getcurious_faq Store Locator storelocator fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on =3=srv=14=sn=11BF8726157FF8E00AA923C407B25671=perc=100000=ol=0=mul=1

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Search... Comment pouvons-nous vous aider? Demandez-nous! /support/search /pages /pages/support/search /Fido false 1 EN Dimension_Management.csv Language_EN EN Language_D ?Nr=AND%28Language_D%3AEN%2CProvince_D%3AON%2CRecord_Type%3ASupport%29&Ntk=support1&Ntt=activate+SIM+card /support/search /pages /pages/support/search /Fido Language_D Breadcrumbs Breadcrumbs content/Fido/Support search/Default Support Search mainContent[2] activate SIM card ?N=2484452033&Nr=AND%28Language_D%3AEN%2CProvince_D%3AON%2CRecord_Type%3ASupport%29 /support/search /pages /pages/support/search /Fido allpartial support1 true content/Fido/Support search/Default Support Search mainContent[3] Navigation Filter By Support Topic Filtrer par sujet de soutien true /content/Shared/Guided Navigation/Support Search MainContent 1 contentslot ContentSlot.jsp content/Shared/Guided Navigation/Support Search/Category Navigation Container guidednavigation content/Fido/Support search/Default Support Search mainContent[4] We Suggest We Suggest true /content/Shared/Spotlights/Support Search/We Suggest Spotlight MainContent 1 contentslot ContentSlot.jsp content/Fido/Support search/Default Support Search mainContent[5] Results List true /content/Shared/Result List/Support Search MainContent 1 contentslot ContentSlot.jsp true 30 support1 1 content/Shared/Result List/Support Search/Default search results Search Results List ContentResultsList 1 1 ?N=2484452033&No=%7Boffset%7D&Nr=AND%28Language_D%3AEN%2CProvince_D%3AON%2CRecord_Type%3ASupport%29&Nrpp=%7BrecordsPerPage%7D&Ntk=support1&Ntt=activate+SIM+card /support/search /pages /pages/support/search /Fido All /_/R-%2Fconsumer%2Fcontent%2Fesim-faq_EN /pages/support/search /Fido 0 regular 1460749070248 &lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What is an eSIM?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer1&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. For devices that support Dual Sim, an eSIM is leveraged to allow two lines or more on one device.&lt;a href=&quot;http://www.fido.ca/consumer/content/dual-sim?setLanguage=en&quot;&gt; Learn more&lt;/a&gt;.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What is an eSIM Card?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer2&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;img src=&quot;https://www.fido.ca/html-fido/cms/ute/fido/images/support/eSIM_Card.png&quot; alt=&quot;Picture of eSim card&quot; width=&quot;320&quot; height=&quot;180&quot; /&gt;&lt;p&gt;In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. For these devices, an eSIM card like the one above is used.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;How do I activate my eSIM device?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer3&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;&lt;strong&gt;New line&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 1:&lt;/strong&gt;Visit a Fido store or give us a call to activate a new line and request an eSIM Card.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 2:&lt;/strong&gt;If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Hardware Upgrade&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;If you would like to activate an eSIM as part of a Hardware upgrade, please visit your nearest Fido location.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Existing Line (Switching to an eSIM)&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 1:&lt;/strong&gt;Purchase a new eSIM card from a Fido Store or by contacting us.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 2:&lt;/strong&gt;If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit &lt;a href=&quot;https://www.fido.ca/consumer/content/switch-equipment&quot;&gt;www.fido.ca/simcard&lt;/a&gt; and follow the instructions under &amp;ldquo;How to Update your SIM card&amp;rdquo; to get your sim card number changed.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 3:&lt;/strong&gt;Follow the on device setup instructions below to complete the setup.&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;https://www.fido.ca/consumer/content/esim-setup-iphone&quot;&gt;iPhone XR, iPhone XS, iPhone XS Max or later&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;Where do I purchase an eSIM card?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer4&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;You can purchase an eSIM card by visiting a Fido store or by contacting us.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;Can I activate an eSIM on any device with a term contract?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer5&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;Only certain devices support eSIM activations. Please check your device specifications to check if it is eSIM capable. For devices that are eSIM capable you can activate an eSIM on any in market Fido plan.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What if I lose my eSIM activated device?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer6&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;Please visit a Fido store to purchase a new device and a new eSIM card.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;How do I switch between devices if I have an eSIM?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer7&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;In order to switch devices with an eSIM, you will need to purchase a new eSIM or physical SIM card by either visiting a store or giving us a call. If you called to purchase, once you obtain your new eSIM/SIM card in the mail, you will need to follow the steps in the &amp;ldquo;How do I activate my eSIM Device?&amp;rdquo; section under &amp;ldquo;Existing Line&amp;rdquo;.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt; Setting up an eSIM Card on your Device | Fido Support Primary esim roaming_travel 10 Support /consumer/content/esim-faq_EN faqs esim 2020-04-21 16:33:33 EDT ShortDescription_P: An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card.Pay-Per-Use rates. Fido An <endeca_term>eSIM</endeca_term> is a digital SIM that lets you <endeca_term>activate</endeca_term> a celluar plan without...a physical SIM <endeca_term>card</endeca_term>.Pay-Per-Use... AB BC MB NB NL NS NT NU ON PE QC SK YT Support Setting up an eSIM Card on your Device | Fido Support /consumer/content/esim-faq Support customer /consumer/content/esim-faq_EN regular Travel Setting up an eSIM Card on your Device | Fido Support /consumer/content/esim-faq_EN regular esim Setting up an <endeca_term>eSIM</endeca_term> <endeca_term>Card</endeca_term> on your Device | Fido Support Setting up an <endeca_term>eSIM</endeca_term> <endeca_term>Card</endeca_term> on your Device | Fido Support 2020-04-21 08:39:58 EDT faqs Teamsite_Spark Setting up an eSIM Card on your Device | Fido Support EN Setting up an eSIM Card on your Device | Fido Support TeamsiteArticles roaming_travel Support Setting up an eSIM Card on your Device | Fido Support Mobile Support <div class="faq-container"><div class="faq-question"><h3>What is an eSIM?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer1" class="collapse"><div class="faq-answer"><p>An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. For devices that support Dual Sim, an eSIM is leveraged to allow two lines or more on one device.<a href="http://www.fido.ca/consumer/content/dual-sim?setLanguage=en"> Learn more</a>.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>What is an eSIM Card?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer2" class="collapse"><div class="faq-answer"><img src="https://www.fido.ca/html-fido/cms/ute/fido/images/support/eSIM_Card.png" alt="Picture of eSim card" width="320" height="180" /><p>In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. For these devices, an eSIM card like the one above is used.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>How do I activate my eSIM device?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer3" class="collapse"><div class="faq-answer"><p><strong>New line</strong></p><p><strong>Step 1:</strong>Visit a Fido store or give us a call to activate a new line and request an eSIM Card.</p><p><strong>Step 2:</strong>If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup.</p><p><strong>Hardware Upgrade</strong></p><p>If you would like to activate an eSIM as part of a Hardware upgrade, please visit your nearest Fido location.</p><p><strong>Existing Line (Switching to an eSIM)</strong></p><p><strong>Step 1:</strong>Purchase a new eSIM card from a Fido Store or by contacting us.</p><p><strong>Step 2:</strong>If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit <a href="https://www.fido.ca/consumer/content/switch-equipment">www.fido.ca/simcard</a> and follow the instructions under &ldquo;How to Update your SIM card&rdquo; to get your sim card number changed.</p><p><strong>Step 3:</strong>Follow the on device setup instructions below to complete the setup.</p><p><a href="https://www.fido.ca/consumer/content/esim-setup-iphone">iPhone XR, iPhone XS, iPhone XS Max or later</a></p></div></div></div><div class="faq-container"><div class="faq-question"><h3>Where do I purchase an eSIM card?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer4" class="collapse"><div class="faq-answer"><p>You can purchase an eSIM card by visiting a Fido store or by contacting us.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>Can I activate an eSIM on any device with a term contract?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer5" class="collapse"><div class="faq-answer"><p>Only certain devices support eSIM activations. Please check your device specifications to check if it is eSIM capable. For devices that are eSIM capable you can activate an eSIM on any in market Fido plan.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>What if I lose my eSIM activated device?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer6" class="collapse"><div class="faq-answer"><p>Please visit a Fido store to purchase a new device and a new eSIM card.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>How do I switch between devices if I have an eSIM?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer7" class="collapse"><div class="faq-answer"><p>In order to switch devices with an eSIM, you will need to purchase a new eSIM or physical SIM card by either visiting a store or giving us a call. If you called to purchase, once you obtain your new eSIM/SIM card in the mail, you will need to follow the steps in the &ldquo;How do I activate my eSIM Device?&rdquo; section under &ldquo;Existing Line&rdquo;.</p></div></div></div> An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card.Pay-Per-Use rates. esim roaming_travel Mobile b_Support esim Mobile roaming_travel Support esim customer_care esim content/Fido/Support search/Default Support Search mainContent[6] Top Related Top Related Items in Our Shop true /content/Shared/Spotlights/Support Search/Top Related spotlight MainContent 1 contentslot ContentSlot.jsp page 7 Language_D 1606211798593 /support/search /Language_D/EN static(recordClassOrder,ascending),nterms(considerFieldRanks),maxfield,glom,phrase,first,proximity 1FDAE3900E05EC7A1192787D46844E3F SN Setting up an eSIM Card on your Device | Fido Support 1606211798609 1 activate SIM card support1 ALLPARTIAL 1 /pages ?N=2484452033&Nr=AND%28Language_D%3AEN%2CProvince_D%3AON%2CRecord_Type%3ASupport%29&Ntk=support1&Ntt=activate+SIM+card /support/search /pages /pages/support/search /Fido
  • regular 1460749070248 &lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What is an eSIM?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer1&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. For devices that support Dual Sim, an eSIM is leveraged to allow two lines or more on one device.&lt;a href=&quot;http://www.fido.ca/consumer/content/dual-sim?setLanguage=en&quot;&gt; Learn more&lt;/a&gt;.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What is an eSIM Card?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer2&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;img src=&quot;https://www.fido.ca/html-fido/cms/ute/fido/images/support/eSIM_Card.png&quot; alt=&quot;Picture of eSim card&quot; width=&quot;320&quot; height=&quot;180&quot; /&gt;&lt;p&gt;In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. For these devices, an eSIM card like the one above is used.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;How do I activate my eSIM device?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer3&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;&lt;strong&gt;New line&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 1:&lt;/strong&gt;Visit a Fido store or give us a call to activate a new line and request an eSIM Card.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 2:&lt;/strong&gt;If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Hardware Upgrade&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;If you would like to activate an eSIM as part of a Hardware upgrade, please visit your nearest Fido location.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Existing Line (Switching to an eSIM)&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 1:&lt;/strong&gt;Purchase a new eSIM card from a Fido Store or by contacting us.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 2:&lt;/strong&gt;If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit &lt;a href=&quot;https://www.fido.ca/consumer/content/switch-equipment&quot;&gt;www.fido.ca/simcard&lt;/a&gt; and follow the instructions under &amp;ldquo;How to Update your SIM card&amp;rdquo; to get your sim card number changed.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Step 3:&lt;/strong&gt;Follow the on device setup instructions below to complete the setup.&lt;/p&gt;&lt;p&gt;&lt;a href=&quot;https://www.fido.ca/consumer/content/esim-setup-iphone&quot;&gt;iPhone XR, iPhone XS, iPhone XS Max or later&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;Where do I purchase an eSIM card?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer4&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;You can purchase an eSIM card by visiting a Fido store or by contacting us.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;Can I activate an eSIM on any device with a term contract?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer5&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;Only certain devices support eSIM activations. Please check your device specifications to check if it is eSIM capable. For devices that are eSIM capable you can activate an eSIM on any in market Fido plan.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;What if I lose my eSIM activated device?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer6&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;Please visit a Fido store to purchase a new device and a new eSIM card.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt;&lt;div class=&quot;faq-container&quot;&gt;&lt;div class=&quot;faq-question&quot;&gt;&lt;h3&gt;How do I switch between devices if I have an eSIM?&lt;/h3&gt;&lt;span class=&quot;action&quot;&gt;&lt;em class=&quot;rui-icon-plus&quot;&gt;&lt;/em&gt;&lt;/span&gt;&lt;/div&gt;&lt;div id=&quot;answer7&quot; class=&quot;collapse&quot;&gt;&lt;div class=&quot;faq-answer&quot;&gt;&lt;p&gt;In order to switch devices with an eSIM, you will need to purchase a new eSIM or physical SIM card by either visiting a store or giving us a call. If you called to purchase, once you obtain your new eSIM/SIM card in the mail, you will need to follow the steps in the &amp;ldquo;How do I activate my eSIM Device?&amp;rdquo; section under &amp;ldquo;Existing Line&amp;rdquo;.&lt;/p&gt;&lt;/div&gt;&lt;/div&gt;&lt;/div&gt; Setting up an eSIM Card on your Device | Fido Support Primary esim roaming_travel 10 Support /consumer/content/esim-faq_EN faqs esim 2020-04-21 16:33:33 EDT ShortDescription_P: An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card.Pay-Per-Use rates. Fido An <endeca_term>eSIM</endeca_term> is a digital SIM that lets you <endeca_term>activate</endeca_term> a celluar plan without...a physical SIM <endeca_term>card</endeca_term>.Pay-Per-Use... AB BC MB NB NL NS NT NU ON PE QC SK YT Support Setting up an eSIM Card on your Device | Fido Support /consumer/content/esim-faq Support customer /consumer/content/esim-faq_EN regular Travel Setting up an eSIM Card on your Device | Fido Support /consumer/content/esim-faq_EN regular esim Setting up an <endeca_term>eSIM</endeca_term> <endeca_term>Card</endeca_term> on your Device | Fido Support Setting up an <endeca_term>eSIM</endeca_term> <endeca_term>Card</endeca_term> on your Device | Fido Support 2020-04-21 08:39:58 EDT faqs Teamsite_Spark Setting up an eSIM Card on your Device | Fido Support EN Setting up an eSIM Card on your Device | Fido Support TeamsiteArticles roaming_travel Support Setting up an eSIM Card on your Device | Fido Support Mobile Support <div class="faq-container"><div class="faq-question"><h3>What is an eSIM?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer1" class="collapse"><div class="faq-answer"><p>An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card. For devices that support Dual Sim, an eSIM is leveraged to allow two lines or more on one device.<a href="http://www.fido.ca/consumer/content/dual-sim?setLanguage=en"> Learn more</a>.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>What is an eSIM Card?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer2" class="collapse"><div class="faq-answer"><img src="https://www.fido.ca/html-fido/cms/ute/fido/images/support/eSIM_Card.png" alt="Picture of eSim card" width="320" height="180" /><p>In order to activate certain eSIM devices at Fido, you are required to scan a QR code in order to complete device activation. For these devices, an eSIM card like the one above is used.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>How do I activate my eSIM device?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer3" class="collapse"><div class="faq-answer"><p><strong>New line</strong></p><p><strong>Step 1:</strong>Visit a Fido store or give us a call to activate a new line and request an eSIM Card.</p><p><strong>Step 2:</strong>If you activated over the phone, once you receive your eSIM card in the mail, follow the on device setup instructions below to complete the setup.</p><p><strong>Hardware Upgrade</strong></p><p>If you would like to activate an eSIM as part of a Hardware upgrade, please visit your nearest Fido location.</p><p><strong>Existing Line (Switching to an eSIM)</strong></p><p><strong>Step 1:</strong>Purchase a new eSIM card from a Fido Store or by contacting us.</p><p><strong>Step 2:</strong>If you called to purchase an eSIM, once your eSIM arrives, you will need to change your SIM card number on MyAccount. Visit <a href="https://www.fido.ca/consumer/content/switch-equipment">www.fido.ca/simcard</a> and follow the instructions under &ldquo;How to Update your SIM card&rdquo; to get your sim card number changed.</p><p><strong>Step 3:</strong>Follow the on device setup instructions below to complete the setup.</p><p><a href="https://www.fido.ca/consumer/content/esim-setup-iphone">iPhone XR, iPhone XS, iPhone XS Max or later</a></p></div></div></div><div class="faq-container"><div class="faq-question"><h3>Where do I purchase an eSIM card?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer4" class="collapse"><div class="faq-answer"><p>You can purchase an eSIM card by visiting a Fido store or by contacting us.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>Can I activate an eSIM on any device with a term contract?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer5" class="collapse"><div class="faq-answer"><p>Only certain devices support eSIM activations. Please check your device specifications to check if it is eSIM capable. For devices that are eSIM capable you can activate an eSIM on any in market Fido plan.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>What if I lose my eSIM activated device?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer6" class="collapse"><div class="faq-answer"><p>Please visit a Fido store to purchase a new device and a new eSIM card.</p></div></div></div><div class="faq-container"><div class="faq-question"><h3>How do I switch between devices if I have an eSIM?</h3><span class="action"><em class="rui-icon-plus"></em></span></div><div id="answer7" class="collapse"><div class="faq-answer"><p>In order to switch devices with an eSIM, you will need to purchase a new eSIM or physical SIM card by either visiting a store or giving us a call. If you called to purchase, once you obtain your new eSIM/SIM card in the mail, you will need to follow the steps in the &ldquo;How do I activate my eSIM Device?&rdquo; section under &ldquo;Existing Line&rdquo;.</p></div></div></div> An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card.Pay-Per-Use rates. esim roaming_travel Mobile b_Support esim Mobile roaming_travel Support esim customer_care esim

    Setting up an eSIM Card on your Device | Fido Support

    An eSIM is a digital SIM that lets you activate a celluar plan without having to use a physical SIM card.Pay-Per-Use rates.