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com.rogers.livesite.controller.form.EmailArticleFormController sendEmailArticle fido/content on false false component.support.content.article. [User-Agent] = [CCBot/2.0 (https://commoncrawl.org/faq/)] [X-dynatrace-Origin-URL] = [https://www.fido.ca/consumer/content/configure-unlocked-device-guide?lang=en] [Accept-Encoding] = [gzip] [True-Client-IP] = [3.230.173.249] [X-Akamai-Edgescape] = [georegion=288,country_code=US,region_code=VA,city=ASHBURN,dma=511,pmsa=8840,msa=8872,areacode=703,county=LOUDOUN,fips=51107,lat=39.0438,long=-77.4879,timezone=EST,zip=20146-20149,continent=NA,throughput=vhigh,bw=5000,network=aws,asnum=14618,network_type=hosted,location_id=0] [X-dynaTrace] = [FW4;1415312027;10;935719826;238844306;7;-1151093806;705;1789;2h01;3h37c5f392;4h0e3c7992] [X-WebLogic-KeepAliveSecs] = [30] [Proxy-Client-IP] = [3.230.173.249, 23.48.215.37] [X-dynaTrace-Application] = [1%3B1%3B02988af77a4c58f7] [X-ruxit-Apache-ServerNamePorts] = [www.fido.ca:8443] [Cookie] = [dtCookie==3=srv=10=sn=73BC16711B81158A32EEF162153FFA3B=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1] [Akamai-Origin-Hop] = [2] [Accept] = [text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8] [Connection] = [Keep-Alive] [Host] = [www.fido.ca] [Pragma] = [no-cache] [X-WebLogic-Force-JVMID] = [-1737565129] [Via] = [1.1 v1-akamaitech.net(ghost) (AkamaiGHost), 1.1 akamai.net(ghost) (AkamaiGHost)] [TE] = [chunked;q=1.0] [X-Akamai-CONFIG-LOG-DETAIL] = [true] [Cache-Control] = [no-cache, max-age=0] [X-DataStream-Session-Id] = [3b21d059-607f0c9e-23b25552] [X-Forwarded-For] = [3.230.173.249, 23.48.215.37] [X-dynaTrace-RequestState] = [agentId=0x37c5f392&pathDepth=1] [Accept-Language] = [en-US,en;q=0.5] content en configure-unlocked-device-guide on =3=srv=10=sn=73BC16711B81158A32EEF162153FFA3B=perc=100000=ol=0=mul=1=app:02988af77a4c58f7=1 /default/main/internet/fido/WORKAREA/common en_US j6ho4rkz 2017-08-24 18:33:04 true site/support j6ho4rkz templatedata/site/support/data/mobile/configure-unlocked-device-guide 1613754481 2021-02-22 15:28:52 /default/main/internet/fido/STAGING /default/main/internet/fido configure-unlocked-device-guide 1613754518553 2021-02-22 15:28:52 /default/main/internet/fido/WORKAREA/common/templatedata/site/support/data/mobile/configure-unlocked-device-guide templatedata/site/support/data/mobile/configure-unlocked-device-guide 1 true configure-unlocked-device-guide ab, bc, mb, nb, nl, ns, nt, nu, on, pe, qc, sk, yt en, fr Mobile CoverageTravel how_tos roaming_travel 776 How to configure an unlocked device | Fido Support If you are using a mobile phone that you have purchased outside of Canada or from a different carrier, you should be able to use it with Fido as long as it is “unlocked”. How to configure an unlocked device <p>If you are using a mobile phone that you have purchased outside of Canada or from a different carrier, you should be able to use it with Fido as long as it is &ldquo;unlocked&rdquo;.</p> <div class="gray-bg"> <h3>Things to Know</h3> <ul style="font-size: 1.6rem;"> <li>Your device must support at least one of our network frequencies to be compatible with the Fido network.</li> <li>Our network availability varies by frequency. Devices that support more frequencies, both within a network technology and across different network generations, will have access to more wireless coverage.</li> <li>Also, keep in mind that some services (such as Wi-Fi Calling and VoLTE) might not be compatible with all devices purchased elsewhere even if they have the right frequencies to connect to our network.</li> <li>Our network supports the following frequencies:</li> </ul> <br /> <table border="1" width="50%"> <colgroup> <col style="width: 25%;" span="1"></col> <col style="width: 30%;" span="1"></col> <col style="width: 20%;" span="1"></col> </colgroup> <thead> <tr> <th style="padding-right: 10px; padding-left: 10px;"><strong>Network technology</strong></th> <th style="padding-right: 10px; padding-left: 10px;"><strong>Frequency</strong></th> <th style="padding-right: 10px; padding-left: 10px;"><strong>Bands</strong></th> </tr> </thead> <tbody> <tr> <td style="padding-right: 10px; padding-left: 10px;">2G (GSM/EDGE)</td> <td style="padding-right: 10px; padding-left: 10px;">850</td> <td style="padding-right: 10px; padding-left: 10px;">B5</td> </tr> <tr> <td style="padding-right: 10px; padding-left: 10px;">3G (UMTS/HSPA)</td> <td style="padding-right: 10px; padding-left: 10px;">850</td> <td style="padding-right: 10px; padding-left: 10px;">B5</td> </tr> <tr> <td style="padding-right: 10px; padding-left: 10px;">4G LTE</td> <td style="padding-right: 10px; padding-left: 10px;">700 MHz</td> <td style="padding-right: 10px; padding-left: 10px;">B12</td> </tr> <tr> <td style="padding-right: 10px; padding-left: 10px;">&nbsp;</td> <td style="padding-right: 10px; padding-left: 10px;">850 MHz</td> <td style="padding-right: 10px; padding-left: 10px;">B5</td> </tr> <tr> <td style="padding-right: 10px; padding-left: 10px;">&nbsp;</td> <td style="padding-right: 10px; padding-left: 10px;">1900 MHz</td> <td style="padding-right: 10px; padding-left: 10px;">B2, B25</td> </tr> <tr> <td style="padding-right: 10px; padding-left: 10px;">&nbsp;</td> <td style="padding-right: 10px; padding-left: 10px;">1700/2100 MHz (AWS)</td> <td style="padding-right: 10px; padding-left: 10px;">B4, B66</td> </tr> <tr> <td style="padding-right: 10px; padding-left: 10px;">&nbsp;</td> <td style="padding-right: 10px; padding-left: 10px;">2600 MHz</td> <td style="padding-right: 10px; padding-left: 10px;">B7</td> </tr> </tbody> </table> </div> Comment configurer un appareil déverrouillé | Soutien Fido Si vous utilisez un sans-fil que vous avez acheté à l’extérieur du pays ou d’un autre fournisseur de services sans-fil, vous pouvez l’utiliser sur le réseau de Fido dans la mesure où il est déverrouillé. Comment configurer un appareil déverrouillé <p>Si vous utilisez un t&eacute;l&eacute;phone mobile que vous avez achet&eacute; &agrave; l&rsquo;ext&eacute;rieur du pays ou aupr&egrave;s d&rsquo;un autre fournisseur de services sans-fil, vous pouvez l&rsquo;utiliser sur le r&eacute;seau de Fido dans la mesure o&ugrave; il est d&eacute;verrouill&eacute;.</p> <div class="gray-bg"> <h3>Ce qu&rsquo;il faut savoir</h3> <ul style="font-size: 1.6rem;"> <li>Votre appareil doit prendre en charge au moins une de nos fr&eacute;quences de r&eacute;seau pour &ecirc;tre compatible avec le r&eacute;seau de Fido.</li> <li>La disponibilit&eacute; de notre r&eacute;seau varie selon la fr&eacute;quence. Les appareils qui prennent en charge un plus grand nombre de fr&eacute;quences, tant au sein d&rsquo;une technologie de r&eacute;seau que sur diff&eacute;rentes g&eacute;n&eacute;rations de r&eacute;seau, auront acc&egrave;s &agrave; une couverture sans-fil accrue.</li> <li>De plus, n&rsquo;oubliez pas que certains services (comme les appels Wi-Fi et la VoLTE) pourraient ne pas &ecirc;tre compatibles avec tous les appareils achet&eacute;s ailleurs, m&ecirc;me si ceux-ci utilisent les bonnes fr&eacute;quences pour se connecter &agrave; notre r&eacute;seau.</li> <li>Notre r&eacute;seau prend en charge les fr&eacute;quences suivantes :</li> </ul> <br /> <table border="1" width="50%"> <colgroup> <col style="width: 30%;" span="1"></col> <col style="width: 30%;" span="1"></col> <col style="width: 20%;" span="1"></col> </colgroup> <thead> <tr> <th style="padding-left: 10px; padding-right: 10px;"><strong>Technologie de r&eacute;seau</strong></th> <th style="padding-left: 10px; padding-right: 10px;"><strong>Fr&eacute;quence</strong></th> <th style="padding-left: 10px; padding-right: 10px;"><strong>Bandes</strong></th> </tr> </thead> <tbody> <tr> <td style="padding-left: 10px; padding-right: 10px;">2G (GSM/EDGE)</td> <td style="padding-left: 10px; padding-right: 10px;">850</td> <td style="padding-left: 10px; padding-right: 10px;">B5</td> </tr> <tr> <td style="padding-left: 10px; padding-right: 10px;">3G (UMTS/HSPA)</td> <td style="padding-left: 10px; padding-right: 10px;">850</td> <td style="padding-left: 10px; padding-right: 10px;">B5</td> </tr> <tr> <td style="padding-left: 10px; padding-right: 10px;">4G LTE</td> <td style="padding-left: 10px; padding-right: 10px;">700 MHz</td> <td style="padding-left: 10px; padding-right: 10px;">B12</td> </tr> <tr> <td style="padding-left: 10px; padding-right: 10px;">&nbsp;</td> <td style="padding-left: 10px; padding-right: 10px;">850 MHz</td> <td style="padding-left: 10px; padding-right: 10px;">B5</td> </tr> <tr> <td style="padding-left: 10px; padding-right: 10px;">&nbsp;</td> <td style="padding-left: 10px; padding-right: 10px;">1900 MHz</td> <td style="padding-left: 10px; padding-right: 10px;">B2, B25</td> </tr> <tr> <td style="padding-left: 10px; padding-right: 10px;">&nbsp;</td> <td style="padding-left: 10px; padding-right: 10px;">1700/2100 MHz (AWS)</td> <td style="padding-left: 10px; padding-right: 10px;">B4, B66</td> </tr> <tr> <td style="padding-left: 10px; padding-right: 10px;">&nbsp;</td> <td style="padding-left: 10px; padding-right: 10px;">2600 MHz</td> <td style="padding-left: 10px; padding-right: 10px;">B7</td> </tr> </tbody> </table> </div> 6LfFoRATAAAAAF4k8pYifmzO12cKXzERsY-nUGdh

How to configure an unlocked device

If you are using a mobile phone that you have purchased outside of Canada or from a different carrier, you should be able to use it with Fido as long as it is “unlocked”.

Things to Know

  • Your device must support at least one of our network frequencies to be compatible with the Fido network.
  • Our network availability varies by frequency. Devices that support more frequencies, both within a network technology and across different network generations, will have access to more wireless coverage.
  • Also, keep in mind that some services (such as Wi-Fi Calling and VoLTE) might not be compatible with all devices purchased elsewhere even if they have the right frequencies to connect to our network.
  • Our network supports the following frequencies:

Network technology Frequency Bands
2G (GSM/EDGE) 850 B5
3G (UMTS/HSPA) 850 B5
4G LTE 700 MHz B12
  850 MHz B5
  1900 MHz B2, B25
  1700/2100 MHz (AWS) B4, B66
  2600 MHz B7