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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/post-text-messaging] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.239.58.199] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;19;1975276096;283041343;7;-1151093806;467;5910;2h01;3h75bc5240;4h10dede3f] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.239.58.199, 23.48.39.63] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=19=sn=A3D3DEB00FD1ACDBD0A8BF8F6BDAF231=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [812583381] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [a11177161-614ee036-3717042] [X-Forwarded-For] = [3.239.58.199, 23.48.39.63] [X-dynaTrace-RequestState] = [agentId=0x75bc5240&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content post-text-messaging on =3=srv=19=sn=A3D3DEB00FD1ACDBD0A8BF8F6BDAF231=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4rkx 2017-08-24 18:33:07 true site/support j6ho4rkx templatedata/site/support/data/mobile/post-text-messaging 1592339149 2020-06-16 16:26:19 /default/main/internet/fido/STAGING /default/main/internet/fido post-text-messaging 1592338628483 2020-06-16 16:26:19 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/post-text-messaging templatedata/site/support/data/mobile/post-text-messaging 1 true post-text-messaging ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile AddOns regular how_tos messaging monthly 98 Text Messaging (SMS) | Fido Support Text messages can be sent or received between other wireless phones across Canada and the world. Text Messaging (SMS) <p>Text messages can be sent or received between wireless phones across Canada and the world. You will be able to send, save, delete, reply, or forward any text messages. Text messages are sometime also referred as SMS.</p> <h3>Things to Know</h3> <ul> <li>Text messages sent and received within Canada are included in your plan. Log into My Account to see the rates for your plan.</li> <li>Pay-per-use rates from Canada to US/International numbers: <ul> <li>For a monthly Mobile plan: $0.45 per message sent</li> <li>Rates for Prepaid plans <a href="https://www.fido.ca/consumer/mobile/prepaid-cell-phone-plans">can be found here</a></li> </ul> </li> <li>Pay-per-use charges are generated in 160-character increments. For example, if a text you send exceeds 160 characters an additional pay-per-use charge will apply. And if a text you send exceeds 320 characters another pay-per-use charge will apply. And so on.</li> <li>All text messages are automatically saved in the Message menu or app on your phone.</li> <li>When you send a message, your phone number will appear on the other person's screen, even if they don't have Call Display or if your number is confidential.</li> <li>When you are unable to receive a text message (i.e.: battery drained, you are out of coverage or your phone is missing memory), the system will try to send the message every 15 minutes for the first hour, then once every hour for the next three days. After this period, the system will delete the text message and you will not be able to receive it.</li> </ul> <h3>How to use Text Messaging</h3> <!-- faq 1 start --> <div class="faq-container"> <div class="faq-question"> <h3>Sending a text message</h3> <span class="action"><em class="rui-icon-plus"></em></span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <p>May vary depending on your phone model. Refer to your phone user guide for more information.</p> <ul> <li>Go to your phone's Message menu or app.</li> <li>Select Text, then New message.</li> <li>Write your message using the keypad on your phone.</li> <li>Enter the recipient's 10-digit phone number, including the area code, or select an entry from your contact list. <ul> <li>For messages sent overseas, enter the recipient's phone number, starting with the "+" symbol and the country code.</li> <li>See our rates for sending text messages from Canada to an International or U.S. carrier.</li> </ul> </li> <li>Press Send.</li> </ul> <p>You can also send an e-mail using text messaging. <a href="/web/content/addon/email_to_text_myfidonumber">See how</a>.</p> </div> </div> </div> <!-- faq 1 end --><!-- faq 2 start --> <div class="faq-container"> <div class="faq-question"> <h3>Read a received text message</h3> <span class="action"><em class="rui-icon-plus"></em></span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <ul> <li>Go to your phone's Message menu or app.</li> <li>Select the text message you would like to read.</li> </ul> </div> </div> </div> <!-- faq 2 end --><!-- faq 3 start --> <div class="faq-container"> <div class="faq-question"> <h3>Using Text Messaging while travelling</h3> <span class="action"><em class="rui-icon-plus"></em></span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <h4>In Canada on the Fido network:</h4> <ul> <li>You can use Text Messaging anywhere on the <a href="/web/page/portal/Fido/CoverageSupport">Fido network</a>. </li> </ul> <h4>While in the U.S. or Internationally:</h4> <ul> <li>You can use Text Messaging anywhere in the world where there is a network supporting text messaging.</li> <li>See our <a href="/web/content/coverageroaming">rates</a> while traveling.</li> </ul> </div> </div> </div> <!-- faq 3 end --> Text Messaging Text SMS Messaging Messagerie Texte (SMS) | Soutien Fido Les messages texte peuvent être échangés entre les utilisateurs de sans fil au Canada et du monde entier. Messagerie Texte (SMS) <p>Les messages texte peuvent &ecirc;tre &eacute;chang&eacute;s entre les utilisateurs de sans fil au Canada et du monde entier. Vous serez en mesure d&rsquo;envoyer, de sauvegarder, d&rsquo;effacer, de r&eacute;pondre ou de transf&eacute;rer des messages. On parle aussi parfois de SMS pour &eacute;voquer les messages texte.</p> <h3>Ce qu'il faut savoir</h3> <ul> <li>Les messages texte envoy&eacute;s et re&ccedil;us au Canada sont compris dans votre forfait. Ouvrez une session dans Mon Compte pour voir les tarifs pour votre forfait.</li> <li>Tarif &agrave; l&rsquo;utilisation pour les messages envoy&eacute;s du Canada vers les &Eacute;tats-Unis et &agrave; l&rsquo;international: <ul> <li>Pour un forfait mobile mensuel : 0,45 $ par message envoy&eacute;</li> <li>Les tarifs pour les forfaits pr&eacute;pay&eacute;s se <a href="https://www.fido.ca/consumer/mobile/prepaid-cell-phone-plans">trouvent ici</a>.</li> </ul> </li> <li>Pour le tarif &agrave; l&rsquo;utilisation, un message peut comporter un maximum de 160 caract&egrave;res. Si le message comporte plus de 160 caract&egrave;res, vous serez factur&eacute; pour un message suppl&eacute;mentaire. Si votre message sortant comporte plus de 320 caract&egrave;res, vous serez factur&eacute; pour un autre message suppl&eacute;mentaire et ainsi de suite.</li> <li>Les messages textes sont automatiquement sauvegard&eacute;s dans le menu Messages de votre appareil ou de l'application.</li> <li>Lorsque vous envoyez un message texte, votre num&eacute;ro de t&eacute;l&eacute;phone appara&icirc;t sur l'&eacute;cran du destinataire du message, m&ecirc;me si celui-ci n'a pas l'Afficheur ou si votre num&eacute;ro est confidentiel.</li> <li>Lorsque vous &ecirc;tes dans l'impossibilit&eacute; de recevoir un message texte (p.ex. batterie vide, que vous vous trouvez hors d'une zone de service ou que la m&eacute;moire du t&eacute;l&eacute;phone est pleine), le syst&egrave;me enverra un message en file d'attente chaque 15 minutes pendant la premi&egrave;re heure et ensuite une fois &agrave; chaque heure pendant les trois prochains jours. Apr&egrave;s cette p&eacute;riode, le message est automatiquement retir&eacute; de la file d'attente et effac&eacute;.</li> </ul> <h3>Comment utiliser la messagerie texte</h3> <!-- faq 1 start --> <div class="faq-container"> <div class="faq-question"> <h3>Envoie d'un message texte</h3> <span class="action"><em class="rui-icon-plus"></em></span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <p>Les instructions peuvent varier selon votre type d'appareil. Consultez votre <a href="/consumer/support/mobilephone_and_services_compatibility">guide de l'utilisateur</a> pour plus d'information.</p> <ul> <li>Allez au menu Message de votre appareil ou de l'application.</li> <li>Choisissez Texte, puis nouveau message.</li> <li>R&eacute;digez votre message <ul> <li>Pour les messages envoy&eacute;s &agrave; l&rsquo;international, composez le symbole &laquo; + &raquo; et le code de pays avant d&rsquo;entrer le num&eacute;ro de mobile du destinataire.</li> <li>Consultez nos <a href="/web/content/messaging/text_from_your_fido">tarifs</a> de texto sortant du Canada vers un num&eacute;ro de sans-fil am&eacute;ricain ou international</li> </ul> </li> <li>S&eacute;lectionnez Envoyer.</li> </ul> <p>Vous pouvez &eacute;galement envoyer un couriel par le bias d'un texto. <a href="/web/content/addon/email_to_text_myfidonumber">Apprenez-en plus</a>.</p> </div> </div> </div> <!-- faq 1 end --><!-- faq 2 start --> <div class="faq-container"> <div class="faq-question"> <h3>Lire un message r&eacute;&ccedil;u</h3> <span class="action"><em class="rui-icon-plus"></em></span></div> <div id="answer2" class="collapse"> <div class="faq-answer"> <ul> <li>Allez au menu Message de votre appareil ou de l'application.</li> <li>S&eacute;lectionnez le message que vous d&eacute;sirez lire.</li> </ul> </div> </div> </div> <!-- faq 2 end --><!-- faq 3 start --> <div class="faq-container"> <div class="faq-question"> <h3>Utiliser la messagerie texte lors de vos d&eacute;placements</h3> <span class="action"><em class="rui-icon-plus"></em></span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <h4>Au Canada sur le r&eacute;seau Fido:</h4> <ul> <li>Le service est disponible partout sur le <a href="/web/page/portal/Fido/CoverageSupport">r&eacute;seau Fido</a>. </li> </ul> <h4>En itin&eacute;rance aux &Eacute;tats-Unis ou ailleurs dans le monde:</h4> <ul> <li>Le service est disponible partout dans le monde o&ugrave; le service de messagerie texte est support&eacute;.</li> <li>Consultez nos <a href="/web/content/coverageroaming">tarifs</a> lors de vos d&eacute;placements.</li> </ul> </div> </div> </div> <!-- faq 3 end --> Messagerie texte Texte Messagerie 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Text Messaging (SMS)

Text messages can be sent or received between wireless phones across Canada and the world. You will be able to send, save, delete, reply, or forward any text messages. Text messages are sometime also referred as SMS.

Things to Know

  • Text messages sent and received within Canada are included in your plan. Log into My Account to see the rates for your plan.
  • Pay-per-use rates from Canada to US/International numbers:
    • For a monthly Mobile plan: $0.45 per message sent
    • Rates for Prepaid plans can be found here
  • Pay-per-use charges are generated in 160-character increments. For example, if a text you send exceeds 160 characters an additional pay-per-use charge will apply. And if a text you send exceeds 320 characters another pay-per-use charge will apply. And so on.
  • All text messages are automatically saved in the Message menu or app on your phone.
  • When you send a message, your phone number will appear on the other person's screen, even if they don't have Call Display or if your number is confidential.
  • When you are unable to receive a text message (i.e.: battery drained, you are out of coverage or your phone is missing memory), the system will try to send the message every 15 minutes for the first hour, then once every hour for the next three days. After this period, the system will delete the text message and you will not be able to receive it.

How to use Text Messaging

Sending a text message

May vary depending on your phone model. Refer to your phone user guide for more information.

  • Go to your phone's Message menu or app.
  • Select Text, then New message.
  • Write your message using the keypad on your phone.
  • Enter the recipient's 10-digit phone number, including the area code, or select an entry from your contact list.
    • For messages sent overseas, enter the recipient's phone number, starting with the "+" symbol and the country code.
    • See our rates for sending text messages from Canada to an International or U.S. carrier.
  • Press Send.

You can also send an e-mail using text messaging. See how.

Read a received text message

  • Go to your phone's Message menu or app.
  • Select the text message you would like to read.

Using Text Messaging while travelling

In Canada on the Fido network:

While in the U.S. or Internationally:

  • You can use Text Messaging anywhere in the world where there is a network supporting text messaging.
  • See our rates while traveling.