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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/fix-crashing-apps-android] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.236.212.116] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;19;-2136985174;161785169;7;-1151093806;713;d0c6;2h01;3h80a031aa;4h09a4a551] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.236.212.116, 184.28.36.71] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=19=sn=282D8B558637FC67470A598770AFBC88=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-770018762] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [40b3c064-6145c9fc-30a4d4b] [X-Forwarded-For] = [3.236.212.116, 184.28.36.71] [X-dynaTrace-RequestState] = [agentId=0x80a031aa&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content fix-crashing-apps-android on =3=srv=19=sn=282D8B558637FC67470A598770AFBC88=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US kjarzyp1 2021-03-23 15:19:37 true site/support kjarzyp1 templatedata/site/support/data/mobile/fix-crashing-apps-android 1616789391 2021-03-29 15:39:41 /default/main/internet/fido/STAGING /default/main/internet/fido fix-crashing-apps-android 1616789410690 2021-03-29 15:39:41 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/fix-crashing-apps-android templatedata/site/support/data/mobile/fix-crashing-apps-android 1 true fix-crashing-apps-android ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile customer prepaid, regular customer_care faqs 1566932063732 Apps crashing on Android | Fido Steps to fix an issue where apps are crashing on Android devices. Fix crashing apps on an Android device <p>If you're experiencing a problem with apps crashing on an Android device as of March 23, 2021, follow these steps to fix the issue.</p> <p>&nbsp;</p> <h2>First, try these steps:</h2> <p>1. Open the Google Play Store app on your device.</p> <p>2. In the Google Play Store app, search for the <strong>Android System WebView</strong> app and tap it (do not select the Beta, Dev, or Canary versions).</p> <p>3. Tap <strong>Update</strong>.</p> <ul> <li>If there&rsquo;s no <strong>Update</strong> option, skip this step.</li> </ul> <p>4. In the Google Play Store app, search for the <strong>Google Chrome</strong> app and tap it.</p> <p>5. Tap <strong>Update</strong>.</p> <p>&nbsp;</p> <h2>Steps above not working? Try these steps:</h2> <p>1. On your phone, <strong>tap Apps</strong>.</p> <p>2. Tap <strong>Settings</strong>.</p> <p>3. Tap <strong>Apps</strong> (May also be called <strong>Apps &amp; notifications</strong>).</p> <p>4. Tap <strong>Google Play Store</strong>.</p> <p>5. Tap <strong>Storage</strong>. (May also be called <strong>Storage &amp; Cache</strong>).</p> <p>6. Tap <strong>Clear Data</strong>. This will clear some of your Play Store settings, including parental controls and auto-update preferences.</p> <p>7. In the Google Play Store app, search for the <strong>Android System WebView</strong> app and tap it (do not select the Beta, Dev, or Canary versions).</p> <p>8. Tap <strong>Update</strong>.</p> <ul> <li>If there&rsquo;s no <strong>Update</strong> option, skip this step.</li> </ul> <p>9. In the Google Play Store app, search for the <strong>Google Chrome</strong> app and tap it.</p> <p>10. Tap <strong>Update</strong>.</p> <p>&nbsp;</p> <p>Once you&rsquo;ve completed these steps your apps should no longer crash.</p> <p>&nbsp;</p> <p>For more information on updating your apps on Android please visit Google Play Support.</p> <p>&nbsp;</p> <p><strong>Related Links:</strong></p> <ul> <li><a href="https://support.google.com/googleplay/answer/113412">Google Play Support</a></li> </ul> android apps crashing Panne d’applications sur Android | Fido Étapes à suivre pour régler le problème lorsque des applications tombent en panne sur des appareils Android. Régler les pannes d’applications sur un appareil Android <p>Si, en date du 23 mars 2021, vous &eacute;prouvez un probl&egrave;me faisant que les applications tombent en panne sur votre appareil Android, suivez ces &eacute;tapes.</p> <p>&nbsp;</p> <h2>Suivez d&rsquo;abord ces &eacute;tapes :</h2> <p>1. Ouvrez l&rsquo;application Google Play Store sur votre appareil.</p> <p>2. Dans l&rsquo;application de la boutique Google Play, cherchez l&rsquo;application <strong>Android System WebView</strong> et touchez-la (ne s&eacute;lectionnez pas la version b&ecirc;ta, Dev ou Canary).</p> <p>3. Touchez <strong>Mettre &agrave; jour</strong>.</p> <ul> <li>S&rsquo;il n&rsquo;y a aucune option <strong>Mettre &agrave; jour,</strong> omettez cette &eacute;tape.</li> </ul> <p>4. Dans l&rsquo;application de la boutique Google Play, cherchez l&rsquo;application <strong>Google Chrome</strong> et touchez-la.</p> <p>5. Touchez <strong>Mettre &agrave; jour</strong>.</p> <p>&nbsp;</p> <h2>Si la panne persiste, suivez alors ces autres &eacute;tapes :</h2> <p>1. Touchez <strong>Applications</strong> sur votre appareil.</p> <p>2. Touchez <strong>Param&egrave;tres</strong>.</p> <p>3. Touchez <strong>Applications </strong> (il est possible que l&rsquo;ic&ocirc;ne porte le nom d&rsquo;<strong>Applis et notifications</strong>).</p> <p>4. Touchez l&rsquo;ic&ocirc;ne de la <strong>boutique Google Play</strong>.</p> <p>5. Touchez <strong>Stockage</strong>. (il est possible que l&rsquo;ic&ocirc;ne porte le nom d'<strong>Espace de stockage et cache).</strong></p> <p>6. Touchez <strong>Effacer les donn&eacute;es</strong>. Une partie des param&egrave;tres de la boutique Google Play seront effac&eacute;s, notamment le contr&ocirc;le parental et les pr&eacute;f&eacute;rences de mise &agrave; jour automatique.</p> <p>7. Dans l&rsquo;application de la boutique Google Play, cherchez l&rsquo;application <strong>Android System WebView</strong> et touchez-la (ne s&eacute;lectionnez pas la version b&ecirc;ta, Dev ou Canary).</p> <p>8. Touchez <strong>Mettre &agrave; jour</strong>.</p> <ul> <li>S&rsquo;il n&rsquo;y a aucune option<strong> Mettre &agrave; jour,</strong> omettez cette &eacute;tape.</li> </ul> <p>9. Dans l&rsquo;application de la boutique Google Play, cherchez l&rsquo;application <strong>Google Chrome</strong> et touchez-la.</p> <p>10. Touchez <strong>Mettre &agrave; jour</strong>.</p> <p>&nbsp;</p> <p>Une fois que vous aurez suivi ces &eacute;tapes, les pannes devraient cesser.</p> <p>&nbsp;</p> <p>Pour en savoir plus sur la mise &agrave; jour des applications Android, consultez l&rsquo;Aide Google Play.</p> <p>&nbsp;</p> <p><strong>Liens utiles:</strong></p> <ul> <li><a href="https://support.google.com/googleplay/answer/113412">Aide Google Play</a></li> </ul> pannes applications android 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

Fix crashing apps on an Android device

If you're experiencing a problem with apps crashing on an Android device as of March 23, 2021, follow these steps to fix the issue.

 

First, try these steps:

1. Open the Google Play Store app on your device.

2. In the Google Play Store app, search for the Android System WebView app and tap it (do not select the Beta, Dev, or Canary versions).

3. Tap Update.

  • If there’s no Update option, skip this step.

4. In the Google Play Store app, search for the Google Chrome app and tap it.

5. Tap Update.

 

Steps above not working? Try these steps:

1. On your phone, tap Apps.

2. Tap Settings.

3. Tap Apps (May also be called Apps & notifications).

4. Tap Google Play Store.

5. Tap Storage. (May also be called Storage & Cache).

6. Tap Clear Data. This will clear some of your Play Store settings, including parental controls and auto-update preferences.

7. In the Google Play Store app, search for the Android System WebView app and tap it (do not select the Beta, Dev, or Canary versions).

8. Tap Update.

  • If there’s no Update option, skip this step.

9. In the Google Play Store app, search for the Google Chrome app and tap it.

10. Tap Update.

 

Once you’ve completed these steps your apps should no longer crash.

 

For more information on updating your apps on Android please visit Google Play Support.

 

Related Links: