Text Messaging (SMS)

·         Text messages sent and received within Canada are included in most plans. Log into My Account to see the rates for your plan.

·         If you don’t have text messaging included with your plan, you’re subject to pay-per-use rates of $0.25 permessage to send orreceive a texts while in Canada to another Canadian number.

·         You can send up to 1,000 US or international texts per month, whether you're in Canada or abroad. You'll be charged for each US or international text you send beyond that.

*If you updated or got a mobile plan on April 15, 2025 or later: You can send up to 1,000 US or international texts per month, whether you're in Canada or abroad. You'll be charged for each US or international text you send beyond that.     

·         Pay-per-use rates from Canada to US/International numbers:

o    For a monthly Mobile plan: $0.45 per message sent

o    Rates for Prepaid plans can be found here

·         Pay-per-use charges are generated in 160-character increments. For example, if your text exceeds 160 characters, an additional pay-per-use charge will apply. If a text you send exceeds 320 characters, another pay-per-use charge will apply. And so on.

·         All texts are automatically saved on your phone.

·         When you send a text, your phone number shows up as the sender on the other person's phone. This happens even if they don't have Call Display or if your number is private.

·         If you can’t receive a text (i.e.: battery drained, you’re out of coverage or your phone is missing memory), the system will try to send the message every 15 minutes for the first hour. It’ll then try sending it every hour for the next three days. After this, the system will delete the text and you won’t receive it.

May vary depending on your phone model. Refer to your phone user guide for more information.

• Go to your phone's Message menu or app.
• Select Text, then New message.
• Write your message using the keypad on your phone.
• Enter the recipient's 10-digit phone number, including the area code, or select an entry from your contact list.
  • For messages sent overseas, enter the recipient's phone number, starting with the "+" symbol and the country code.
  • See our rates for sending text messages from Canada to an International or U.S. carrier.
• Press Send.

• Go to your phone's Message menu or app.
• Select the text message you would like to read.

In Canada on the Fido network:

• You can use Text Messaging anywhere on the Fido network.

While in the U.S. or Internationally:

• You can use Text Messaging anywhere in the world where there is a network supporting text messaging.
• See our rates while traveling.