EASIEST. PHONE UPGRADE. EVER.

Offers subject to change without notice.

1. With UPS regular delivery service, UPS will make three attempts to deliver your item during regular hours. If, after three attempts, no one is present at the address to sign for the parcel, a notice will be left asking you to pick up your item at the nearest UPS location. You can choose to have your item delivered to you by UPS on a Saturday to ensure someone is home to sign for it. Or, you can have the item delivered via Canada Post Expedited. If no one is home upon delivery, a notice will be left, asking you to pick up the item at your nearest Post Office outlet.
2. You may cancel your services without a cancellation fee if you return your device in complete and original condition to where you purchased it within 15 days of activating it, as long as you have used up less than 30 minutes of airtime usage. However, you will be billed for all charges you’ve incurred up to the day you return your device.
3. Subject to FidoTRADE Terms and Conditions, fido.ca/trade. Credit applied in store against concurrent purchase of accessories or another new phone (for new activations) or applied as a credit to your bill within 2 or 3 bill cycles (for existing customers)
4. Please review the Device Protection Plan Terms and Conditions at fido.ca/protection. Lost/stolen coverage not included in Saskatchewan, Québec and Newfoundland. Device Protection coverage applies only to the device in use on the enrolled mobile number at time of incident. Monthly fee determined by device in use on your covered wireless number and may be adjusted to applicable rate if a different device is activated on your wireless number. Failures due to defects in material and workmanship during manufacturer’s warranty period not covered under Device Protection Plan. Service requests must be submitted through the Fido satisfaction guarantee and manufacturer warranty support programs. Device Protection Plan is a month-to-month contract. Certain failures not covered, including: indirect damages; misuse or intentional acts; pre-existing failures; cosmetic damages that don’t affect function; damage caused by viruses or unauthorized programming; fido.ca/terms.