fido/content on false false [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/how-to-make-a-payment] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.236.212.116] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;19;1333433793;829692;7;-1151093806;473;c1e0;2h01;3h4f7a95c1;4h0ca8fc] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.236.212.116, 184.25.96.5] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=19=sn=122F98EC03B5B37EDD6F74B6C7946C20=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-1737565129] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [341c6452-6145b4e8-51c72753] [X-Forwarded-For] = [3.236.212.116, 184.25.96.5] [X-dynaTrace-RequestState] = [agentId=0x4f7a95c1&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content how-to-make-a-payment /nac/#/choose-phone /phones /plans promotions /pages/#/internet mobile/add-ons mobile/travel Network coverage mobile/prepaid-cell-phone-plans tablets /web/page/portal/Fido/Accessories /home-phone /lte-hotspots https://rogersbank.com/en/fido_mastercard_details? MOBILE mobile getcurious getcurious_cbm Tablets tablets setLanguage en Tablets Plan tablets_plan setLanguage en iphone iphone setLanguage en iphone compare iphone_compare setLanguage en INTERNET /homeinternet promotions easyloginriverpage support getcurious_faq Store Locator storelocator fido fido /login /pages/#/logout /web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart # /web/Fido.portal?_nfpb=true&_pageLabel=fido_search&Ntt= signin-interceptor <li class="visible-xs"><a href="/consumer/storelocator">FIND A STORE</a></li> <li class="visible-xs"><a href="/consumer/storelocator">TROUVER UN MAGASIN</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Search</a></li> <li id="shopcart"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></li> <li id="search"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i> Recherche</a></li> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">search</span></a></div> <div id="shopcart-mob"><a title="Shopping cart" href="/web/Fido.portal?_nfpb=true&_pageLabel=ShoppingCart" data-count="$itemsInCart$"><i class="rui-icon-cart"></i><span class="sr-only">shopping cart</span></a></div> <div id="search-mob"><a title="Search" href="#" data-toggle="modal" data-target="#modal-typeahead"><i class="rui-icon-search"></i><span class="sr-only">Recherche</span></a></div> en fr ab bc mb nb nl ns on pe qc sk on =3=srv=19=sn=122F98EC03B5B37EDD6F74B6C7946C20=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
More

We noticed that you're not using the latest version of your browser.

You'll still be able to use our site, but it might not work or look the way it's supposed to. We recommend upgrading your browser.

Exit
Less

If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off.

How to disable compatibility view

  1. Open Internet Explorer.
  2. Click on the Tools menu (you may have to press Alt to bring up the menu).
  3. If the Compatibility View box is checked, click to remove checkmark.
  4. Click Tools again.
  5. Select Compatibility View Settings.
    • Make sure "rogers.com" is not listed under "Websites you've added to Compatibility View."
  6. Close and reopen Internet Explorer.
  7. Go to rogers.com.

Support

com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/how-to-make-a-payment] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.236.212.116] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;19;1333433793;829692;7;-1151093806;473;c1e0;2h01;3h4f7a95c1;4h0ca8fc] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.236.212.116, 184.25.96.5] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=19=sn=122F98EC03B5B37EDD6F74B6C7946C20=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-1737565129] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [341c6452-6145b4e8-51c72753] [X-Forwarded-For] = [3.236.212.116, 184.25.96.5] [X-dynaTrace-RequestState] = [agentId=0x4f7a95c1&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content how-to-make-a-payment on =3=srv=19=sn=122F98EC03B5B37EDD6F74B6C7946C20=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US k33nunin 2020-03-19 14:33:19 true site/support k33nunin templatedata/site/support/data/billing-account/how-to-make-a-payment 1603829851 2020-10-29 15:40:37 /default/main/internet/fido/STAGING /default/main/internet/fido how-to-make-a-payment 1603829875973 2020-10-29 15:40:37 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/billing-account/how-to-make-a-payment templatedata/site/support/data/billing-account/how-to-make-a-payment 1 true how-to-make-a-payment ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Billing & Account Management Payment customer BillingPayment 1584640693240 How to Make a Payment Not sure how to pay your bill? The fastest and most convenient way to pay your bill is through Fido My Account. These simple steps will guide you through all of your payment options. How to Make a Payment <p><img class="d-sm-block d-md-none" style="&#10; display: inline-block;&#10; padding-bottom: 10px;&#10; margin-top: -15px;&#10;" src="https://www.fido.ca/cms/fido/page-specific/myaccount-selfserve-transactions/svg/EN%20Fido%20Self%20Serve%20Badge%20Slim.svg" alt="" /></p> <p><strong>SELF-SERVE ONLY: </strong>This transaction can only be completed online; it&rsquo;s not accessible over the phone, through live chat or in stores.</p> <div> <p style="display: inline-block;"><span style="display: inline !important; float: none; background-color: #ffffff; color: #000000; font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 10px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><embed type="text/html" width="560" height="315" src="https://www.youtube.com/embed/124zdidX5M4?rel=0"></embed><br /></span></p> <img class="d-none d-md-block" style="&#10; display: inline-block;&#10; vertical-align: top;&#10; float: right;&#10;" src="https://www.fido.ca/cms/fido/page-specific/myaccount-selfserve-transactions/svg/EN%20Fido%20Self%20Serve%20Badge.svg" alt="" /></div> <p>&nbsp;</p> <p>Whether you subscribe to online billing or not, the fastest and most convenient way to pay your bill is through Fido My Account.</p> <p><strong>Ready to get started?</strong> <a title="Make a Payment" href="https://www.fido.ca/pages/#/my-account/pay-now">Make a Payment</a></p> <div class="faq-container"> <div class="faq-question"> <h3>Credit Card/Prepaid Credit Card/Visa Debit/Debit Mastercard - Payments with Fido My Account</h3> <span class="action"> <em class="rui-icon-plus" title="Credit Card/Prepaid Credit Card/Visa Debit/Debit Mastercard - Payments with Fido My Account"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <h3>Online:</h3> 1. Sign in to Fido <strong>My Account</strong>.<br />2. From the <strong>Billing &amp; Payments </strong>tab, select <strong>Make a payment</strong>.<br />3. In the Make a payment window, enter the payment amount and select Pay with a credit card, Visa Debit or Debit Mastercard, then enter your payment information in the fields provided.&nbsp; Prepaid cards are accepted.*<br />4. Select <strong>Review and continue</strong>. Verify the payment information is correct.<br />5. Once confirmed, select <strong>Pay now</strong>. Check the box if you are interested in using this credit card to sign up for automatic monthly payments. Your payment will begin processing.<br />6. Select <strong>Done</strong>.<br /> <ol> </ol>We'll send you an email confirming your payment that will include your authorization number. A record of your payment will show up in your Fido My Account <strong>Payment History </strong>within one business day. <br /> Ready to get started? <a title="Make a Payment" href="https://www.fido.ca/pages/#/my-account/pay-now">Make a Payment</a><br /> <h3>Fido My Account App:</h3> 1. Open the Fido <strong>My Account app</strong> and sign in.<br />2. Tap the <strong>BILLING</strong> icon and select <strong>PAYMENT</strong>.<br />3. Tap <strong>MAKE A PAYMENT.</strong><br />4. Enter your payment information in the fields provided.<br />5. Tap <strong>MAKE A PAYMENT </strong>again. That's it. You're done!.<br /><ol style="text-align: left;"> </ol> We will send you an email confirming your payment that will include your authorization number. A record of your payment will show up in your Fido My Account <strong>Payment History</strong> within 1 business day.<br /> <br /> *Please note that we accept all Canadian prepaid cards, except:<br /> Prepaid Ideal Choice Mastercard<br /> Prepaid Vanilla Mastercard<br /></div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Interac Online Payments with Fido My Account</h3> <span class="action"> <em class="rui-icon-plus" title="Interac Online Payments with Fido My Account"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer">If your card has both the Interac logo and a Visa Debit or Debit MasterCard logo, choose the Pay with a credit card, Visa Debit or Debit/Mastercard option.<br /> <h3>Online:</h3> 1. Sign in to <strong>Fido My Account</strong>.<br />2. From the <strong>Billing &amp; Payments </strong>tab, select <strong>Make a payment</strong>.<br />3. In the Make a payment window, enter the payment amount and select <strong>Pay with Interac&reg; Online</strong>, then click <strong>Pay with Interac</strong>.<br />4. If you have selected the Interac Online option, you will be taken to the Interac site. Select your bank. <em>(If your bank is not listed, then it doesn&rsquo;t support Interac Online.)</em>.<br />5. Sign in to your bank&rsquo;s website and provide the required information for the transaction. When completed, a confirmation will prompt you that your payment has been received. 6.Select <strong>Done</strong>. <ol> </ol><br /> We will send you an email confirming your payment that will include your authorization number. A record of your payment will show up in your Fido My Account <strong>Payment History</strong> within 1 business day.&nbsp;<br /> Ready to get started? <a title="Pay with Interac" href="https://www.fido.ca/pages/#/my-account/pay-now">Make a Payment</a><br /> <br /></div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Payments via Financial Institutions</h3> <span class="action"> <em class="rui-icon-plus" title="Payments via Financial Institutions"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <h3>Fido My Account:</h3> 1. Check with your bank to see if they accept payments for Fido accounts.<br />2. From the <strong>Billing &amp; Payments </strong>tab, select <strong>Make a payment</strong>.<br />3. In the Make a payment window, enter the payment amount and select <strong>Pay through your bank</strong>.<br />4. You will see the <strong>Fido Payee Name </strong>and your <strong>Account Number </strong>listed. You will need that information when you log in to your online banking site.<br />5. Log in to the online banking site of your financial institution, or click on any of the listed ones to be taken to their site. (If this is the first time you are making an online payment to Fido, you will need to add us as a payee.)<br /> <ol> </ol> <h3>Online Banking:</h3> </div> <div class="faq-answer">1. Check with your bank to see if they accept payments for Fido accounts.<br />2. Sign in to your online banking, and make a payment. (If you recently changed accounts or added more Fido services, please update your payee list with your current Fido account number.)<br />3. If this is the first time you are making an online payment to Fido, you will need to add us as a payee. You can verify your Fido account number at the top left of your bill before selecting the payee name: FIDO (9 DIGIT ACCOUNT NUMBER)<strong>.</strong><br />4. Enter your Fido account number.<br /> <br /> When making your payment through the bank, please allow 3-5 business days for processing. A record of your payment will show up in your Fido My Account <strong>Payment History</strong> within 5 business days.</div> <div class="faq-answer">We&rsquo;ll send you an email confirming your payment that will include your authorization number.&nbsp;&nbsp;</div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Other Payment Options</h3> <span class="action"> <em class="rui-icon-plus" title="Other Payment Options"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <h3>At your Bank:</h3> Due to COVID-19, please check with your bank for an updated list of branch locations and hours of operation.<br />Bring a copy of your bill to your bank to make a payment.<br /><ol> </ol> <h3>By Cheque through Mail</h3> Make your cheque payable to your &ldquo;Fido Solutions Inc [9 digit account number]&rdquo;. Please write your Fido account number on your cheque and mail to:<br /> <br /> <table border="0" cellspacing="0" cellpadding="0" width="811"> <thead> <tr> <td valign="bottom"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><strong><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">Qu&eacute;bec and Atlantic regions</span></strong></p> </td> <td width="285" valign="bottom"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><strong><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">British Columbia, Alberta and Midwest regions</span></strong></p> </td> <td width="281" valign="bottom"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><strong><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">For all other regions</span></strong></p> </td> </tr> </thead> <tbody> <tr> <td valign="top"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">Fido Solutions<br />P.O. Box 11442<br />Montr&eacute;al, QC<br />H3C 5J2</span></p> </td> <td width="285" valign="top"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">Fido Solutions<br />P.O. Box 8878 STN Terminal<br />Vancouver, BC<br />V6B 0H6</span></p> </td> <td width="281" valign="top"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">Fido Solutions<br />P.O. Box 9100<br />Don Mills, ON<br />M3C 3P9</span></p> <div><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333"><br /></span></div> </td> </tr> </tbody> </table> It takes five business days for us to receive and process your payment if sent by mail.</div> </div> </div> </div> </div> </div> pay online billing automatic auto payment interact credit card how to pay, pay my bill, set-up setup payment auto payment plan pay bill pay my bill payment Comment effectuer un paiement Que vous soyez abonné ou non à la facture en ligne, le moyen le plus rapide et pratique de payer votre facture est Mon Compte de Fido. Comment effectuer un paiement <p><img class="d-sm-block d-md-none" style="&#10; display: inline-block;&#10; padding-bottom: 10px;&#10; margin-top: -15px;&#10;" src="https://www.fido.ca/cms/fido/page-specific/myaccount-selfserve-transactions/svg/FR%20Fido%20Self%20Serve%20Badge%20Slim.svg" alt="" /></p> <p><strong>LIBRE-SERVICE SEULEMENT : </strong>Cette transaction ne peut &ecirc;tre effectu&eacute; qu'en ligne; il n'est pas accessible par t&eacute;l&eacute;phone, par clavardage en direct ou en magasin.</p> <div> <p style="display: inline-block;"><span style="display: inline !important; float: none; background-color: #ffffff; color: #000000; font-family: Verdana,Arial,Helvetica,sans-serif; font-size: 10px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><embed type="text/html" width="560" height="315" src="https://www.youtube.com/embed/7gjmWdUpaBA?rel=0"></embed><br /></span></p> <img class="d-none d-md-block" style="&#10; display: inline-block;&#10; vertical-align: top;&#10; float: right;&#10;" src="https://www.fido.ca/cms/fido/page-specific/myaccount-selfserve-transactions/svg/FR%20Fido%20Self%20Serve%20Badge.svg" alt="" /></div> <p>&nbsp;</p> <p>Que vous soyez abonn&eacute; ou non &agrave; la facture en ligne, le moyen le plus rapide et pratique de payer votre facture est Mon Compte de Fido.</p> <p><strong>Vous &ecirc;tes pr&ecirc;t &agrave; commencer?</strong>&nbsp;<a title="Faire un paiement" href="https://www.fido.ca/pages/#/my-account/pay-now">Faire un paiement</a></p> <div class="faq-container"> <div class="faq-question"> <h3>Paiement par carte de cr&eacute;dit, carte de cr&eacute;dit pr&eacute;pay&eacute;e, carte Visa D&eacute;bit ou carte de d&eacute;bit Mastercard avec Mon Compte de Fido</h3> <span class="action"> <em class="rui-icon-plus" title="Credit Card/Prepaid Credit Card/Visa Debit/Debit Mastercard - Payments with Fido My Account"></em> </span></div> <div id="answer1" class="collapse"> <div class="faq-answer"> <h3>En ligne :</h3> 1. Ouvrez une session dans <strong>Mon Compte de Fido</strong>.<br />2. &Agrave; partir de l&rsquo;onglet <strong>Facturation et paiements</strong>, s&eacute;lectionnez <strong>Faire un paiement</strong>.<br />3. Dans la fen&ecirc;tre Faire un paiement, entrez le montant du paiement, s&eacute;lectionnez Paiement par carte de cr&eacute;dit, carte Visa D&eacute;bit ou carte D&eacute;bit Mastercard, puis entrez vos renseignements de paiement dans les champs fournis. Les cartes pr&eacute;pay&eacute;es sont accept&eacute;es.*<br />4. S&eacute;lectionnez <strong>V&eacute;rifier et continuer</strong>. Assurez-vous que les renseignements de paiement sont exacts..<br />5. Quand vous en &ecirc;tes certain, s&eacute;lectionnez <strong>Payer maintenant</strong>. Cochez la case si vous souhaitez utiliser cette carte de cr&eacute;dit pour vous inscrire aux paiements mensuels automatiques. Le traitement de votre paiement commence.<br />6. S&eacute;lectionnez <strong>Termin&eacute;</strong>.<br /> <ol> </ol> Nous vous enverrons un courriel confirmant votre paiement, qui comprendra votre num&eacute;ro d&rsquo;autorisation. Votre paiement sera aussi enregistr&eacute; dans votre <strong>Historique des paiements </strong>Mon Compte de Fido d&rsquo;ici un jour ouvrable.&nbsp;<br /> Vous &ecirc;tes pr&ecirc;t &agrave; commencer? <a title="Faire un paiement" href="https://www.fido.ca/pages/#/my-account/pay-now">Faire un paiement</a><br /> <h3>Application Mon Compte de Fido :</h3> 1. Ouvrez l&rsquo;application <strong>Mon Compte de Fido </strong>et ouvrez une session..<br />2. Appuyez sur l&rsquo;ic&ocirc;ne de <strong>facturation </strong>et s&eacute;lectionnez <strong>PAIEMENT.</strong>.<br />3.&nbsp;S&eacute;lectionnez <strong>FAIRE UN PAIEMENT.</strong><br />4. Entrez vos renseignements de paiement dans les champs pr&eacute;vus &agrave; cet effet.<br />5. S&eacute;lectionnez <strong>FAIRE UN PAIEMENT </strong>de nouveau. C&rsquo;est tout! Vous avez termin&eacute;!<br /><ol style="text-align: left;"> </ol>Nous vous enverrons un courriel confirmant votre paiement, qui comprendra votre num&eacute;ro d&rsquo;autorisation. Votre paiement sera aussi enregistr&eacute; dans votre <strong>Historique des paiements </strong>Mon Compte de Fido d&rsquo;ici un jour ouvrable.<br /> <br /> *Nous acceptons toutes les cartes pr&eacute;pay&eacute;es canadiennes, &agrave; l'exception des cartes "Prepaid Ideal Choice Mastercard" et "Prepaid Vanilla Mastercard".<br /><br /></div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Paiements Interac en ligne avec Mon Compte de Fido</h3> <span class="action"> <em class="rui-icon-plus" title="Interac Online Payments with Fido My Account"></em> </span></div> <div id="answer2" class="collapse"> <div class="faq-answer">Si votre carte affiche &agrave; la fois le logo Interac et un logo Visa D&eacute;bit ou D&eacute;bit Mastercard, s&eacute;lectionnez l&rsquo;option Paiement par carte de cr&eacute;dit, carte Visa D&eacute;bit ou carte D&eacute;bit Mastercard.<br /> <h3>En ligne :</h3> 1. Ouvrez une session dans <strong>Mon Compte de Fido</strong>.<br />2. &Agrave; partir de l&rsquo;onglet <strong>Facturation et paiements</strong>, s&eacute;lectionnez <strong>Faire un paiement</strong>.<br />3. Dans la fen&ecirc;tre Faire un paiement, entrez le montant du paiement, s&eacute;lectionnez <strong>Paiement par Interac en ligne</strong>, puis cliquez sur <strong>Payer avec Interac</strong>.<br />4. Si vous avez s&eacute;lectionn&eacute; l&rsquo;option de paiement par Interac en ligne, vous serez redirig&eacute; vers le site d&rsquo;Interac. S&eacute;lectionnez votre banque. <em>(Si votre banque ne figure pas dans la liste, elle ne prend pas en charge les paiements Interac en ligne.)</em><br />5. Ouvrez une session sur le site web de votre banque et entrez les informations requises pour la transaction. Quand vous avez termin&eacute;, un message s&rsquo;affiche confirmant que votre paiement a &eacute;t&eacute; re&ccedil;u.<br /> 6. S&eacute;lectionnez <strong>Termin&eacute;</strong>. <ol> </ol><br />Nous vous enverrons un courriel confirmant votre paiement, qui comprendra votre num&eacute;ro d&rsquo;autorisation. Votre paiement sera aussi enregistr&eacute; dans votre <strong>Historique des paiements </strong>Mon Compte de Fido d&rsquo;ici un jour ouvrable.&nbsp;<br /> Vous &ecirc;tes pr&ecirc;t &agrave; commencer? <a title="Faire un paiement" href="https://www.fido.ca/pages/#/my-account/pay-now">Faire un paiement</a><br /> <br /></div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Paiements par une banque en ligne</h3> <span class="action"> <em class="rui-icon-plus" title="Payments via Financial Institutions"></em> </span></div> <div id="answer3" class="collapse"> <div class="faq-answer"> <h3>Mon Compte de Fido :</h3> 1. Renseignez-vous aupr&egrave;s de votre banque afin de savoir si elle accepte les paiements pour les comptes Fido.<br />2. &Agrave; partir de l&rsquo;onglet <strong>Facturation et paiements</strong>, s&eacute;lectionnez <strong>Faire un paiement</strong>.<br />3. Dans la fen&ecirc;tre Faire un paiement, entrez le montant du paiement, puis s&eacute;lectionnez <strong>Paiement par services bancaires</strong>.<br />4. Vous verrez le <strong>Nom du b&eacute;n&eacute;ficiaire Fido </strong>et votre <strong>Num&eacute;ro de compte </strong>Fido. Vous aurez besoin de ces renseignements lorsque vous ouvrirez une session sur le site de votre banque.<br />5. Cliquez sur le nom de votre banque et ouvrez une session sur le site de votre banque. (Si c&rsquo;est la premi&egrave;re fois que vous faites un paiement &agrave; Fido en ligne, vous devrez ajouter l&rsquo;entreprise comme b&eacute;n&eacute;ficiaire.)<br /> <ol> </ol> <h3>Services bancaires en ligne :</h3> </div> <div class="faq-answer">1. Renseignez-vous aupr&egrave;s de votre banque afin de savoir si elle accepte les paiements pour les comptes Fido.<br />2. Acc&eacute;dez &agrave; votre banque en ligne et effectuez un paiement. (Si vous avez r&eacute;cemment chang&eacute; de compte ou ajout&eacute; des services Fido, assurez-vous de mettre &agrave; jour votre liste de b&eacute;n&eacute;ficiaires des paiements et d&rsquo;y indiquer votre num&eacute;ro de compte Fido.)<br />3. Si c&rsquo;est la premi&egrave;re fois que vous faites un paiement &agrave; Fido en ligne, vous devrez ajouter l&rsquo;entreprise comme b&eacute;n&eacute;ficiaire. Vous pouvez v&eacute;rifier votre num&eacute;ro de compte Fido en regardant dans le coin sup&eacute;rieur gauche de votre facture avant de s&eacute;lectionner le nom du b&eacute;n&eacute;ficiaire : FIDO (NUM&Eacute;RO DE COMPTE &Agrave; 9 CHIFFRES)<strong>.</strong><br />4. Entrez votre num&eacute;ro de compte Fido.<br /> <br />Lorsque vous effectuez votre paiement par l&rsquo;interm&eacute;diaire de votre banque, pr&eacute;voyez de 3 &agrave; 5 jours ouvrables pour le traitement. Votre paiement sera aussi enregistr&eacute; dans votre <strong>Historique des paiements </strong>Mon Compte de Fido dans les 5 jours ouvrables.</div> <div class="faq-answer">Nous vous enverrons un courriel confirmant votre paiement, qui comprendra votre num&eacute;ro d&rsquo;autorisation.</div> </div> <div class="faq-container"> <div class="faq-question"> <h3>Autres options de paiement</h3> <span class="action"> <em class="rui-icon-plus" title="Other Payment Options"></em> </span></div> <div id="answer4" class="collapse"> <div class="faq-answer"> <h3>&Agrave; votre banque :</h3> En raison de la COVID-19, veuillez consulter votre banque pour obtenir une liste mise &agrave; jour des succursales disponibles et des heures d'ouverture.<br />Apportez une copie de votre facture &agrave; votre banque pour effectuer un paiement.<br /><ol> </ol> <h3>Par ch&egrave;que envoy&eacute; par la poste</h3> Libellez votre ch&egrave;que &agrave; l&rsquo;ordre de &laquo; Fido [votre num&eacute;ro de compte de 9 chiffres] &raquo;. Veuillez inscrire votre num&eacute;ro de compte Fido sur votre ch&egrave;que et l'envoyer &agrave; l&rsquo;adresse suivante&nbsp;:<br /> <br /> <table border="0" cellspacing="0" cellpadding="0" width="811"> <thead> <tr> <td valign="bottom"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-family: Arial, sans-serif; color: #333333;"><span style="font-size: 12px;"><strong>Qu&eacute;bec et les r&eacute;gions de l'Atlantique</strong></span></span></p> </td> <td width="285" valign="bottom"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-family: Arial, sans-serif; color: #333333;"><span style="font-size: 12px;"><strong>Colombie-Britannique, Alberta et les r&eacute;gions du Centre</strong></span></span></p> </td> <td width="281" valign="bottom"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-family: Arial, sans-serif; color: #333333;"><span style="font-size: 12px;"><strong>Pour toutes les autres r&eacute;gions</strong></span></span></p> </td> </tr> </thead> <tbody> <tr> <td valign="top"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">Fido Solutions Inc.<br />C.P. 11442<br />Montr&eacute;al (Qu&eacute;bec)<br />H3C 5J2</span></p> </td> <td width="285" valign="top"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">Fido Solutions Inc<br />C.P. 8878 STN Terminal<br />Vancouver&nbsp;(Colombie-Britannique)<br />V6B 0H6</span></p> </td> <td width="281" valign="top"> <p style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center;line-height:normal" align="center"><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333">Fido Solutions Inc.<br />C.P. 9100<br />Don Mills (Ontario)<br />M3C 3P9</span></p> <div><span style="font-size:9.0pt;font-family:'Arial',sans-serif;color:#333333"><br /></span></div> </td> </tr> </tbody> </table> L&rsquo;exp&eacute;dition d&rsquo;un ch&egrave;que par la poste et le traitement du paiement n&eacute;cessitent 5 jours ouvrables.</div> </div> </div> </div> </div> </div> Effectuer un paiement facture comment preautoriser caerte de cre paiement paiement comment options de payments paiement 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

How to Make a Payment

SELF-SERVE ONLY: This transaction can only be completed online; it’s not accessible over the phone, through live chat or in stores.


 

Whether you subscribe to online billing or not, the fastest and most convenient way to pay your bill is through Fido My Account.

Ready to get started? Make a Payment

Credit Card/Prepaid Credit Card/Visa Debit/Debit Mastercard - Payments with Fido My Account

Online:

1. Sign in to Fido My Account.
2. From the Billing & Payments tab, select Make a payment.
3. In the Make a payment window, enter the payment amount and select Pay with a credit card, Visa Debit or Debit Mastercard, then enter your payment information in the fields provided.  Prepaid cards are accepted.*
4. Select Review and continue. Verify the payment information is correct.
5. Once confirmed, select Pay now. Check the box if you are interested in using this credit card to sign up for automatic monthly payments. Your payment will begin processing.
6. Select Done.
We'll send you an email confirming your payment that will include your authorization number. A record of your payment will show up in your Fido My Account Payment History within one business day.
Ready to get started? Make a Payment

Fido My Account App:

1. Open the Fido My Account app and sign in.
2. Tap the BILLING icon and select PAYMENT.
3. Tap MAKE A PAYMENT.
4. Enter your payment information in the fields provided.
5. Tap MAKE A PAYMENT again. That's it. You're done!.
We will send you an email confirming your payment that will include your authorization number. A record of your payment will show up in your Fido My Account Payment History within 1 business day.

*Please note that we accept all Canadian prepaid cards, except:
Prepaid Ideal Choice Mastercard
Prepaid Vanilla Mastercard

Interac Online Payments with Fido My Account

If your card has both the Interac logo and a Visa Debit or Debit MasterCard logo, choose the Pay with a credit card, Visa Debit or Debit/Mastercard option.

Online:

1. Sign in to Fido My Account.
2. From the Billing & Payments tab, select Make a payment.
3. In the Make a payment window, enter the payment amount and select Pay with Interac® Online, then click Pay with Interac.
4. If you have selected the Interac Online option, you will be taken to the Interac site. Select your bank. (If your bank is not listed, then it doesn’t support Interac Online.).
5. Sign in to your bank’s website and provide the required information for the transaction. When completed, a confirmation will prompt you that your payment has been received. 6.Select Done.

We will send you an email confirming your payment that will include your authorization number. A record of your payment will show up in your Fido My Account Payment History within 1 business day. 
Ready to get started? Make a Payment

Payments via Financial Institutions

Fido My Account:

1. Check with your bank to see if they accept payments for Fido accounts.
2. From the Billing & Payments tab, select Make a payment.
3. In the Make a payment window, enter the payment amount and select Pay through your bank.
4. You will see the Fido Payee Name and your Account Number listed. You will need that information when you log in to your online banking site.
5. Log in to the online banking site of your financial institution, or click on any of the listed ones to be taken to their site. (If this is the first time you are making an online payment to Fido, you will need to add us as a payee.)

Online Banking:

1. Check with your bank to see if they accept payments for Fido accounts.
2. Sign in to your online banking, and make a payment. (If you recently changed accounts or added more Fido services, please update your payee list with your current Fido account number.)
3. If this is the first time you are making an online payment to Fido, you will need to add us as a payee. You can verify your Fido account number at the top left of your bill before selecting the payee name: FIDO (9 DIGIT ACCOUNT NUMBER).
4. Enter your Fido account number.

When making your payment through the bank, please allow 3-5 business days for processing. A record of your payment will show up in your Fido My Account Payment History within 5 business days.
We’ll send you an email confirming your payment that will include your authorization number.  

Other Payment Options

At your Bank:

Due to COVID-19, please check with your bank for an updated list of branch locations and hours of operation.
Bring a copy of your bill to your bank to make a payment.

By Cheque through Mail

Make your cheque payable to your “Fido Solutions Inc [9 digit account number]”. Please write your Fido account number on your cheque and mail to:

Québec and Atlantic regions

British Columbia, Alberta and Midwest regions

For all other regions

Fido Solutions
P.O. Box 11442
Montréal, QC
H3C 5J2

Fido Solutions
P.O. Box 8878 STN Terminal
Vancouver, BC
V6B 0H6

Fido Solutions
P.O. Box 9100
Don Mills, ON
M3C 3P9


It takes five business days for us to receive and process your payment if sent by mail.