Accessibility Services
To further enhance the level of accessibility service to customers, Fido provides the following:
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Plans
Giving you mobile plans and options that suit your needs is our commitment to you. New and existing Fido Mobile postpaid customers with special needs can obtain a $10 a month discount on all of our in-market postpaid mobile plans by applying for our Disability Organization Membership Discount program.
In order to apply for this discount, follow these three simple steps:
1
Get your
documentation
Please have your membership to a disability organization available and ready.
2
Contact us & select
your plan
Contact customer support to select your plan and present your membership documentation for them to upload & process.
Fax: 1-800-219-6473
Mail: Customer Support Investigations Team
100 Westmorland St.
Moncton NB E1C 0G1
3
Receive your
discount
Once your documentation is verified and approved, a $10/mo discount will be applied to your account.
- Offer subject to change without notice. $10/month discount available to eligible Fido Mobile postpaid customers with a postpaid mobile plan and having a valid membership to a recognized disability association (Fido Home Phone and prepaid plans not eligible). Discount will appear on your next bill forward following approval.
